Get matched with top ceramic tile pros in Fort Chiswell, VA

"Once I sent her all the measurements, it took her a little while to get the options back to me.  Overall, they're good designs.  However, they're very simplistic and give general ideas for space planning.  I was hoping to have a better idea for sizes of furniture for the space and some variations on staging.  
Jill was very responsive when I did have a question.  I'm not sure how helpful it is to have a virtual design done.  If we lived in similar cities, I'd probably use her again for help with additional designs.
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"Very Professional Job, crew is prep all the areas for clean and encapsulate mold at my basement, repair drywall and paint using very good products, I recommended, the owners is  certified for work  hazmat materials.
Very thrust people, family company.
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"They were on time and did a pretty good job. They also didn't waste a lot of time during preparation. The other end of that result is a couple paint spots reman on the floor. Everything else was very high quality."

"That had very good communication and did outstanding work! I have already planned to use them again in the future."

"Good price for diagnosis visit.
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"They came and gave an estimate, coordinated with me and the insurance company, performed services above expectation. Everyone was very polite and professional. I'm going to use them again soon.
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"Steve was very punctual, showing up early every day. The work didn't exceed the estimate, and he was very good about explaining any needed changes as they came up. His knowledge of construction standards was very helpful and one of the main reasons we chose Townside. The projects listed were not done in a single contract, but over three seperate visits. The fit and finish of all of the projects are second to none. We will definitely use Townside in the future.
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We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"This is a small local business, they installed the flooring in our home. They listen to what you want and try to figure out the best way to do it. If there is a minor problem they will go the next day with four people and fix the problem for you. Our older dog was having trouble slipping on the stairs and they have options for that and installed it very quick. It was great. I highly recommend them to anyone that is considering doing floors. I am on the board of directors for local children's museum and they have helped us with flooring and given us an excellent price because we are non profit."

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I interviewed 5 contractors before selecting Jim Hicks and his group.  Jim came across as honest and forthright, I did not get a sales pitch.  He listened to what I wanted and came back with a fair quote.  It wasn't the least expensive, and it wasn't the highest.  He took the time to meet with us twice before we could decide. 

After selecting him, he set us up with his general contractor, Justin.  I felt comfortable working with Justin from the very start.  He made himself accessible to me at all times, by phone, text or email.  He constantly kept me in the loop on what was happening when, which team would be working, and worked harm to make sure we were inconvenienced as little as possible.  He took time to explain what was being done, in what order, and why.  His teams; the engineer, brick workers, framers, and drywall installers were all very professional.  They all worked together, and showed respect for each other, Justin, and our home.  One structural issue came up, and Justin halted work immediately until it could be addressed and resolved. We have a steel home, so attaching the roof presented some challenges.  He continually worked hard to make sure I was getting what I wanted and worked with me on designing and deciding on details as they came up.  Justin paid very close attention to details so that the finished project was correct, many of which I wouldn't have thought of, or known enough to ask.

The project from start to finish took from April to October, came within a couple thousand of the original quote (because of some added features) and I am thrilled with the results.  In order to save money, we requested to do the finishing work ourselves; trim work, tiling, door frames, painting, etc..  They were very flexible, working with our requests, and did everything they could to make our work easy and offered helpful suggestions along the way. 

The room is beautiful, exactly what I wanted.  It works seamlessly with the rest of the home, and doesn't look like an addition.  We will definitely use them again if another project comes up.

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