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Had an old bathtub replaced with a new one. The installer did a good job with the installation, the new tub looks great!, The reason I gave them only a 4-star rating was for 2 reasons; first the installation took a lot longer than expected - was told it should be a 1 day install but actually...

The written quote was misleading, ended up over $500.00 more than original quote. Over all very satisfied wiith work done. Employee that did the work was very polite and professional. The project manager was very personable and polite but needs to find a way to either write in baseline...

Sorry in advance for my story being a bit long-winded. We live in a 48-year old home with a mish-mash of plumbing systems. Original plumbing was copper pipe. There is also some PVC plastic pipe, along with a section of cast iron ("pig iron"). No plumbing issues for around 20 years or more....

We have a finished basement in our home, and so a sump pump failure would cost thousands of dollars.  Our sump pump gets a lot of use, primarily because our water softener and iron curtain system both drain into the sump when they flush or cycle.  I contacted Jon Debelak Plumbing in the morning,...

This company is amazing! On Saturday afternoon my husband discovered a large puddle around the lid of our septic tank. We called Kons at 8:00 AM Monday morning. They were here before noon and in less than an hour they had pumped out the tank and found and removed a large blockage in the cast...

At the beginning of the 2nd week of June, I paid Home Depot of Grafton $335.00 for a new garage door opener that included $97.00 for installation.  Home Depot was provided my home phone, my wife's work phone, and my wife's cell phone numbers.  On 6-13-13, Pat from TW Masters called my wife's...

If a guy named Chris shows up from the company tell him to leave he is worthless, I should have asked if he was even a plumber. First he looked a few other smaller issues and he was wrong about those as well, the guys at the hardware gave us better information than he did without even seeing...

The reason I provided an overall grade of B, a grade of C for responsiveness, and B for puctuality and professionalism is I have not recieved an estimate for potential future work.  See below for additional information.  Overall the experience was positive, but thought I would have received an...

The job was done timely & efficiently.  The start was postponed twice due to threatening rain to prevent any damage to newly pour concrete.   The design & the coloring are outstanding.  The only concern, I now have is that after the job was complete, Dave Turner said I have a lot of iron in my...

Zachow came out an sent a video camera down the drain (pretty interesting, you get a DVD of the journey).  The relatively thin cast iron pipe was basically rotten.  The solution was to dig it up, something that involves cutting through the concrete slab floor and replacing the pipe.Zachow...