Surprised they are still in business with the absolute failure of our window order, installation, and follow up. A 2-day window installation took over a year to complete. And that isn't even speaking to the lies, excuses, and lack of communication from them. We have a stack of printed emails, text messages, and documented phone calls detailing every lie, waiting weeks for updates and having to contact them, telling us windows/doors were ordered when they were not, being told our replacement window sash would be delivered in August and not hearing from anyone until November, receiving the wrong window sash, reordering it and waiting yet again for the correct item to be sent by Champion Windows. And, for the stress and aggravation, they offered us two $200 gift cards but only if I signed away our right to leave honest negative reviews.
Would NEVER recommend them. In fact, I will steer everyone away from them.
Rating Category
Rating out of 5
$12,000
Connor M.
05/2023
5.0
Will always do right by customer
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janice H.
09/2022
5.0
The master bathroom shower looks so great like in a hotel! Iâ m very impressed with your professional finish with the bottom borderâ ¦ The guest bathroom bathtub and shower are awesome and neat! The bottom border is very nice! Give Stan in Portland big compliments for professional job as well as cleaning and taking everything trash/demolition with him each day. Iâ m pleased and happy camper.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wally P.
03/2022
5.0
Very professional. Knew what they were talking about
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Valerie H.
03/2022
5.0
The shower is beautiful, installed ahead of schedule. The workers were very polite and professional. Stan was very careful and thoughtful with moving the equipment and product through the house. We are delighted and do not hesitate to recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Taylor M.
08/2021
5.0
Ben was my rep and he explained the company, windows, and process of how everything works very well. There were really no surprises and the entire process went smoothly. He even came back after install to check on them with me and answered all of my questions. Great experience!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Tom N.
10/2020
4.5
Window install was excellent did everything they said they would do, clean up, to old window haul away. Installers where great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
1.0
Yes, I recommend this pro
Mike L.
10/2020
5.0
Good work and fast
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
william k.
04/2019
4.5
May have a little high price
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Sue S.
08/2018
5.0
The 3 men that installed the windows were very efficient and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leslie J.
08/2018
5.0
The individual (Jim) installing the shower was personable and did excellent work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tierza L.
08/2018
4.0
Na
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
marsha s.
07/2018
5.0
The three gentlemen were very friendly and did a great job installing the windows and patio door with very little to no mess inside or out. Very efficient starting at 8 am and done by 3:30 pm doing a patio door and 6 windows with some extra frame work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jaclyn E.
06/2018
4.5
They three gentlemen were very hard workers and friendly. I am satisfied with the work they did.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Mitchell M.
08/2017
5.0
Detail oriented
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve B.
08/2017
5.0
They were efficient and friendly
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David D.
08/2017
5.0
The three man crew arrived at 8 am and got started immediately and installed 5 more windows(2nd time I hired them). They were finished by 12:30pm and were fast, efficient and very clean. they put down plastic and hauled away all the old windows and trash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Seth P.
07/2017
5.0
Great work. Very professional and friendly craftsmen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marlene R.
07/2017
5.0
The whole process was very smooth from the financing to the very professional and clean installations. My experience was very enjoyable with this company, they have trade specific installers that work directory for the company!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janet J.
07/2017
0.5
I paid a deposit of 4414.50 a on 5/15/2017 they haven't even started the bathroom project. It is now July 8th
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Peggy D.
07/2017
4.0
They are very good came to measure a few times for the siding, windows & insulation. Send me e-mails with the progress in ordering & shipping. windows & insulation are being done tomorrow 7/7/17. Siding will be done in a few weeks.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Lynne B.
07/2017
4.5
These guys are good! They resided an old cabin and made it look beautiful! The windows are gorgeous!
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Nancy H.
06/2017
5.0
They arrived on time. Very friendly and very informative.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
MARJORIE H.
06/2017
5.0
At this time windows are on order. So far we are very happy with the process. We really like the idea of lifetime guarantee . Everyone has been very good at giving us their time explaining the process.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
home remodeling contractor,
window installer
FAQ
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Your Home Improvement Company, LLC accepts the following forms of payment: CreditCard
Yes, Your Home Improvement Company, LLC offers free project estimates.
No, Your Home Improvement Company, LLC does not offer eco-friendly accreditations.
No, Your Home Improvement Company, LLC does not offer a senior discount.
No, Your Home Improvement Company, LLC does not offer emergency services.
No, Your Home Improvement Company, LLC does not offer warranties.