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"My technician was polite, knowledgeable, and seemed to have a real concern for my HVAC, very honest"

"HSP was fantastic and I highly recommend them. Cameron and DayDay were responsive, on-time, and well-priced. As they worked, they were efficient, thorough, and organized. They cleaned up and the work was very well done. They were also really kind to my kids. I will definitely be hiring them again."

Certified hvac technician who is fast and reliable.

Ready to work. Happy to serve the area, work hard and can climb. Fair pricing efficient, friendly. Doing tree removal, chipping, clearing, stump grinding. Reasonably priced, clear communication.

I pride myself and my crew to give the best service and treqt it as if it was ours

"They stepped up and took responsibility. We agreed with who will pay for parts/ labor. We have been using them for many years and will continue to use their services."

"I last used them a couple of months ago. I have a service contract with them. They come out twice a year."

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The guys that showed up were great, very friendly, and ready to answer any questions I had.  They did their work quickly and cleaned up afterwards.  They also got me an extra discount on the repairs.

There were no high pressure sales pitch or scare tactics used.    There was no bait and switch or 'limited time offers'  to push the sale along.

The front office person I dealt with could have made more of an effort.  The day of my repairs, I was called and told the Credit Card Machine was not working, so I would have to pay by check, or my appointment would have to be changed to another day.  I was then called back after several minutes and told that a post-dated check would be acceptable if funds were not currently available.  I understand that the Credit Card System was being changed over, but there should have been some thought put into this before calling anyone.

The B for responsiveness is for the front office, not the workers.

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"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

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This was a big deal purchase. We probably did not need the service, so it was not a good value. To my knowledge they did the service correctly. Our ducts were not dirty. My wife thought they were worse than they were.

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