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"It was absolutely fantastic! I renovated that farm house about 16 years ago and used a lot of different contractors and I've never used a contractor that did exactly what he said he was going to do and actually exceeded my expectations."

"My husband and I were pleased with the service and the men.  They were pleasant and respectful and it is always our desire to help out a "mom and pop" business by using their services. 
Jonathan KNOWS his trees and actually climbs the trees himself while letting the other guys (sorry guys, can not remember names) know exactly what would happen and how to help him keep branches off the roof, wires and the neighbors vehicles! 
I called their number, spoke with Jonathan and the following day he came by to give us an estimate.  Should we need tree service in the future, I will be calling Mad-Family Tree Service.
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"It was good. There were certain things that weren't covered under the plan. I'm not sure if they cut the bushes down in the back around the fence. I had to pay extra for that. They should try get me to know the schedule so I know when they're coming and when they're not coming. Other than that, it takes time to get the workers together. I like Patrick and he's the owner. The thing in the firepit was included with the mulch but he said I had to pay for the materials."

"The crew came one day after my call. They removed a small tree from my front lawn, grinded the stump, removed the limbs and debris. You wouldn't know the tree was ever there. Excellent job."

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Initially, he seemed like he was very very knowledgeable, very friendly and gave us thoughts that he knew what he was doing. They arrived on time. They're very good. The crew was pretty quick and efficient. One problem I had was they didn't come with enough materials. They had to reschedule for a completion of some. There were some minor issues that we ran into. They were supposed to paint the chimney cap and never actually did that. It's not a big deal but the other thing was the warranty and we kind of had a fight with them for the warranty to actually be processed. The warranty was the big thing and it was a lifetime warranty and I guess there were personal things that came up. It was just basically what I've learned late, but it took us probably eight months to get the warranty to be processed. That was my biggest concern, but the warranty company ensures me that everything is good even though the paperwork has the wrong number on there and I am assuming that's because they had the wrong number initially which is why they didn't have enough material.

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"Needed rocks removed and grass seed laid. He did both to our satisfaction."

"They were very good and cost was lower than what was quoted."

"Mr. Douglas was good but his price range didn't fit the other docks that were being built in the area. I hired a company that did my neighbors dock for 6K less and got more dock for the price I paid. When I compared the materials were the same but labor cost lost Mr. Douglas the building contract. I research through the county and found his prices above and beyond what other companies were charging for the same projects."

"They were promt,professional, and knowledgeable. They also finished in a timely manner and cleaned up behind themselves I would definitely use them again for future home repairs."

"Very nice. Prompt. Expensive. Priced a day and a half job, completed in 3 hours and charged the same."