Get matched with top skylight pros in Hardy, VA

"Courteous employees, work done on time and done well!"

"The installers were easy to work with and they did a great job. Our skylights look and work perfectly. This is very good company to deal with. They went out of their way to install the skylights that were of the best quality. The price was reasonable and working out the terms wasn't a problem."

"Excellent customer service and excellent product."

"Great job, fast and professional "

"Beware of Dollman construction, also doing business as Essential Improvements in the Roanoke, Virginia area and beyond is a company to avoid. They employed somewhat dirty practices in my opinion and while it may not be the fault of Dollman himself, the guy I was dealing with was Tracy White, design consultant. Ironically, he's no longer with the company. If my situation had contributed to that, Dollman made the right choice in getting rid of him. While I have copious notes as to what happened here, for the sake of the review, and my fingertips, I'll do my best to keep this brief. I was looking to get a workout building built (16x20), concrete flooring, walls, lights, etc. Tracy guesstimated they could do it for within 65k while several of the others I had gotten quotes from were north of 80k. His confidence gave me confidence and that was my biggest mistake. He wrote up a very quick design contract/commitment where I had to provide a 5k deposit and if they came in above 65k, I'd get my money back if I didn't want to proceed. I signed it, this was my second mistake. The agreement I signed didn't have enough parameters written in, just that they had to deliver a workout room / building conceptual design for a project within a 65k budget. A couple of months went by and I had met with Tracy White and Jimmy Dollman once to go over the initial design, after my signoff the quote would be provided. Jimmy was unaware that we had this agreement and the budget was 65k and it was never brought up in our face to face meeting. We just discussed the design, changes I would want and some recommendations he had for me. Price was never brought up but the quote would be coming. Some weeks later Tracy asked if he could stop by with the quote and I of course was fine with it. He came over empty handed, I invited him in and he told me it was going to be 92k. I asked him why, he said that it would have been 65k base cost with no profits if they were to do it for themselves. The 92k was because of the distance between them and myself. I told him it was odd because he had confidence they could do it for 65k. He nodded and then said that he didn't want to tell me over the phone, text or email and he felt I deserved a face-to-face meeting. I reminded him of the agreement, he said he had it but took a picture anyway and said he'd talk to Jimmy about returning my 5k. Within that same week Tracy reached out and told me that he spoke to Jimmy and was told that they can do the project within 65k but obviously some things would change. I told him not to bother and just refund my 5k. He responded with things along the lines of "you can't expect us to work for you for months for free" and "the 92k was because of all the things I wanted". That's simply not true. This left me feeling gutted because at this point I didn't want to use them anymore and what would this design look like? No walls, lights, ceiling or roof? I had some options, but I wasn't going to chase it too hard, however the route I decided to take was to email Jimmy Dollman directly, take accountability for the mistakes I feel I made, mention that I felt Tracy didn't communicate openly or honestly with me, him and/or his team. There was some lapse in communication beyond me and my control. I proposed that he refund $2500 to me because I didn't want anything for free, however I still wanted the agreement to be upheld with honesty and integrity. Dollman never replied to my email but in a separate email communication with Tracy asking where this magical 65k quote and design was, he told me that he spoke to Jimmy and understood I wanted $2500 and then to terminate our relationship. I told him I still wanted that if they were agreeable. He said they were and I'd get the check within 2 weeks After 2 weeks I didn't get the check, I called Dollman, I spoke to someone else there, gave her the background and forwarded the emails. It was at that point I was told that Tracy was no longer with the company. That's a small victory. I had to followup again after Labor day weekend 2024 and they finally sent out the check, it's deposited in my account and while I'm not happy, I'm content. Beware of these dirty practices and keep your head on a swivel. Go with a company that doesn't require a design agreement. Get a detailed quote without that and go from there."

"Glen put my roof on in 2017, the best quality and price. He removed 2 old roofs before installing new, & made sure no stray nails were on ground, taking great pride in his work. Years later, I had him give an estimate on my screened in porch this morning. Impeccable reputation, follows up with his customer long after the sale, he is the first name in my little 'homeowner black book' of reputable contractors I always depend on."

