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"Very efficient, and did an excellent job."

"Treated myself to a Big Deal for $99 (6 hrs of cleaning, or 3hrs with 2 people). This is the 2nd time I’ve had someone clean my house, the previous time was also an Angie’s List Big Deal, about 2 years ago. I was so pleased with their services. Paula and her co-worker worked diligently and left my house sparkling. I have a split level home, about 1,500 square feet, occupied by 4 adults and a furry dog. When Paula arrived we discussed my priorities. They were the 3 bathrooms (one was especially in rough shape) and the kitchen. I told her anything else would be bonus as far as I was concerned. They did a great job with the bathrooms and the kitchen, and on top of that vacuumed the living/dining room, hallway & stairs, and mopped the tile floor in my family room. It was so wonderful to have this taken care of before the holiday season."

"Randy was very prompt in responding to our request for proposal . He was not very good at calling and leaving messages when he could continue to work on the job. He also demanded payment 1/3 to start, 1/3 half way through and 1/3 at the end of the project. He painted over electrical plugs in some places instead of removing the wall plate. There were spots that were missed or painted too lightly.  One time he called my phone and I couldn't answer at the time. He didn't leave a message so I assumed he had dialed a wrong number and he never called me back until one day he showed up and wanted to know why I hadn't called him back. Very poor communication throughout the job. And there were times he didn't show up when he said he would."

"Once I sent her all the measurements, it took her a little while to get the options back to me.  Overall, they're good designs.  However, they're very simplistic and give general ideas for space planning.  I was hoping to have a better idea for sizes of furniture for the space and some variations on staging.  
Jill was very responsive when I did have a question.  I'm not sure how helpful it is to have a virtual design done.  If we lived in similar cities, I'd probably use her again for help with additional designs.
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"Quick responses, job completed in timely matter. Very pleased."

"Great ! Excellent results , clean and professional ."

"Adam came for the original estimate.  He was knowledgeable, professional and answered my questions.  We set a date for the work and he advised I would be called the day before with details.  No call so I called and left a message.  My call was returned promptly by Amanda with many apologies.  She explained that the company was going thru a bit of a change.  I was very appreciative of her honesty.  She gave me the numbers for the roofing supplier and another client to assure me all would go well.  She certainly kept her word and the work was done in a timely manner.  She came to my home several times and called throughout the day to make sure everything was running smoothly.  We needed to do some adjustment to the original price and we were able to come to a satisfactory agreement. 
My only concern was that I am still picking up nails and staples in my yard.  They did go around with a magnet and blew off the roof but
I am still picking up debris.
Amanda showed a great deal of integrity.  I would use this company again.
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"They did a beautiful job and my clients were pleased."

"JMS did a great job. The crew showed up on time and worked until the job was complete. The men were courteous and knowledgeable. I highly recommend them and would use them again."

The Grout Doctor of Roanoke, Lynchburg and Smith Mountain Lake is proud to be of service to our neighbors, friends, and community.\n\nWe are a locally owned franchise and operated by a USARMY veteran. In fact, we operate 2 large franchise territories across Central Virginia - including Richmond. We also have the support of the national Grout Doctor franchise network. We ONLY hire w-2 employees and they are highly skilled and trained on our processes. I am the owner of these businesses and am a Certified Corporate Trainer for the Grout Doctor Global Franchise Corporation - meaning I train many new franchisees. We are professionally insured and all employees are covered by Worker's Comp.\n\nOur business has consistently grown to be among the top franchises in our national network of Grout Doctors by focusing on customer satisfaction through integrity, honesty, and quality workmanship. We look forward to adding you to our list of satisfied customers. We do have a $250 JOB MINIMUM.