Get matched with top window shutter repair pros in Clear Lake, WA

"Harley Exteriors did a fantastic job replacing our windows, glass sliders and skylight. Their installers were fast and efficient, courteous and careful to cover furniture and floors in the work area. Our new windows and doors are beautiful. They keep our western exposure heat to a minimum and are sparkly clear to look through."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Very happy with the quality of the work. The contractors that came out were fast and efficient. Jason was very accommodating in getting the work scheduled so the project (which was way behind schedule) was completed without any further delays. Would definitely use again."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"Merrow Construction did a great job! They are friendly and professional. The attention to detail really shows in the finished product. I would defiantly hire them again."

"We are extremely happy with how our new windows and new front door turned out. After some unexpected challenges with the way our home was built, our installation crew quickly and efficiently adapted to make sure our windows and door were installed with expert care. Every time we see our new beautiful picture window we are left breathless! And our beautiful front door is the perfect upgrade for the look of our home. Thank you RBA!"

"Good job, polite and knowledgeable."

"We have been so pleased with BSCs work! The attention to detail was high and they are super responsive when any issues arise. I would recommend them to anyone who wants the job done right and loves a stress free environment!"

"Very well. Carlos did an excellent job and seemed to care that the work was well done. No cutting corners."