Get matched with top above ground pool installation pros in Hurt, VA

"This project originally began only as painting the inside of the house. Ashley and Josh came in and found so many things that needed to be fixed that would impede the sell of the house. They always notified me of the issues as they came up, but they did not pressure me into hiring them to fix anything. I really appreciated that and it is one of the things that made me decide to hire them for the entire renovation once I decided to do it. Ashley also presented a detailed, itemized invoice with every project. If there was something she knew she already had at home, such as hardware for the doors or lighting, she made sure to ask if I wanted to use that first before purchasing anything. They are very generous with their time and materials. Ashley was also honest when it came to ideas I might have about different areas and if they were worth fixing monetarily. They did not just agree to do whatever I wanted, she told me if it would be in my best interest or not to fix or leave certain things. They are extremely trustworthy and efficient. I could not recommend them enough!"

"My pool deck was a sunken mess. American Concrete was able to make my pool deck completely level again. No more tripping hazards for my grand babies!! Would use them again in a heart beat."

"We hired Brian to finish our basement. Do NOT hire Brian for drywall or painting. Yes, his prices are good, but you get what you pay for. Do not expect a finished, quality job. We had him go over problem areas once and we did not see much improvement. At the end, you could see paint strokes everywhere, gaps in the drywall, tape lines, paint drips, wall paint on the ceiling and ceiling paint on the walls, uneven walls, paint on hardware and the floor, cracks, not all areas that needed caulking were caulked, areas that were not sanded enough, and long cracks/buckling going across the ceiling where it should have been staggered instead of square hung across a large area. He said the whole job would take 3-4 weeks and we did not believe this. It ended up taking 3 months. He rushed at the end and did not check over his work. He told us he was assuming we would add the final coat of paint... He did one coat of paint (mixed with primer) on new drywall. Every painter we asked afterwards said it is standard to do at least three coats on new drywall. One of primer and 2 coats of paint. At first, he said he stood by his work. My husband got him to admit he rushed at the end and there were many problem areas. He offered to come on his free time to try to repair and add another coat of paint, but we were not confident in his abilities. All painters who gave us quotes said it was the worst job they have seen. The company we ended up hiring said it was the most extensive repair job they had ever done. Do not listen to Brian's advice on obtaining a building permit and do not expect him to know everything that is required by code. Brian is skilled in some areas, but his attention to detail is very much lacking and he will cut corners."

"We used Aqua Pros to put in a new liner and resurface our pool steps. At first the customer service from the sales rep was great (when trying to get our business). The step resurfacing took place June 21st. I reached out about areas needing to be touched up and was told he would be back in touch. After 5 days I had to reach out again to follow up as I hadn't heard anything. Then June 27th the liner was put in and the second coat was done on the steps. There were still two areas we noticed the next day when it dried that looked like they scraped something across it. The service guys also poured the dirty sand water and liner pieces into my garden bed and left the junk there for us to clean up!! They also had said they would schedule the water hauling company to come back the following week to fill the pool the rest of the way up. I again reached out and I was told the service manager would reach out about the garden bed and steps. They also said they were trying to get the water company back out. After two more weeks we got someone else to fill up the pool with water bc at this point it had turned green bc it wasn't high enough to reach the filters. This caused us over a week of dealing with having to get the chemicals balanced right to get the pool water to normal levels and clarity. They tried to say the service guys were given "the thumbs up" on the steps even though we weren't home when they finished them. My husband saw them while they were working and gave a generic "it's looking good", so I guess they tried to use that as the all clear. He had then left to go back to work while they continued working on the steps. Several more emails, phone calls, and a stop at their Bedford location and now it is Aug 2nd and we have yet to be contacted by the service manager!! I guess once they received our $12K they figured they didn't have to provide us with the touchups or to make things right about the flower bed. We will never use them again!!"