Get matched with top mold testing and remediation specialists in Windham, VT

"Showed up on time, did an excellent job removing the mold and coating the attic and crawlspace. I found some mold when pulling up some wood paneling. They removed some sheet rock and treated the studs at no additional charge while they were here."

"When I called the mold company for my lab results. They gave me a person named Ricardo Echeverria, Senior Mold Analyst to call for the results. He verbally told me that the cause was something like a remodel, construction going on. There was a red flag for a VOC called Methylene Chloride--Banned outdated paint. I sent Ricardo and email asking if I can have a report of what he said in writing. I only received a contaminants list. I said, I am not a scientist and do not understand the lab results.I never received a response back from him. I called Jeremiah Bancroft a few times and asked for a written explanation of the causes. He could not supply me with a written explanation because it was a legal issue. I asked for his help. I need your help. Jeremiah said, go to your primary care for a doctors note. That was the last time I spoke to him on September 19, 2024"

"I own a home in Rutland and Called Servpro Yesterday, the 25th of January. Like many in the area, the nasty weather has caused flooding and we woke up to a wet basement. Having had excellent experiences in the past with Servpro in other parts of the country, I immediately thought of them. I will need to ensure that this situation is remedied properly as the basement is finished and our bedroom is down there. I called and spoke to a woman on the phone for a while. She was quite helpful as I had several questions. I wanted to get them out to the house and she explained that as the situation was bad all over, the earliest they could come was Sunday. There were about 30 cases ahead of mine. Having limited options and wanting to have the work done by the professionals, I signed up. I did tell the lady that I had a plumber coming out shortly to verify the problem was not mechanical related and that I would call back before 5 to verify. I also told her I would begin an insurance claim. She advised me to hold on as my deductible is $1000 and the job might not be that much. I asked her how late she was working and she told me 5:00 pm. I called back close to 5 and some clueless man answered the phone. You know, you would think that a company like Servpro would train people on proper phone skills. I asked to speak to the woman I had spoke to earlier and he said she was gone. I told him I would like to verify my Sunday appointment and he said I was not on the list and that Tuesday would be the earliest. This was unacceptable to me as I know the difference a couple of days can mean to a wet basement, carpeting, furniture and walls. I repeated my request for Sunday and he simply reiterated that it would be Tuesday earliest, with no empathy or concern evident in hos tone. He said that the notes said I was going to get an insurance claim started and was holding off pending getting that action. Not at all true but why would it matter? The work had to be done. I wanted them to come out. I did explain to him, even though it is irrelevant, that the other agent had recommended against starting a claim pending estimating the job. To my disbelief, he told me that she had not said that, as if he were in the room to hear the conversation. Well, she had. At this point, I pretty much decided that perhaps the safety of my home, placed in the care of people that obviously don’t care, might not be the best idea. I told him that at this point I was uncomfortable and he rudely told me to get some one else, as If that was nor already the plan. I hung up. I am not one to write bad reviews, as I believe they do impact others thoughts, in this case, I simply cannot refrain. I will be leaving reviews anywhere else that I can think of and contacting Servpro National. Beware, It did not feel like he was having a bad day, it felt like it was normal."

"BEN &his STAFF BEST CLEANING SERVICES, CLEANWAY SERVICES, PROFESSIONAL, EXCELLENT CUSTOMER SERVICE &PERFORMANCE SERVICES.HIGHLY RECOMMENDED A++++I ONLY RECOMMEND CLEANWAY SERVICES. We moved to this 4yr old home NH 2015 and all been sick even RESCUE ANIMALS. Jan2018, I was incapacitated, dizzy, in&out çonsciousness thinking flu???my rescue CATS howling PAWING acting like never b4.I already am disabled hospital bedridden and my bedroom above oil FURNACE room.We didn't know but FURNACE FIRE oil soot CARBON MONOXIDE (none of detectors went off BC dummies,electric not REAL wires).CLEANWAY SERVICES,ABSOLUTE RESOURCES (MOLD),yes mold SEVERAL all over&affected our health detrimental 2us&animals, LIBERTY MUTUAL EXCELLENT. I KNOW MOLD NOT COVERED BY INSURANCE yet everything with OIL SOOT had MOLD. Despite central exchanger, central ionizer,12 HEPA Uv air filtration units for home 2000sqft, several MOLDS DESTROYING 38yrs of memories and collectibles can't replace.BEN&STAFF AT CLEANWAY SERVICES ALWAYS ACCOMODATING PROFESSIONAL SUPERB SERVICES.DONT HIRE ANYONE BUT CLEANWAY SERVICES esp.Ben &staff VT"

"I had the pleasure of working with Chris on 12/27/20. We had the unpleasant task of a major sewer line backup and overflow in an apartment building that I manage. The ceilings on the first floor had fallen in, and poo water was everywhere. He was absolutely no nonsense professional in getting a stinky situation under control. He knew exactly what needed to be done, and he wasted no time doing it in a thorough and professional manner. He was helpful through the entire project, from cleaning up the nastiness, to dealing with the insurance company, and getting the tenants back into their home. I would absolutely recommend using their services, and I am sure the situation will arise again. As a general handyman, this was way out of my realm, and I am grateful to have found Chris, and Paul Davis from Hardwick, VT."

"They were amazing. Not all of stuffs can do that, I called them and they came out in the morning. They're really great, they did a fantastic job. The guy was very professional and the workers are very good. They just work so hard, no complaints at all and they were very prompt."

"Avoid these people!!!!!! They are the worst. They tell you lie after lie and take forever to do the work. My insurance company called them in even though it was not in my best interest. I regret the day I let them in my front door, and I regret the day I let Allstate insure my house."