Get matched with top countertop repair pros in Burley, WA

"The refurbishing of a master bathroom has been a nightmare. The project was rather simple: remove and replace fiberglass shower/tub enclosure, remove sheetrock and re-install new sheetrock, remove existing vanity sink and replace, install shower faucet and shower head, vanity faucet. They provided an estimate of 8 days to complete the job. It has taken many weeks and not even done adequately. It is so bad that I have to hire another contractor to pull out the shower walls and re-install new ones. They ruined it with their sloppy installation and not following instructions. When they apparently tried to fix it – it just looked worse and worse. Their plumbing sub-contractor made a big blunder and did not seal the pipe for the new tub faucet. This caused water to come through the ceiling onto the first floor and they had to replace a bunch of sheetrock in the kitchen. They removed all the towel bars in the bathroom for the new sheet rock but somehow managed to lose one…and came up with a BS story that there was only one in there. That didn’t fly so the story changed to that it had to be destroyed when the sheetrock was removed. Another BS story as we were in the house when this happened and would have seen it being carried out. The mudding of the bathroom was sloppy, see photo of the light switch. The caulking is even worse – much of it is missing or just very poorly applied. That all had to be removed and re-done. There are too many other issues to list but we’ll be spending another $4,400 to fix the mess they left. I urge you to learn from our encounter and avoid them – it was NOT a professional job, the staff were mostly untruthful and often rude."

"John provided a very competitive quote and was able to quickly understand my vision and accomplished everything I needed. Thank you!"

"This team is amazing and courteous the whole process from start to finish! Definitely will continue getting projects completed by Mayan Construction!"

"good job"

"Kyle came right on time and left the area clean a few hours later. Kyle was polite and made my small job important. Thank you so very much. I highly recommend BackWood "

"Went with a metal roof, due to low slope. Project was done as efficiently as possible, given constraints. "

"Remarkable Concepts did an outstanding job on our backsplash tiling project. We had already designed and purchased the custom handmade tile. We got 7 bids for the work and chose them because they came out in person and were detailed in what they needed to do to both prep the walls, remove/repair the existing 4" backsplash of countertop material, as well as install the tile properly. They brought sample grout colors to help select one that best matched the handmade tile and worked with us on selecting the schluter and options for sealing the tile. They came up with solutions to help the tile fit into the space seamlessly - like it was there from the beginning. While our 7 bids ranged from $1,200 to over $3,400 - Remarkable Concepts actually completed the project in a day at lower price than their original estimate. We appreciated the follow-up they did after they finished the project to make sure we were satisfied and there were no issues/questions with the install."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"John and all the installers were very professional and did excellent work. We needed our project done quickly and timely and they delivered. We highly recommend and we are very particular."

"They have now done two separate jobs on different occasions. Jobs consisted of preparing a floor for carpeting after a animal had ruined the previous carpet and wood. Also fixed my front door which was a little crooked so it stuck. I then called them back for drywall work after I had redid my plumbing. Excellent, professional work for both jobs. Well priced. Went above and beyond. Was also very nice and great to talk to. All around great work that I recommend. And I know we will have other projects for this company."