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"No estimate or work was done so I can't comment on any of that. The salesman apparently so hated to wear a mask that he felt the need to be rude and unprofessional. When an emergency occurred during his visit, he got angry and ran – embarrassing himself and his company. To add insult to injury the company leadership felt the need to insult and try to provoke me. Yes, at the same time the salesman arrived we had a pet emergency. Clearly a minor one to some. The death of a baby chick. Sounds like a joke but it isn't. I have limited mobility so I shouted to my wife for help believing my wife's remaining chicks were also in immediate jeopardy. She was in her flower garden so I opened the window and shouted for her by name. She could not hear me. After watching the remaining chicks suffer in pain I again called for her. Panicking now, I shouted a third time as loud as I could for her, again by name. Not knowing the salesman had even arrived. I didn't know why she was delayed. Hearing me, our oldest son left his mom with the salesman and came to my aid. Upon his arrival and after seeing and evaluating the situation, he went for help. I left the room with him. At that point I saw the salesman, for the first time, in our bathroom at the sink with the door wide open. I asked (using please and sir) he allow me into the bathroom. Like a shot he left the bathroom, angrily stomped down the stairs, out the door and sped away. When I saw my wife she was almost in tears. She was very upset and it took her a number of minutes just to calm down. According to her, and my son, the salesman came up to her in the garden not wearing a mask. We had requested he wear one and was assured by the scheduler that he would. When she asked if he would put on a mask he leaned forward into her face and shouted "what!?!" I can't explain how freighted she told me she was. My son told me he was shocked and believed the salesman came so close to her face and over-accentuated his response to demonstrate how much he resented being asked to wear a mask. My son said it was as if the salesman was faking a cough or sneeze into a customer's face as others have done before being thrown out of stores, etc. According to my son, at this point he heard my shouts for help and left his mom with the salesman and ran to help me. According to my wife, the salesman then held a mask to his face and sarcastically said, all right!?, can we do this!? He apparently followed her as she quickly walked away from him and toward the house. When he entered the house right on her heels, he again very sarcastically said, can we just do this now!? As she described it to me, she with up the stairs with him closely behind. When she went to show him the needed work upstairs, he just left her and went to the bathroom - where I saw him for the first time. Any animal dying in my hands touches my heart - that's just me. As a 60+ yr old 100% permanently disabled veteran you can accuse me of being overly sensitive. My wife is a long retired 30+ year RN, nearly my age and is now my full-time care giver. I am house bound without her. Clearly she and I are not a threat to anyone. Immediately, not knowing what happened I called Handyman Connection twice, hoping to reach someone to find out what had happened. I left two message asking for a return call immediately from someone in authority; that I didn't know if I needed to call an ambulance or the police since my wife was unable to tell me what happened. I wanted an explanation and I wanted it immediately. I got a call back alright…. Apparently from one of the owners. He said he had spoken to the salesman already and knew exactly what happened. He sarcastically 'apologized' and that his salesman understood, that my wife and I must just be ‘having a bad day.’ I was livid. When I accused his salesman of being "mean" to my wife the owner's anger exceeded mine by 100%. He made it clear to me his worker had been an employee for many years and had "hundreds" of positive reviews - that it was just me and my wife. When I repeatedly tried to express the results of the salesman's visit -- the owner verbally fought me, clearly not even pretending to consider any other view but his own. I am not a fighter. I have gone to great lengths to avoid conflict, even to the point of accepting, even fainting support when someone misses or needs to change an appointment, etc. This is a weakness that I have been working on for years. I will do anything to avoid making others feel sad, bad or embarrassed. However, the salesman, and now the company owner had insulted my wife. The owner refused to give me an email address so I could more clearly explain what had happened when I calmed down. He said he didn't want to hear any more of it, or from me again. He added that I was obviously a serial complainer and I didn't matter anyway. He ended by hanging up on me."

"Smooth and great experience with the crew. On time and better outcome than I was expecting."

"Fast quality service"

"We are extremely pleased with the weatherstripping work completed by Jesse, He was professional, prompt, and trustworthy throughout the entire process. He clearly explained the type of weatherstripping needed for our older doors and installed it perfectly. We have already noticed a significant difference in the drafts and our home's energy efficiency. We highly recommend his services!" "

"Gio was great! Very friendly and he resolved my issues very quickly. 10/10"

"We used Mailbox Xpress in the summer of 2022, and I have been remiss in not submitting a review. Jimmy was very easy to work with, responsive and friendly but professional. He replaced our old rusty mailbox with both a new mailbox and wood post. Jimmy even took the metal numbers from our old mailbox, painted them, and placed them on the other side of our wood post at no charge. He was great to work with, and I highly recommend his services!"

"First, they come to your house! For my aging laptop, they cleaned the fan and replaced thermal paste. Works like new!"

"I can't say enough positive things about my experience with Phoenix. If you're looking for a quality fence at a reasonable price look no further. Jeff and Karen were incredible to work with. We had 5 different companies come out for quotes and Jeff's thorough, no-nonsense explanation of fence types and prices made it an easy choice. When we decided to switch a portion of the fence from picket to picket w/ cap-board, I called Karen expecting the quote to be more expensive but she and Jeff said they could do it for the same price. Despite being told it was a two week wait, I got a call from Karen that they could install it the same week. Both Jeff and Karen are extremely professional and their communication made the project a stress-free, enjoyable experience. The workers, who were all brothers, were incredible. I was shocked by the speed with which they tore down the old chainlink fence, which was installed 60 years ago and had literally grown through the trunk of two trees. They methodically installed the new 218 square foot fence in one day, making sure everything was done properly. When the job was done, one worker insisted on grabbing a tool and coming back an hour later to remove a very stubborn old fence post. This level of detail and craftsmanship is hard to find nowadays. The fence has transformed our backyard and we couldn't be more happy!"