Get matched with top custom home builders in White Post, VA

"We chose VKB to do our complete gut master bathroom renovation and were so happy with their work in terms of reliability, craftsmanship, and customer service that we hired them to renovate our hall bathroom as well. For both bathrooms we worked with Calvin as our designer and Jason as our project manager, and both of them went above and beyond to make sure that we were happy with the design, that the project ran smoothly and on time, and that the final product was exactly what we wanted. We wouldn't hesitate to use VKB again if we need any other work done on our home, and we have already begun recommending them to family and friends and will continue to do so. We are very pleased with our experience with VKB!"

We are a veteran owned residential home construction and renovation business located in Stephens City, VA. We are a fully licensed, bonded, and insured Class A General Contractor with an R.B.C. license. Our focus is constructing high-quality additions, finished basements, detached garages, decks, and new construction houses. We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship, and complete customer satisfaction, from start to completion of a project. Our reputation is based on service, safety and quality, regardless of how large, or small the job. Call us today at (540) 532-1518 to begin the road towards your new project and to schedule an appointment for a free estimate.

"I would highly recommend Branner Builders. They did an outstanding job on the demolition. I had an old trailer and some trees that needed to be removed. The lot is now clear and ready for my new house. Thanks to Mike and his crew for a job well done!"

"We interviewed several different contractors for this work (approximately 7-8) since we knew this was going to be a large and expensive project. We felt most comfortable with Bret who took the time to understand our needs/wants and drew up a scope of the plan and a proposed layout of what we were looking for. Upon seeing his estimate, it came in on the lower end of our other contractors and based on his good reviews, we decided to move forward. Based on getting permits, the start of the job went very quickly. We have gotten quite a bit of work done in our home and have to say that Bret's crew were very professional, knowledgeable, and did very high quality work on what was done (I wish I had gone with Bret and his company for other past projects). A big plus was as we move forward with the project, we had several design changes done and Bret and his team were willing to accommodate the scope which was very helpful. While the project was going on, we also had a baby born and all the meanwhile, no interruptions in the work nor much of our time was needed to keep things going. As mentioned, our project was turn-key so his crew did everything including framing, drywall, plumbing, flooring, painting, all finishing touches to the end. What started as a basic job became a highly custom job but Bret and his team were up for the task. We are thrilled with the end result and glad we get to enjoy it with our friends and family for many years to come. In fact, everyone that has come by our home and sees the basement thinks it is really good work. This coming from someone that is very meticulous and particular. Whether we had a very minimal job or a high-end custom job, I would be confident to go with Bret and his team for the job."

"Rorer's Home Improvement offered very good service at a fair price.
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"Very professional throughout the entire process. Focused on quality and customer expectations. Final outcome is a product built with exceptional structural integrity and design. This was accomplished in five days. His crew did not come and go. They arrived every day at 8am and departed at 5pm..sometimes later. I would highly recommend them to anyone looking for a high quality product built by trustworthy craftsmen. Thankyou."

"Went wonderful with the contractor. They were great to work with and helped us navigate a very troublesome insurance company. They drove from northern Virginia to silver spring to do the work as well, not any easy task and a long commute in traffic. They were just great."

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This is a wonderful company. We have had experience with all kinds of contractors and home improvement/ home service companies, and ATLANTIS stands out head and shoulders above them all! JAY, sales representative, who worked with us was extremely responsive to our preferences (and demands)...

The installation team was top notch, and did a beautiful job. They are extremely capable and did excellent work. What we like most about ATLANTIS is that you can feel confident that they are very honest and stand by their product and installation.

