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"Terrible. The guy was using a broken apparatus and the liquid mix for the injections was pouring onto the ground. I suspect that, because of loosing so much of it on the grounds, the trees did not receive the dosage required. Previous 2 years, not a problem and the bugs were gone. These trees are shade to my deck. Can't get anywhere near them now and Senske will not respond to re-treating the trees. I have emailed and I have called, countless time. No response to emails and calls are always the same story - "It will take 24-48 hours to get a response". Well, it's been lots of those! NOT ANYMORE! TWO and 1/2 YEARS and they're are a train wreck. Faulty equipment, failed services (that you have PAID FOR on your AUTOPAYMENT PLAN) and you can't get a response, at all, over WEEKS. My message to Senske: Maybe y'all should stop the endless office parties and start taking care of your customers. Try answering the phones or the email system that you recommend "Many of our Clients prefer to send an email for a for a Quick Answer On The Go". You never respond to anything, actually. SENSKE SERVICES has no idea what one office is, or any area based service, is doing -- 'SENSKE MOTTO: Let's give ZERO customer response and outlook while we F-around and party while good customers become our former customers.' Looks like a good place to start a new landscape company. Somebody will."

"I had three services done by C&C before I canceled everything. Numerous times, during my quote and all phone calls, I asked them about only coming to do services on Monday or Tuesday as I’m home both of those days. Never did they respect my request for either of those days. They never once provided a courtesy call to let me know when they were on their way to provide any service. I did receive a call a day or two prior to them showing up but they did not respect whether I said yes or no. First they came to apply weed killer and fertilizer to the lawn. They left the weed killer particles all over my patio and walkways. I have a dog so I feel like that was super unsafe for them to just leave piles of it everywhere. Then they came to do some stump grinding. They called the day before to say that they would be coming tomorrow… I called and left a message saying that I wouldnt to be home so I don’t want them to come. They came anyway. No courtesy call prior to arriving ever. They had no care about my sprinklers, which were marked, and they covered it with rocks and ruined the pvc safety around the sprinkler. The final thing was pruning and shaping of my trees and shrubs. This was the worst! During the original quote it was mentioned that it would take about 6 to 8 weeks to perform. At eight weeks I had to reach out to find out if it was ever going to happen… They butchered one of my privacy trees in my front yard. Cut one side up 4 to 5 feet and left the other side touching the shrubs. The shrubs have no shape and look awful. The hedges in the back are uneven. They barely did any pruning of the trees whatsoever. There are still dead branches everywhere. The trees are also resting on the hedges. I did call and state that I was very unhappy for each service. The third and final call is when I asked for all of my future services to be canceled as I am unhappy with the service they have provided. The manager called back and said that they’ll cancel everything pending due to me being unhappy. No attempt was ever made to correct the issues. Never once did they send someone out to even check my sprinklers that they ruined on the stump grinding. When I called and said I was unhappy about the tree pruning and shrubs not once did they offer to come fix anything."

"Was told it would be about 4-5 days. It took them8 days over a four week period. Crappy Home Depot sprinkler parts, most of which were clogged with pebbles and had to have another company fix. My 3-5 gallon shrubs at $60 each were only about 12" x 12"! Part of the sod died and had to be replaced. They did a half *** leveling job and I now have a small lake in the yard! Still fighting with them about that! I spent $15k total and am so sorry that I did ! If u want pics of this crappy job, let me know!"

"Have used Alderwood twice on large backyard living space projects and recommend them highly. First, they take the time to work with you on a design (they have designers on staff) that incorporates all elements, provide you with material samples, pictures, etc. When we struggled to make decisions they took us “shopping” to see samples (light fixtures, paver types, etc) and helped us visualize. We’ve been really impressed by this process. The construction crews are highly professional. They are thoughtful and careful with neighbors when dealing with moving equipment in and out, noise, and those kinds of things. They are great communicators and set really good expectations about project length and other details. When we asked for tweaks or changes midstream there was never any grousing or grumbling - they were very focused on making sure we were 100% happy. The guys are our crew were Colin, Max and Michael, and Patrick was the Construction Manager. In both cases, the finished projects were even more stunning than we expected. Top notch."

"One of the workers told my husband "to take his no tooth a** back in the house" when he complained. I called the company and let them know and I actually just got off the phone with Nell and he owned up to saying that to my husband but he also lied and said that my husband swore at him which is not true and he's not in any trouble like apparently they think it's okay for their employees to talk to people that way. They're rude unprofessional they do a p*** poor job, insult residents, they didn't do the job, the leaves weren't blown out or cleaned up. They actually made a bigger mess than anything else."