"⭐⭐⭐⭐⭐ We cannot say enough wonderful things about Universal Siding and Windows! From start to finish, our experience was absolutely outstanding. They replaced all of the vinyl siding and windows on our home, and the transformation is unbelievable. The entire team was professional, dependable, hardworking, and paid close attention to every detail. The quality of their craftsmanship truly shows — they treated our home like it was their own and went above and beyond to make sure everything was done right. Not only does our home look beautiful, but we can already tell the difference in the comfort and quality of the new windows and siding. It’s refreshing to work with a company that still takes pride in their work, communicates well, and delivers exactly what they promise. We are beyond happy with the results and would highly recommend Universal Siding and Windows to anyone looking to improve their home. Thank you for giving our home a fresh new look and for such a wonderful experiene"

"These guys are the best. They were prompt, professional, and did a very fine job. Highly recommend."

"Everything was done very well; removal of old sunroom materials, installation of new wall and roof over additional roof area. All wood work was very well done, installation of new glass and new structural roof! All done well. Exception was the new roof! Here the interfacing of new roof with existing roof was not done well. All the construction was completed at end - literally in last week of 2015; all seemed well for first winter of 2016, then in spring of 2016 the roof began leaking at or near the interface of new with the existing roof. I called Mr. Bart Scesney, the Senior Design Consultant , overseeing the project and reported the leak. He promised a fix. Then through the summer of 2016 the leak seemed to resolve itself but with return of winter the roof leaked through the winter of 2016 -2017. I called Mr. Scesney again and again received a promise of a repair; nothing happened. Again in winter of 2017-2018 leaks occurred, again I called with the same null response. Finally in the fall of 2018 I sent an email to Mr. Scesney with a copy to the President of TRS, Mr. Joe Henley. Again a promise of a repair but no response. Thus, this complaint to Angie's list and the same to the Better Business Bureau. Next will be a formal legal proceeding to sue the company for the cost of an urgent repair. Really hate to take this action because all other aspects of the work was so well done. But I must stop the leak; I have a cathedral ceiling and as a result a leak comes directly into my home."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

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