Best pest control specialists near Hollins, VA

When pests show up, so do we.\n\nFor nearly a century, Terminix® has been one of America's most trusted names in pest control. Every day, our exterminators serve thousands of homes and businesses nationwide, combining national service with local knowledge to provide best-in-class, proactive pest management solutions. We stop problems before they start and respond quickly if issues arise, keeping your property protected.\n\nAnd for extra peace of mind, if pests come back, so do we — guaranteed.\n\nThe Terminix It Guarantee means that if pests come back, so do we, to re-treat at no additional cost. No excuses, just a commitment to care for your home like it's our own with protection you can trust.

We help homeowners create lawns they can be proud of through professional fertilization, weed control, aeration and overseeding, and other specialized lawn care treatments. As a local company, we understand the challenges that lawns in our region face and tailor our services to produce lasting results. Our focus is simple: healthier turf, fewer weeds, and outstanding customer service. We're dedicated to helping your property look its best year-round.

"Service representative was very knowledgeable about lawn, shrub, and pest control."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business. \n

"Called at the end of October and made and appt for Oct. 28th.  We were told that the price would be $200.00 but that they would offer us the coupon rate of $175.00 after asking if we had a coupon, which we didnt. We got a call from the office Friday the 28th stating that the technician scheduled to come out had to go to the hospital and could they reschedule. We told them sure, no problem.  They reschedule with a date of Nov 1st at 12:00 pm and my husband verified time as he works the afternoon shift. He called me with time and date to mark the calendar.  On Tuesday the 1st he called me around 1:00 at work and said they had not shown or called. I told him to call them and and see what was going on and that we would need to reschedule.  He called and we were then told that they had Wednesday, Nov 2nd on their sheet or our appt.. He told them that he had been told the 1st and that it was too late that day  anyway as he needed to get ready for work.  They were due out around 11:00 or 11:30 on Wednesday.  My husband called me again Wednesday when they were an hour or so late and I told him to call them again to see if they were on their way since he had to be at work by 3:00 and if they werent to just cancel and I would call someone else.  He called them and was told they would be there soon.  They did arrive and as far as their work, it was done timely and well and my husband said they were very professional and seemed to know what they were talking about.  When it came time to pay the bill he told my husband it would be $200.00. Since we usually pay in cash we always have the correct amount for payment before anyone arrives.  My husband told him that we were told $175.00. He asked if we had a coupon and my husband said not that he knew of and the tech stated that they sometimes give the coupon rate when booking the appt. so that would be fine.  We understand that things happen beyond our control and we had no problem with the first appt cancellation but with the other problems with times and dates of appts and trying to schedule around to make sure my husband could be at work on time, we felt that follow ups and/or phone calls to let us know when someone is running late would have been the proper thing to do.  I also feel that the coupon rate or any rate quoted to a client should have been noted somewhere on our paperwork so that there was no question as to the amount we were to pay."

"I have a contract with them so I have to use them again. It pays for itself eventually if you get good repair people. You don't control who they send."

When it comes to protecting homes, Terminix has satisfied more customers than any other insect and pest control company in the industry, with more than 15 million service visits annually.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.