Get matched with top eifs installation pros in Rainier, WA

"I’m not quite sure what is taking so long to get any updates from this company. I’ve been waiting for an update on the siding being painted, touch ups they missed to be fixed, have their interior team fix the walls their crew punched nails through the wall, broke the frame of our kitchen window, and pick up the materials that have been blocking our driveway since the start of the project. It took them three weeks from the initial pick up date I was given for their team to pick up and confirm that the honey bucket had been taken from our property. Of course I had to call them to follow up and actually get it picked up. All of this to basically summarize that if you want your siding done in a timely manner and to work with a cohesive team that values communication and their customers as much as theirs salesman Brad told us they do, then find another company aside from Pacific Exteriors."

"How did it go? Excellent! Jamie, the owner, was quick to respond to any and all inquires. Easy to reach, easy to get a hold of, both by e-mail and text. His team chief, Bob, clearly had years of experience! They were scheduled for 9 am and at 9 am, I looked outside to see the truck parked outside! Bob's experience came in handy when there were issues getting my sliding glass door into place, due to my residence being roughly 50 years old; which still had the the original, single pane, metal frame windows & slider door. If there were any issues with the same old type of windows which were replaced, I didn't know it because everything went so smoothly. Bob knew exactly how to quickly fix any issues, and his entire crew ran like a well oiled machine. The crew were extremely efficient. plus they went above and beyond; making sure the window glass and frames were cleaned and they vacuumed up the little bits of debris created when taking out the old metal framed windows and they took the old windows/door with them when they left for safe disposal. All the while never complaining about the pouring down rain! I would highly recommend this company, in short, for the excellent install , clean up and very fair pricing."

"I had a good experience with this team. Very efficient job, good work, and cleaned up afterwards. I was also impressed that one of the guys came back later to re-install an outdoor outlet that I needed to buy a new box for before it could be re-installed."

"Went with a metal roof, due to low slope. Project was done as efficiently as possible, given constraints. "

"Stay away from this company. The sales guy will over promise, while the installer under delivers. Fascia board and flashing were incorrectly installed on my front porch, causing rain to drip between the back of the gutter and fascia. Then I was told, it's the best they could do. They also installed new gutters over rotted wood, after I asked both, the sales member, and the installer to replace the rotted section. I'll be correcting these issues on my own since the company refuses to stand behind their work."

"Neutral"

"Quick response and arrived on time and fixed the awning"

"Working with this company was a nightmare. I will stick to the worst parts, to save myself some time and energy on this reviews which I feel I must leave, in hopes that I save someone else from having to deal with them. The second the contract was signed, they hung us out to dry. The schedule went 7x the quoted time, and we had no support from anyone at 2FL. We were told they would be finished in one week, but this job took over 7 weeks. There was no outside reason for the job being delay no material availability problems, etc. The crew just showed up around noon everyday and left around 3 pm (or sometimes did not show up at all). We had to push back multiple other jobs to account for 2FLs delays. Some jobs we could not push back, and the other crews had to come in and work around 2FLâ s constant worksite mess. Tools were everywhere, insulation and sawdust were left to sit on the floor for weeks at a time, and open cans of stain and half-used caulk tubes were strewn about until the very last day. After informing 2FL of our issues, the owner (Terry) fired the two people working on our job. I found this out because one of the crew texted me to say and your email to my boss just got us fired Terry told us he would have a new crew on our job that could finish the job in 2 days, and assured us that he would d take care of us. Then the Friday before work was to start again, the original crew texted me to say and All of the other crews are slammed, so unless you wanna wait, you are stuck with me. Cya Monday and We tried to call the owner about this, and he never called us back. Instead, the crew called us again and said and Terry told me to call you and We were not pleased with how this was handled, but we thought it would all be over soon, so we swallowed it and moved on. Weeks later, we were still having problems. This time, with schedule and work quality. We called the project manager and insisted that he come see the work, and he came over. He agreed that things were not great, and told the crew to fix the crooked window and sloppy trim work. We were fine with this solution, but the work kept dragging out, and the crew kept telling us "It will absolutely be done today and After more than a week of excuses, the work was still not done, and we were up against a hard deadline with our flooring install starting. I called the project manager again, and he had an admin assistant call me back instead. They told me the would get me taken care of, but I never heard back from anyone again. No one came to do a final walkthrough of the work, or even call to check on things. The first call we got after all of this was just another call requesting final payment. When the job was finally complete, the crew left the place a mess, and with incomplete work everywhere. We had to scrape up the junk all over the floors ourselves, and then hire another crew to come fix the interior drywall and exterior siding work that was left incomplete by 2FL. In short, I am so glad this experience with 2FL is over, and I would not advise anyone to work with them, for any reason."

"Brad came to look at the siding on 100+ year old house. Because I have 5 year plans to expand the house and separated garage, we went through lots of scenarios for protecting the house now for less money since everything will be redone during the expansion. And Brad was amazing. He helped me figure out a plan that was affordable and made so much sense for what I’m looking to do. I don’t always have the greatest experiences with various folks involved in home repair (plumbers, electricians), and was almost crying by how understanding and helpful he was. I wasn’t upsold anything and when he left I felt so much more informed and excited to have found my siding people for when I do replace it all down the line. Thank you to Brad!!"