"They were not able to repair skylight felt probably needed replacement"

"The installers were easy to work with and they did a great job. Our skylights look and work perfectly. This is very good company to deal with. They went out of their way to install the skylights that were of the best quality. The price was reasonable and working out the terms wasn't a problem."

"Commitment to customer satisfaction. Timely, dependable and knowledgeable service."

"They worked with me and my work schedule and our renovation project that was underway! They were great! Thanks"

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.

"Over the years Shenandoah Home Improvements has put a new roof on our house and they have also replaced all our windows. Everything has always been prompt and professional. Their prices were very fair. The workers worked hard and were polite and courteous. Everyone has been great to deal with. Since then my Mother and both sisters have hired Shenandoah for roof replacements and vinyl siding. I am glad that we went with them and would highly recommend them to anyone who is considering a roof replacement or replacing their windows."

"Chris came out to the property on or about the 22nd of March.  After that I never heard back from him.  So, I sent an email through his website on  4-11-12 advising I never heard back from him and asked whether or not he was interested in the work.   (see below) 

I received an email back stating "Sent last week. Let me know if you can't find in inbox or spam folder." 

I sent an email to him again and said I had not received anything, and also said I dont get much spam because I have a Cox account. He sent another email saying "Please give me a call when you can. I'll give the information over the phone. I was wondering why you did not respond to my email. Now I know. You never received them." 

I responded with another email asking for him to send me another copy via email. I advised him I have an illness and would need to see it on paper and not by phone because I would not remember things accurately.

After that I cannot tell you what happened. I can only show the succession of emails as follows. I did not see these until the 13th when I went online to check email again to see if the estimate was sent to me per my request. This is what I found.
 
email response 1; "Here"
email response 2; "Sorry about that last email. Please give me a call at 5403148539"
email response 3; "Mr. Buesing. Please call me when you can. 540-314-8539 Thank you,
email response 4; "Give me a call when you can. Christopher 540-314-8539"

Please note, I did try to call him and his voice mailbox was full. I sent him another email and told him it was full so I could not leave any information.

I received another email the next day. "Can you send me you phone number? I'll call you".

This didn't make any sense because my email shows he received my name and information through his website. It recorded it and it says " wrote: ">[email protected]> wrote:  a form has been submitted on April 11, 2012, via: http://aaahandymanservice.com/contact-us/ [my IP addess] 
Your default form> Your Name    Moke Buesing > Email    Phone    540-xxx-xxxx > Message    Chris, I have not heard back from you regarding a quote for the Grayson Ave home. Were you interested in the work? Thank You > powered by cformsII 

(I removed my personal information so the world does not have my phone number)

He was a nice guy but I don't have a clue why business has to happen like this above. Could he not have sent the estimate via old fashion USPS? As of 4-14-12 1430 hrs I have not heard from him. 

"

"affiant, clean and non disruptive, everything you want from a contractor."

"They responded quickly to my request for an estimate.  Our ideas on how to solve the problem did not mesh, and I went with someone else."

"OUTSTANDING Fixed what was needed in an old system Other contractors tried to convince my elderly mom to put in a $6000 system and he fixed the valve that was leaking... VERY HONEST, thoughtful, called before arriving so my mom wasn't surprised, polite and respectful to an older lady I would highly recommend his services to anyone"