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"Installer was very professional and the shower is awesome! One day install!"

"Very professional and accommodating. Quick response, quick install!!"

"From the start it did not go well. After signing the contract on July 3 2014, the engineer and owner came to our home on July 10 to plan the project. We had a unique design because we have a stone face on our home and needed two doors and steps. At the outset we started asking about what the steps off the room would look like and how they plan to fix the stone once the roof was extended. Bernie Bos kept telling us, "don't worry, we'll love it." From the 10th of July, our letter from Bernie said that we should have plans by Aug 3 and they would start work Aug 25 and end Sept 10. I started phoning Bernie around August 3 in expectation of the plans. He said that he was driving to Michigan that day to get them. We didn't receive the plans until August 25 and I had to rush to the building inspector to get a permit that day. Work started on the room the day after labor day. We asked that the deck not be torn off until they were ready to start the deck. The deck was torn off 6 weeks before the new deck was built. A big inconvenience to us because this is an entryway to the backyard. Also, from before the project started, I advised Bernie and the project manager to avoid the empty lot behind our home. They originally wanted to drive their trucks through the lot and we said no. Yet, when the workers dug the new footings, they dumped all the dirt and stones into the field! Who dumps their trash into someone elses property? I had to complain about this for several months until the workers finally cleaned up their mess in December. They kept their materials in our garage for many weeks. The job was very disorganized. On several occasions with one day notice, the workers told me that they needed access to my attic (it's through my bedroom closet). I would have to change my work schedule so that I could be home, and then they wouldn't need access that day and want access the following day! Three times they told my electrician to do work at a specific date and time only to have him stand around and not actually be needed to do the work that day. They also gave conflicting instructions to my electrician regarding what needed to be done and when. I was told that the workers generally install SunSpace sunrooms and that this was only the second Temo brand room that they've installed. SunSpace puts electrical on the floor and we specifically chose Temo so that we could put electrical on the wall. Even so, the lead construction manager tried to tell our electrician to put the electrical in the floor. It was only because we were home that we avoided this error. We were also told by Bernie that the workers attached the room to our home differently that planned. Originally Bernie told us that there would be caulking that we would need to maintain where the room attached to our home. The workers sawed a channel through the stone on our home to do this and then didn't use it. When we asked Bernie about the caulking, he said that they attached the room differently so there isn't any. The biggest problem occurred due to the lack of professionalism on the part of the owner, Bernie Bos. The terms of the contract are very favorable to the contractor, as are most. However, when work started on September 3, I still had no plans on what was being done on our deck - where were the steps, what railings. So I paid 50% of the contract without the deck since I had no idea what they were planning on doing. Bernie was very angry and called me in a very demanding tone telling me he was going to pull his workers since I didn't pay the contract amount. Finally, the third time that Bernie called me, he said that he would drop off plans for the deck. Once he came and delivered those, I promptly paid him. Because they didn't give me the deck plans with the room plans, I had to get a Second building permit and pay a second fee. It was November, the room was still unfinished and we were having the flooring installed. We still had no deck off our bedroom. Then we had trouble with the windows. Each day, more windows were pulled away from the framing. One day the window would be fine, the next day, you could put your hand through the window. This went on and on for several weeks. Finally, the project manager told us that Temo had a manufacturing defect and that the channels that held the vinyl were slightly too large for the cording which is why the windows kept coming loose. He told us that he would fix this in the spring by changing all the windows. Yet, even with this major defect, Bernie continued to ask for the final payment. I told his project manager that there is a major defect in this room (due to the channels) and that I would pay them when it is corrected. Next was the masonry and the steps. When the roof was modified, there were two triangular spaces without stone. Bernie's idea was to build a little wooden box on the wall. When we insisted on stone, Bernie complained that they were not masons. Their project manager told us that they were hiring a mason, but they didn't. They did replace the stone but used a shiny vinyl masonry due to the cold temperatures (since by now it was December). The masonry they've used has already cracked and we anticipate that it will be an annual maintenance issue. Then it was the steps. Originally, Bernie mentioned stone steps. What we got was little wooden boxes off both the room and the deck. The original steps required one to step through the threshold of the door, down 8 inches. The steps were little wooden boxes, hinged to the room and deck, with aluminum on the top. We were able to get them to modify one of the steps so that we have two steps off the room. The original steps did not pass inspection. Our building inspector had to come by three times and was going to start charging us if he had to come again. Still the steps look cheap and we are not happy with them. Bernie told us, "these are the steps we put on every room". So much for "don't worry, we'll be happy". Finally, in March, they replaced the windows and then, due to us calling, they had to return and fix the windows on the doors which they hadn't done. I paid them in full but I shouldn't have had to due to this poor service. I also reported my issues with the BBB of Wisconsin. I feel like I"ve lost control of my ability to repair my home since there are only two Temo contractors in this state and I will need SunComfort to make any repairs. We are paying someone else to finish landscaping around the room and to redo the steps. We had more issues than listed here but I think this review covers the gist of it. At the end of it all, the room is beautiful and I love it, but this was a customer service nightmare and we could have gone from very unhappy to satisfied with some proactive communication from the owner instead of constant hounding to be paid. Some honestly regarding the timing of the plans, the project delays, the delivery of the materials and a better schedule would have gone a long way.
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Steele Home Remodeling LLC is a Family owned and operated company that focuses on Kitchen, Bathroom, Basement Remodeling and Home Repairs. Steele Home Remodeling LLC provides quality workmanship and customer service with over 25 years of experience. Based in Madison, WI. Working with trusted, skilled tradesman and vendors our company provides top notch Remodeling and Repair service. We specialize in getting clients through projects both large and small. Steele Home Remodeling LLC is a full-service contracting company that can handle all of your properties needs. We bring integrity, reliability and expertise to every project, substantiated by the testimonials of our many satisfied customers. Whether its a large or small project, we will work with you every step of the way to ensure that your it is completed to your satisfaction with the highest quality, efficiency and within your budget.

"I wish I could give them 10 stars!! Steve, a veteran of 30+ years in this trade, masterfully installed tinted security film on 36 windows in my home. His rates were so reasonable and quality of work at a high level. I ended up having many more windows that I forgot to show him in the initial quote mtg and he went above and beyond to finish my project. On top of the that he is a very friendly and a funny guy who plays blues guitar as well. I am a saxophonist and we ended up listening to Buddy Guy during the install and talking about music. I would recommend Steve and Kool View Co to anybody!!"

Whether you need a simple faucet installation or complete remodel, we offer a wide range of residential and commercial plumbing services to meet your needs. We continually strive to exceed expectations by ensuring that each client receives the very best service. We will provide you with a free consultation to explain all of your available options so that you can choose the scope or work thats right for your home or business. We strive to exceed expectations by ensuring that all plumbing work is completed to the highest standards.

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today\n

Kool View is a trusted home improvement company serving the southern Wisconsin area since 1973. Specializing in custom sunrooms, three- and four-season rooms, screen rooms, porch enclosures, pergolas, decks, and shading systems, Kool View helps homeowners transform their outdoor spaces into comfortable, functional extensions of their homes. With a focus on energy efficiency, durability, and personalized design, their team works closely with clients to bring each vision to life. Known for quality craftsmanship and long-term customer relationships, Kool View offers free, no-obligation consultations to make the process simple and stress-free.

Locally owned and operated home improvement company by Ben Kripps. Operating out of Madison, WI. Schedule an appointment for a free estimate.