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No, you should never plug a generator directly into a wall outlet in your house. This practice is extremely dangerous, often illegal, and can cause "back-feeding," where power from the generator flows back into utility lines, creating a life-threatening hazard for utility workers. It can also damage your home's electrical system, including appliances like pumps and HVAC fans. If the main power is restored while the generator is connected, it can destroy the generator and cause an electrical fire. To safely connect a generator, you must use a professionally installed transfer switch or an interlocking kit, which prevents back-feeding by disconnecting your home from the utility grid before the generator provides power.

It might seem counterintuitive, but installing a generator transfer switch will save you money in the long run. While you’ll have to pay between $400 and $2,500 to have the transfer switch installed, you’ll recoup that amount later on when you don’t have to pay for expensive repairs to your appliances, devices, and electrical system that may have burned out, overloaded, or stopped working due to a sudden loss of power or an incorrect hook up of a generator to your home. 

Many services include assembling the unit and securing it in the window. Confirm with your provider.

It’s usually better to repair your generator if it isn’t working properly, as it will typically be much more affordable and should yield similar results. Generator repairs cost around $300 on average, while installing a new whole-house generator costs around $5,000 on average. The only exception is if you know your generator is reaching the end of its useful life, usually between 30 and 40 years. If you have an older generator, you could face multiple repairs in the coming years, which might mean that a full replacement will be more cost-effective over time.