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"Google review summary 4.5 (918) Reviews All project manager108 job88 basement remodel44 work33 +6 Sort by Most relevant Newest Highest Lowest Jasper Pitrello Local Guide·194 reviews·21 photos This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix … More Photo 1 in review by Jasper Pitrello Photo 2 in review by Jasper Pitrello Photo 3 in review by Jasper Pitrello Photo 4 in review by Jasper Pitrello+3 Jason Vassallo 8 reviews·18 photos 2 months ago We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can … More Photo 1 in review by Jason Vassallo Photo 2 in review by Jason Vassallo Photo 3 in review by Jason Vassallo Photo 4 in review by Jason Vassallo 🙏1 Matrix Basements (Owner) 2 months ago Thank you so much, Jason! We’re incredibly grateful for your kind words and for trusting Matrix Basements with your home. Hearing how much you enjoyed the process — and seeing your beautiful new space — means the world to our entire team. We’re honored to have been part of bringing your vision to life! Ann Michel 7 reviews·4 photos 5 months ago We are very pleased with our the renovation of our basement. We had several bids from different contractors, and although Matrix was the highest bid, I would say it was well worth every dollar spent. The process started off slow, the start … More Photo 1 in review by Ann Michel Photo 2 in review by Ann Michel Photo 3 in review by Ann Michel Photo 4 in review by Ann Michel ❤️1 Matrix Basements (Owner) 5 months ago Thank you for sharing your experience with Matrix Basements. We appreciate your feedback. Kathleen Tracy 3 reviews·5 photos 5 months ago We recently had our basement completed by Matrix. We are thrilled with having the extra living space! Having the Builder Trend app allowed us to see the schedule and follow the process, so there weren't many surprises. Matrix got a 4-star … More Photo 1 in review by Kathleen Tracy Photo 2 in review by Kathleen Tracy Photo 3 in review by Kathleen Tracy Photo 4 in review by Kathleen Tracy+2 Matrix Basements (Owner) 5 months ago Your feedback is incredibly valuable. We are thrilled to hear that you are enjoying the extra living space in your basement completed by Matrix. We appreciate your detailed review and will take your concerns into consideration for future projects. Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Complaints | Better Business ... Talking with neighbors, their sales team is regularly unprofessional and rude. They make a lot of promises verbally but are careful to not put anything in ***** ... People also search for Angie's List [*** Link removed ***] Matrix Basement Finishing Reviews - Arlington Heights, IL Working with Matrix was a pleasure from start to finish. They are an all-inclusive contractor - they designed and executed the project. Easy communication ... People also ask Who is the owner of Matrix Home Solutions? What is the warranty on a matrix basement? What is the typical project timeline with Matrix Basement? Does Matrix Basement Systems offer free estimates? Feedback Matrix Basements [*** Link removed ***] Matrix Basements Reviews Very professional trades people. Excellent work, job completed on time and looks wonderful. We are very happy with the finished basement. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Houzz [*** Link removed ***] MATRIX BASEMENT FINISHING - Project Photos & Reviews We contracted Matrix Home Solutions to for our basement remodel. Wow! Truly an amazing job! The project was finished right on schedule. The project manager and ... Reddit · r/Naperville 20+ comments · 8 months ago Anyone have recommendations for a basement finishing quote? I used Matrix a few years ago. Easy to work with, only finished half the basement, and even let us do the floors and painting ourselves to save ... Indeed Job Search App installed Matrix Basement Finishing Employee Reviews in Arlington Heights, IL Nov 7, 2024 — We're thrilled to hear that you've had such a positive experience working at Matrix Home Solutions. It's fantastic to know that our ... Home Advisor [*** Link removed ***] Matrix Basement Finishing Chicagoland Area The quality of the craftsmanship is outstanding every detail was thoughtfully executed. They stayed on schedule and within budget, which was ... Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Business Profile BBB Accredited since 11/9/2023. Basement Contractors in Menomonee Falls, WI. See BBB rating, reviews, complaints, get a quote and more ... Matrix Home Solutions. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Results are personalized - Try without personalization Elgin, Illinois - Based on your places (Home) Update location Dark theme: on Help Feedback Privacy Terms Jasper Pitrello Local Guide·194 reviews·21 photos just now New This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix in February to finish our basement, our salesman did a very good job taking the time to lay everything out give us our options and meet our vision the follow-up appointment to finalize went well and the gentleman really had a good knowledge of everything that needed to be done. The biggest problem we had was with the project manager and some of the trades that were brought in. The framers and finish carpenters did a wonderful job however the failures were many and project management was substandard for spending over six figures on a project. The damage that was caused to the finished portion of our house, walls, door jams garage door frame and other building errors that were made on electrical and plumbing were not addressed or handled appropriately unless I had said something to our project manager . Even then they just ignored my request and I had to pay my own painter to fix the damages that Matrix caused . The overall mismanagement of the project is what brought me to the point where I had to be the intermediary for the trades as the project manager was never on site or didn't pick up or return calls in any sort of Timely manner. This is what I am paying Matrix to handle and clearly that fell short! They framed the tub incorrectly leaving gaps where the wall studs didn't get to the ceiling, electrical switch boxes that were not secured so when the spray foam was installed and pushed the box out of the way causing repairs needed to be made, the plumber installed the wrong color drain and glued it in place they're causing an issue where if they tried to remove it and snapped the pipe under the tub they would have to gut the bathroom again and we were on a tight timeline as we were getting married the week after the project was supposed to be completed. When they sprayed our ceiling the painter left four five gallon buckets uncovered in the basement causing the house to smell to the point where it was 90° outside and we had to leave all our windows open oh yes and by the way had we not covered them up after they left they would have had to buy all new materials. When the spray foam portion of the project was to take place we were told to have nobody in the home so we put the dogs in a kennel they were supposed to be there at 8:00 a.m. they did not show up till 3:45 p.m. not getting completed till almost 9:00. It may seem minor but taking several animals to a"

