Get matched with top patio cover pros in Floyd, VA

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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"I already have recommended them. Up to now the experience has been positive and I do not expect that to change. It is now complete and inspected and I am VERY pleased. There was a glitch in the inspection due to the grading of my lot and they handled the issue very professionally. No extra cost on my end. Thank you for the recommendation service you do. I will definitely use ServicePro again!!"

"Mr. Turner comes when called, he is very careful in diagnosing what needs to be done, explaining, and showing what he will do and when it will be completed. His work is beautifully done."

"He did great. On time."

"Shawn promise to demolition- remove and replace damage woods, after searching for any possible problems"

We invite you to experience a tradition of customer satisfaction that will exceed your greatest expectations. Our professionalism and quality workmanship will accurately reflect your taste and lifestyle. From start to finish we work with you until the job is done. We thrive to take care of all of our clients unique needs. We are ethical, honest and easy to communicate with. We also demand punctuality and a professional attitude as well as appearance throughout the course of all projects. In case you were wondering we have approximately 20 + years of experience related to every aspect of home construction and improvement. From the foundation up to the roof and everything in between, we are capable of doing it all. In the rare case that we come across unfamiliar territory we can recommend which direction u may need to go to move forward.Call Emmons Contracting today, you will be pleased you did.