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If you want your carpet to last as long as possible, then yes, you need to install carpet padding. Carpet padding creates a layer of protection between the back of your carpet and the floor beneath it, which decreases friction and reduces wear and tear. Aside from that, carpet padding also helps absorb noise and makes your carpet feel more comfortable underfoot.

If the installer is unwilling to fix the problems and you’re not interested in seeking remediation, you could hide a visually unpleasant floor. This will only work if the floor is structurally sound and the only issue you have is the way it looks. The easiest way to do this is to use large area rugs. You can also paint the floor, although that’s a labor-intensive job if you want to go the DIY route.

Carpeting lasts between 10 and 15 years in most cases, but keep an eye out for common signs that it's time to replace it. Persistent smells despite deep cleaning, faded color, worn-down carpet padding, and general wear and tear are signs that it's time to tear it up. If you are experiencing allergy issues indoors, this could also be a sign that new flooring is the key to a fresher home.

You can expect your carpet protection to last about six months to two years. It will last longer in low-traffic areas (compared to busy areas, where your carpet experiences more wear and tear). Once the protector wears off, you’ll need to call your carpet contractor to reapply the stain protection treatment and revive your carpet.