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"During Hurricane Sandy we discovered a leak in the ceiling of our bay window in our dining room. 
We contacted several contractors including Suncrest for estimates to fix and repair the damage. We evaluated each quote for cost and thoroughness. 
The President of "Suncrest" himself came out to assess the damage.  
The estimate he provided included removing the trim, drywall and insulation (surrounding the window), installing new drywall and insulation, inspecting the overhang/roof over the window for signs of what caused the leak, caulking and/or taking necessary action to fix it. The quoted work was the most consistent with the adjuster's initial estimate. Even though the quoted price was several hundred dollars more than the adjusters quoted dollars, we decided to hire Suncrest to do the work. 
Suncrest requested a check for 50% of the cost upfront before they would put us on their schedule. I provided them the check on 24 Jan 2013 and they scheduled the work for 6-8 February. I had to arrange with my own workplace to be home during that timeframe so they could perform the repairs.  They cashed my check immediately, which I thought was a little premature. Usually deposits for work are held until the work begins. 
One business day before the work was to begin, Suncrest postponed the start date due to their having a ?backlog of work? caused by a storm that passed through our area.  They pushed the work off for a week to 13-15 February 2013. I fortunately was able to change my arrangements with my workplace to accommodate this schedule change.
The President called and said that he?d either call or drop by the night before the work was to begin (or at a minimum the next morning), to go over the details of the work to be performed.  He did not come by or call.  
On the day the work was to begin, the Operations Manager and his craftsman arrived.  He briefly went over the details of the work to be performed (to include taking out the wall around the window, replacing the insulation, hanging and finishing new drywall, replacing trim, inspecting the overhang, fixing the leak, etc.). He also said he was going to bring in his best painter to paint the room afterwards, since we have such a beautiful house and he wanted it to look like new when they were done.  
He soon left, leaving his craftsman to do the job.  The craftsman removed about 1/3 of the drywall and insulation. With my help we were able to identify a couple of small leaks in the flashing around the ceiling by testing with a hose. The flashing needed to be replaced so he replaced and caulked it. We checked it again the next day and the leak was gone.
He inspected the open spaces for any residual moisture and he decided to close up the wall rather than replace all of the sheet rock.  He added some insulation to the ceiling of the bay window and replaced the drywall he had removed originally. When my wife asked if he was going to take out the rest of the wall out, he said ?no?.  I looked inside the open wall area and I agree the rest of it didn?t necessarily need to be replaced.  He left for the day, and I noticed that the drywall that he replaced was not cut with as much precision as I have seen others perform in the past; there were large gaps between the pieces.  I spoke with the Operations Manager to discuss the work, including the fact that the craftsman did not intend to replace the other 2/3 of the wall as was quoted.  He assured me that the end state would look better than new.   
The wall was then taped, sanded, and prepared for painting. The craftsman began painting the room.  He couldn't finish the job by the end of the third day on the 15 February 2013. He had to return on the 19th and 20th to finish the job (the 18th was a holiday).  I had to take two days of personal time to accommodate this schedule slip so I wasn?t exactly thrilled but I adjusted to the delay. 
A day or two after the job was completed the Suncrest's President called.  My wife spoke with him and told him that the work looked good.  
She did, however say she was concerned that only 1/3 of the wall had been taken out and replaced even though he and his Operations Manager stated that it would all be taken out and replaced (as did the estimate), just to be safe.  
She mentioned to him that she was disappointed that she had been told two different things i.e. what was going to happen and then what actually happened.  
A little emotion entered into the conversation at this point and the President defensively offered to tear out the wall; to refund some of our money for drywall; but then would charge for ?an extra two day?s worth of work to find the leak?; which was only ½ day in reality; I know because I was there to help the Craftsman, and besides it was already included in the estimate.  
In the end, he asked when we were going to pay the remaining balance (probably the actual reason for his call). He was surprised to hear that the check had already been given to his craftsman at the end of the job just as he had requested. He apparently thought we were holding the check back.        
To be honest I am glad that the Craftsman didn?t have to do all of the work they quoted because I could not be home with them any longer than I was - this job was under-resourced and took too long. 
We had far too many disconnects between my wife, the president, the operations manager, and the schedule.
Why? You might ask. Because the boss never came to the jobsite to make sure that actual quoted work was being done.  When asked about it he responded with "don't worry this is our best man" and while that might be true - and his best man did a good job - the company did not communicate well.
They need to work on their communication with the customer, be consistent with keeping appointments - if you say I will come by or call then do it.
In the end don?t get defensive with the customer when asked about parts of the job that don?t seem consistent with the quote.  Jobs will change - if the work that needs to be done changes let the customer know.
The bottom line: 
The work Suncrest Builders did in our home does look great.
Still no matter how good it looks - the juice may not be worth the squeeze.
The fact that we paid 50% of the quoted price two weeks in advance to get on their schedule and we received one business day notice to slip a week; that they quoted 3 days to complete the work but took 5 days to actually get less work done and cost me two days of unplanned leave; really makes it hard for me to consider using their services in the future. 

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"Very pleasant experience. I was referred to them by a neighbor who had a fireplace and patio done by them. They were all friendly and worked very hard. They kept the area clean everyday. Throughout the job the project manager made sure I was happy with each phase of job and was lenient about changes. Very customer service oriented company. Would recommend them and will continue to add to my beautiful patio."