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"My technician was polite, knowledgeable, and seemed to have a real concern for my HVAC, very honest"

"The work wa completed efficiently and well. Recommend!"

Certified hvac technician who is fast and reliable.

Ready to work. Happy to serve the area, work hard and can climb. Fair pricing efficient, friendly. Doing tree removal, chipping, clearing, stump grinding. Reasonably priced, clear communication.

I pride myself and my crew to give the best service and treqt it as if it was ours

"Service was good, they very on time, very friendly, and considerate. Their prices were pretty reasonable."

"I last used them a couple of months ago. I have a service contract with them. They come out twice a year."

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The guys that showed up were great, very friendly, and ready to answer any questions I had.  They did their work quickly and cleaned up afterwards.  They also got me an extra discount on the repairs.

There were no high pressure sales pitch or scare tactics used.    There was no bait and switch or 'limited time offers'  to push the sale along.

The front office person I dealt with could have made more of an effort.  The day of my repairs, I was called and told the Credit Card Machine was not working, so I would have to pay by check, or my appointment would have to be changed to another day.  I was then called back after several minutes and told that a post-dated check would be acceptable if funds were not currently available.  I understand that the Credit Card System was being changed over, but there should have been some thought put into this before calling anyone.

The B for responsiveness is for the front office, not the workers.

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"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

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This was a big deal purchase. We probably did not need the service, so it was not a good value. To my knowledge they did the service correctly. Our ducts were not dirty. My wife thought they were worse than they were.

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