Get matched with top water and smoke damage repair specialists in Manawa, WI

"Everything went very smoothly and the price seemed very competitive to other company deals. I would highly recommend. Emailed company for quote and had a response from Karen within 60 minutes with an approximate quote and answers to our questions. We set up an appointment with her as well. Company (Dave and Gage) arrived on time and were very professional/personable. Explained what we needed, which was a general carpet cleaning of the house. From there they did their measurements and gave us the quote. For for about 610 square feet and 12 steps it ended up being about $160 prior to the April special they were running. They had the work done in about 90 minutes and could tell the difference as the carpet was brighter/refreshed. Upon completion we paid the quoted amount and were good to go. Very pain free process and professional company to work with."

"We have used the steemer for years. Never again. The tech was in a hurry. The carpets were left less than quality clean and very wet. The tech also damaged our front stoop and offered to take off $25 which is the discount they give anyone online. They will not make good on the repair of the stoop. Mgmt said our home was old and not well maintained. Our 80 year old house is immaculate so this is simply false. The man making the comment had not even been here. He also discussed our account with a friend so privacy isn’t a priority either. Corporate was written to and did not reply. Apparently they’re interested in sales, not maintaining customer relationships."

"Typically I don’t write reviews. However, the process of our project was very poorly managed by ARC despite the reassurance that we would have a project manager. We never saw a project manager through the whole process. We had to manage through many issues and rework, from the wrong color siding being put on, to water coming in my kitchen from the roof not being wrapped correctly and nails sticking out of the roof. From the edging not being finished and siding that covered our cable to siding that was cut in corners for some reason to poor calking and beyond. We had to manage and call or email the issues at every step of the way because no one was here managing the project. The final straw was when they were here to finally fix the issues they were nailing siding into a wall and broke the tile in our bathroom. I asked for ½ of the $5K that I had paid to have my shower tiled since the tile was discontinued and it would be roughly $8K to have it redone today. I thought I was being fair, but this is what I got back: “Again, I apologize. It is not an excuse, but with the transition of some key employees things weren't managed correctly. I would be upset if I was in your position. I would have a hard time recommending ARC also. I did talk with management and we will discount $1,000 for the shower with the understanding there won't be a negative review left online. I don't expect a 5 star review online since you didn't' have a 5 star experience. Does that sound fair?” This is not a company that stands behind their work or their word. I would not recommend them as in a previous email I was told: “I am having a hard time to justify a $2,500 discount to my management for a few tiles that may have broken from siding installation.” They MAY have broken? I’m lying? They also asked me to put in an “accent” color where it broke, where there is no other accent tiles and would look horrible. Thank you, but I loved my shower and now it looks horrible and will need to redo the entire shower. But you can’t buy a good review from me as the $1K is not worth it to me (and yes I was told that they have insurance, so they should have it covered). I have attached pictures that show only a portion of the crappy work that we had to have them redo. Shame on you ARC, I went with you despite you being more expensive than another company because of what you promised. Stand behind your word and your work. Very unhappy customer. Wanitta Charnon"

"Avoid these people!!!!!! They are the worst. They tell you lie after lie and take forever to do the work. My insurance company called them in even though it was not in my best interest. I regret the day I let them in my front door, and I regret the day I let Allstate insure my house."

"This entire team was excellent. Granted, not something that I wanted to deal with; but since I had no choice, Servpro made the inconvenience much easier and less stressful. They spent many hours over several days doing sewer back-up clean up and were very conscientious, considerate of my home and time and EVEN went above and beyond to let my dog out to the bathroom when needed! Their equipment was in use for right around 7-10 days and they always notified me in advance when they were coming to do an equipment check and basement check. Their clean up was done to a very high quality level and they tried their best to save/sanitize whatever possible; but also following all regulations as to what had to be removed per standards and rules. I hope to not have to use their service again (no offense), but will certainly not hesitate if need be and would definitely HIGHLY RECOMMEND them to anyone looking for this type of service!!"