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"When no one locally even responded to my inquiries for a quote, Michelle got back to me the same day with a quote and description of how the repair would be done. It's a slight downside to have to ship one glove coast to coast for a minor repair on one finger. But the cost of shipping and the repair is much less than purchasing another $100 pair of gloves! The repair took a little longer than anticipated, but shipping time had to be factored in as well. Michelle was very prompt with communications during the process. Cost of service below did not include shipping which was about $16 round trip. The glove returned good as new...well as good as it's pair. The glove is two years old. But the seam was totally resewn and reinforced. Michelle stated she did not want to the issue to happen again. I hope it won't. The problem started with my fingers rubbing. Very happy with the service from Premier. I wish they had a shop in Maryland!"

"Jeremy showed up right on time. He cleaned the carpet so quietly and efficiently even our normally high strung dog didn't notice him much. He was up front about the things that could and couldn't be fixed and knowledgeable about cleaning carpet. We even had Pad Injection done at the site of a couple of really bad pet soiling areas. The whole house smells nice and clean now, and the carpets look great. There were a few spots that couldn't be gotten totally clean due to abuse on our part (really we should vacuum more often) but it looks fantastic. He took extra time at the end with his UV light to look for any remaining pet stains."

"NorthStar was right on time. They finished the job very quickly, but did not do a real good job. The office called to see if I was happy with the job and as long as they asked I told them that there was a rather large spot that was still quite dirty. The office scheduled a time to come back. When they were suppose to come back they never showed up. Finally a couple hours later they called to say that an emergency came up. It was rescheduled and once again the time was changed. Finally two weeks later they came back to finish the job. It appears to be clean now. They don't seem to be real dependable."

"very well, they aloways do a great job and we are very happy with the service"

"He is a good carpet cleaner, and a good man."

You have taken your first step to a healthier, cleaner carpet. Why trust the care of your home and furnishings to just anyone! Our commitment to your absolute satisfaction is backed by our no-nonsense 100% Guarantee! Call today for Cleaning Floors and More to come and take care of your needs

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

Tracy Stamper proudly serves its customers with pride, integrity and attention to the details that matter most to you. This is one of the many things that sets us apart from the rest. We are locally owned and operated. Give us a call today!