"Hired All-In-One to put on a roof a roof on the back side of my hour in October, 2015. The roof had been replaced in 2010, but it has started leaking on the back side of the house. The company who had put the roof on in 2010, had went out of business. The work done by All-In-One in October, 2015 was great. Problem solved. The project manager was fantastic and very responsive. Fast forward to March 2022 and a little background on my house. I have a log cabin. It is all wood, including the roof and support beam that runs the whole crest of the roof can be seen from the inside of the house. It has cathedral ceilings and does not have an attic. The first part of March, a leak started over my stairs leading up to the second level of the house. I set a date for the AIO project manager to come out and take a look at the problem. The date came and went with the manager apologizing for not being available. Set a second date. The next date the manager showed up and looked at the problem. I asked if the previous project manager still worked for the company. I was told no. An inspection continued and the new project manager told me this company had worked on log cabins in the past without any trouble. The estimate was provided and I agreed to the work to be done, but wanted a list of materials. I was told I would be given it when the crew arrived to begin work. A couple days before the work was to begin, a delivery of the materials came. It included a ridge vent. This type of hour CANNOT have a ridge vent because cutting into the peak of the roof would be cutting into the support beam. I called to protest the vent being installed. Also, it seemed to me like an awful lot of shingles and nails for this project. The work began with another layer of particle board to provide additional protection on the roof and no vent. The roof was installed. I anticipated no problems and was told everything looked great. I had to have 2 hip replacements this year, so climbing on top of the house at that time was almost impossible and I had to take their word for the great work. To make a long story short, the work was terrible. There was never a problem with leaking around my chimney and sky lights, but after this roof was installed, I had rivers of water in an ALL WOOD HOUSE. Water and wood do not go together. I called MANY times about the leaking problems and was told the problem had to be with the chimney. A friend of mine who is 88 years old and had put on roofs for many years came over to evaluate the problem. He crawled on top of my very steep roof and saw the problem immediately. He said when the new particle board was put on, it made little room for flashing. So, AIO tried to use aluminum in hopes of diverting any water without putting the flashing flush against the cement of the chimney. They put the aluminum one the decorative stone. Also, we wrapped the chimney with a tarp to PROVE water was not coming in through the chimney. After MANY calls and LOTS of caulk, it still leaked. I knew it would never be fixed by this company, so this year I found a company that had 40 years of experience and came out to evaluated the problem and told me the same thing my friend told me. They should have cut some of the decorative stone to get a flush bond to the cement. I have had multiple hard rains after the fix and not ONE leak. I had a five year warranty with this company, which if you read the fine print of the contract, means nothing. Also, the extra material for this job, including the ridge vent, were loaded up and taken away. I have to wonder if the vent and extra material were taken to another job and the residents were charged. I WILL NEVER HIRE THIS COMPANY AGAIN."

"This is for sure the most horrible company I have ever dealt with. They lie about their shipment dates and the quality of their installation is awful. I ordered 2 doors for 10,000 dollars on May 24, 2022. After promising date after date they finally came September 27, 2022. The installation of the doors was a nightmare. We had 3 guys: one guy had no idea what he was doing, the second guy knew not much more, and the guy in charge did not know much more than the second guy. They put on a new front and back door. The handles on the door are crooked as a snake. Also after the salesman plainly told me they would put the storm doors back on, the contractor told me he would do neither. They said they didn't have time. One more thing, none of the guys knew how to put the key locks in the doors. They tried telling me they were the wrong ones and would not fit. My brother in law came over later in the evening and figured the locks out in 5 minutes. These are 3 rookie contractors trying to put in 5,000 a piece doors. If you don't mind spending thousands of dollars for horrible customer service and crappy installation, then this is the place for you. As for me, I will never do business with this pitiful company again. One last thing I wanted to mention is beware of the salesman Brad Juchatz . He is nothing but a complete LIAR ."

"We needed a substantial remodel on our SML house. Bob Riddick Home Services (BRHS) has done work on our roof since before we purchased that house; including some minor repairs and a softwash to enable a few more years on the roof before we bite the bullet and go for a new roof. When we decided to begin the remodel, we simply choose BRHS. We didn't bother with multiple quotes because BRHS's reputation was solid gold. It still is. Our Project Manager, Tripp Parker was not only knowledgeable, professional, and punctual, but he has great patience when working with a sometimes difficult customer (me). He was invaluable! I was given a lot of leeway concerning products and materials that I wanted to use and as such, often made decisions that involved plan changes. For example, I moved a wall and wanted a Barn Door that was more than 120-inches. I couldn't find anything that I liked, so Tripp had one "built" for me. I love it! Tripp's Number One, Shawn Jolliff was experienced, professional, creative, and unflappable! Doors, floors, and windows sometimes don't play well together, but Shawn would finesse them and make them work together. Phase 2 is going to begin this year and we will certainly use Bob Riddick Home Services again."