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Yes, unfortunately, it is normal for wall and floor tiles to crack, especially when you drop heavy items on tiled floors or place heavy objects on them. Tiles are also more susceptible to cracking when ceramic tiles designed for walls are installed on floors, as these are often not strong enough to handle heavy loads from foot traffic and furniture. Similarly, tiles that are installed incorrectly, lack adequate subflooring, or have other installation problems are prone to cracking. To avoid these problems and the inevitable repair and replacement costs they bring, always hire a professional for tile work and follow best practices for installation.

It’s not necessarily normal for tiles to lift, although it’s one of the common issues people may have with their tile flooring. Tiles correctly installed by pros with expansion joints should not lift over time. However, if the installation was done poorly, you might see tiles tenting or lifting as the house settles. This is more common in high-moisture areas with extreme temperatures.

When tiling over concrete, you should install an anti-fracture membrane after the concrete has been prepared. The anti-fracture membrane acts as a moisture barrier and should be installed to protect the tiles from moisture which helps maintain their integrity. Often, Ditra, a brand name, is used interchangeably with moisture barrier.

For best results, you should remove the toilet in a bathroom before removing tile or installing new tile. If you don’t remove the toilet, it will be harder to fully waterproof the tile around the toilet, which could increase the risk of mold growth or plumbing leaks. If you have trouble removing the toilet, hire a plumber to help.