We take great pride in our experience, expertise, quality and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.
"I cannot say enough good things about Rich and his crew at Custom Craft Environmental. After having our sump get overwhelmed by 7+ inches of rain, we were lost. Made several calls to "national" water clean up companies with no reason. Rich was at our house 2 hrs after we called and his crew was there the next morning. They were efficient, helpful, knowledgeable, kind, punctual. Price was good and work was excellent. We highly, highly recommend."
If methods like hot water or a plunger don’t work on your clogged drain, you can snake your drain to dislodge the plug. This can be a messy process, taking some physical effort and additional time over the other drain-clearing options. You can purchase a drain snake at a hardware store and choose from handheld options or those attached to a drill. Just work slowly, and be ready to call a plumber if you’re unable to reach the clog from your drain or P-trap.
Yes, sewage smells can originate from a floor drain. If the P-Trap in the floor drain dries out or if there's a clog or other issue in the plumbing system, sewer gasses can escape through the drain, causing nasty odors. Regularly pouring water into the drain helps maintain the water seal and prevent those smells, but if the smell persists, you should have a plumbing professional inspect the drain for potential problems.
Yes, rats can come up through drains. They can crawl through basement floor drains, lateral house drains, and roof drains. Installing rat blockers in your drains is the best way to repel rats and prevent them from entering your pipes. These are one-way valves that allow water and waste to flow out but keep rats from getting in.
Even with a high-resolution camera, what you're looking at on the screen may not be recognizable to the untrained eye. Your plumber should be willing to walk you through the video and explain what they found. With high-res images, bright lighting, and self-leveling technology, you should get clear, steady views of the pipes that make up your plumbing system.
Outdoor plumbing issues are no less serious or urgent to fix than interior plumbing problems. These problems may require excavation and lawn repair due to the plumbing often being buried underground.
The most common outside plumbing problems include:
A clogged main sewer line can lead to gas or wastewater leaks. Find out what main sewer line clog repair costs by type of service, clog severity, and more.
Don't fall victim to unnecessary plumbing service. Learn five ways to avoid becoming the victim of a fraudulent contractor's sewer or drain-cleaning scam.
