Get matched with top gutter repair and replacement pros in South Boston, VA

"These young men did excellent, precise work on a challenging project. They came in right on their estimate and we’re a pleasure to work with. I tried to leave a review when the job was finished but Angi site said that function was not available, 7 times!!"

"The most important part of the rating is that their employee stole from me. I have it on security cameras and shared with the project managers and one of the owners. The company did nothing to fix the situation and that person still works for the company. The project started second week of July for a 3 to 4 day job according to them, they finally finished the first week of November. The material was delivered 5 days before they started which is good but they spread it across my front lawn and killed my grass. The crew that removed the old roof had chipped paint off my house and practically destroyed my leaf guard gutters. They left a mess around the house and did a poor job of clean up. I have placed numerous call to several employees with little or no communication. All we got were excuses about why things were taking so long. I was promised constant comunication from the project manager and I got nothing. Our project was passed from person to person because noone cared enough to do what was right. The owner even expressed to me that his roofing crews did not pay attention to details while working. They used caulk to seal screws that did not bite down and did not tell a supervisor. This would not of lasted as long as the guarantee on the washers of the screws. The sad part is that I am the one who noticed all of their mistakes. The roof was installed in such a way that rain water was not going to a gutter and was all running of by the foundation. It took 4 attempts and over 3 months to fix correctly. The gutter crew replaced a 30ft section but it took them 4 days to complete and it was still not right. We had to have someone else come out to fix it. The owner did express that due to all of the issues with this project he would give me a discount. After asking about the final bill to several others we got an invoice with no discount. I have tried to contact the owner several times and I get no response. The best part of the entire company was the sales rep Ben. He cared more about the project, the customers and the business than the owners do. If this company was the last one of its kind in the world you should ask to deal with him."

"Derek and his team do an amazing job. He did our personal home and we’ve hired him for a rental property. He is our go to for roofing and remodeling. He’s personable and professional. I can’t recommend him enough."

"DO NOT use them for gutters! They simply charge you more and contract out the job but they do not inspect or guarantee the work. Went with Smallwood because of their reviews - thought I was going with a reputable company but it entire process has been frustrating .. time consuming and extremely disappointing . ( not to mention costly) In August we contacted Smallwood for gutter replacement. We decided to get new gutters, down spouts ( 19 feet front 19 feet back) and guards( back of townhome only as suggested by sales person ) for our town home and I paid for new fascia upfront to avoid the additional “surprise” charges that often come with gutter installation - very simple straightforward job with a price tag of $2300 - that is $57 dollars per square feet This is an exceptionally high rate even for fascia, gutters and 19 feet of leaf guard but even though the estimate was higher than the others we received - we wanted to make sure the job was done correctly due to past experiences and we went with Smallwood because the salesperson assured us we would get quality.. stress free work from a reputable family owned business. The estimate was relatively quick and easy - but It took multiple phone calls ( from me not them ) to schedule the work and over a month to complete the job.. and it was done by two different groups of workers. The taking down of old gutters ( this crew left over 30 nails in and around my home- which I had to remove because we have pets that can’t wait to go outside) and 2 different stages of repair means we had no gutters while waiting for the actual installation!! Once they finally completed the job - they reached out immediately for final payment ( the most efficient part of this job ) We noticed quickly that the front gutters leaked - ( not just dripping but pouring down the front of our house ) I contacted Smallwood and they assured us they would send someone out to check the problem. They also asked us to send pics and video ( which I did) .. I did not hear back so I contacted Smallwood again. They said they sent someone ? And he did not see a problem. I reminded them about the video.. 3 weeks later no response.. reached out yet again and this time was told that it the roof was installed without proper over hang so I would need a drip guard or leaf guard to move the water in to the gutter. for 19feet?? I asked if this issue was so obvious why didn’t they repair during the installation? No reason given but they did offer to fix the issue for $700 (due to their minimal charge policy) then promptly send a lower estimate of $400 ( so I would believe they were doing me a favor!!!!) It is Feb now and I still don’t have a resolution - I’m going to call another company for repair.. not giving Smallwood another penny of my money Red flags: * they do not give you an itemized estimate - so for example if your NEW gutters leak they can say the problem wasn’t included Even the receipt is not itemized! Beware! * contracting the work out ( just go with the less expensive company ) * the sales pitch about family owned and operated doesn’t help if they don’t have decent values or practice good customer service!"