"The team did an excellent job in refurbishing the powder room. They were timely and affordable. Shawn was also great at coordinating the work. Highly recommend!"

"Perfect Job done correct. I recommend John again and again. 5 stars. Takes pride in his work."

"Very good"

"Chet, Eduardo and Brandon took wonderful care of our home! The kitchen, floors, entryway, and bathrooms turned out better than we expected! The additional electric, heating, and plumbing teams were great to work with, too. Amazing how much our home has improved. Thanks so much, S and K"

"High quality is exactly what we received when building our new home! Nick really made the whole process stress-free and enjoyable. He made sure to be available whenever and went above and beyond to make sure our dream home was perfect. We highly recommend Nick and his team!"

"The very best thing about Big Dave's is that he shows up when he says he will, he does the job we agreed on, and he cleans up after himself. Very different from any other GC I've dealt with in nearly forty years. Superior work at all times; fixes issues when required without question or demur. I'll have no other GC darken my doors ever again."

"Joe and his team were the first to respond after the Milwaukee floods happened in August 2025. Him and his team went above and beyond to clear out all of the debris in the basement, fully cleaned the basement, and applied mold remediation to the wooden beams. They also fully rebuilt our stairs and removed and replaced our egress window. Thank you so much Joe and team!"

"My interaction with this company, represented by Gordon Rudd, was limited to a site visit only. Work that I thought might be needed turned out to be unnecessary. When I called the company, I reached Gordon directly, and he was able to stop by the next morning, right at the time we scheduled. He was very helpful in explaining what I was seeing. He didn't charge me anything for the very helpful visit."

"My wife and I recently relocated from another state and had some extra money to invest in our new home, so we decided to partially finish our basement. While searching Google for basement remodeling services, we found two options. One was a company specializing solely in basement remodeling, but after scheduling a consultation, I quickly realized it wasn’t the right fit—every little detail came with an added cost, and there were too many unexpected “oh, by the way” expenses. Around the same time, we reached out to American Home Remodeling while gathering quotes. Nick met me at the house, and I walked him through the space, explained our vision, and shared our budget. From the start, he was straightforward and even suggested a few alternative approaches that, while slightly increasing our upfront cost, would ultimately save us time, money, and maximize the space. After reviewing their proposal, we signed a contract and moved forward with the project. What I appreciated most was how well-organized and efficient the entire process was—each step had a purpose and was completed on schedule. Permits were approved faster than expected, and construction began just before Thanksgiving. Since we were hosting family for the holiday, Scott and Nick were thoughtful enough to coordinate the dumpster’s arrival so it wouldn’t be an eyesore for our guests. Once the holiday passed, work resumed seamlessly. The project progressed smoothly—plumbing was completed on time, followed by framing, electrical, drywall/paint, flooring, and carpentry. Every contractor assigned to the job was professional, punctual, and knowledgeable, always available to answer my questions if Scott or Nick weren’t present. I was never left wondering what if—a few times, I had ideas mid-project, and Nick always provided his professional opinion before executing them flawlessly. The entire project lasted about three months, though it likely would have been completed sooner if not for the holiday season. Regardless, everything was strategically planned and executed on time. From a financial standpoint, the payment structure was transparent, with a clear breakdown of what percentage was due and when, based on project milestones. Scott would send a simple notification when a payment was due, but work continued without delay—even before payments were received. There was never any pressure, just a well-managed and trustworthy process. Fortunately, we had the funds and stayed on schedule with our payments. Prior to the basement project, we had already taken on a few other home improvements, including painting the interior and closing off a wall to add closet space. We hired another company for that work, but in hindsight, I wish we had discovered American Home Remodeling sooner to handle those projects as well. Overall, we had a fantastic experience with American Home Remodeling. Their professionalism, organization, and expertise made this project stress-free, and we couldn't be happier with the results. Highly recommend!"