"The guys did a great job in cleaning my oil furnace chimney. I would definitely hire them in the future."

"I was aware that my old heat pump was on its last legs. Installed in 2000 I was told to expect it to last about 10-12 years. The air handler/furnace dated back to the year the house was built, 1983. I had a problem with the heat pump running out of freon back in March of this year. At that time the Bakers tech warned that the unit was very likely to go soon. He charged me $300 for replacing the freon and said if the heat pump failed within six months, Bakers would apply the money toward a replacement. Sure enough it failed a few months later. The way the air handler was configured, the hot water heater had to be removed to replace the furnace. This unit was very old as well and Bakers was able to replace it with a new one with no charge for labor as the furnace replacement required the hot water heater to be removed anyway. They also gave me a 10% discount on the cost of the water heater and applied the $300 credit as promised. The crew arrived promptly as scheduled, worked quickly, and cleaned up very thoroughly upon completing the work.
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"Ken did a great job repairing our gas logs. My only issue was that he can be difficult to contact as his voicemail mailbox is always full so I had to text him."

"Very efficient and professional quick cleanup."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

Brick Solutions Inc. is a fully insured company with the resources available to meet all your masonry needs. Full scope of masonry industry, big job or small, new work or repair.

F. Stone Design Company LLC is a repairs & restoration construction company that proudly serves the Washington DC metro area. We consist of a 5-member crew of contractors around Virginia, Maryland, & DC. We focus mostly on exterior construction such as: pavers, chimneys, patios. We have over 20 years of experience in the field and customer satisfaction is our priority. All of our work is guaranteed.

"The initial meeting went fine, the man who came out seemed very knowledgeable.  Once they began the work, they finished in a timely manner, although I did notice they hit concrete in one of the locations they were trying to dig.  When I came home after they were done (I had left the final check with my daughter to take care of - mistake), I noticed the 'repairs' to the bricks were extremely sloppy:  completely different color mortar, etc.  There was a lot going on at the moment so I did not contact them right away, and then I procrastinated further since some time had already gone by and this was cosmetic, but when I finally did contact them, I was told their brick person had been fired and they would fix the problem, and he would call back the next day.  He did not call, so I sent pictures a few days later and my husband called a month or two later, but they never contacted us.  Later I found out that they had not submitted the final inspection report to the county by the deadline so things could be properly closed out, but since I did have a copy, I was able to send that in.  By the way, the 'inspection' was based on a review of the 'drive logs.'  Now I have had additional cracks/sticking doors inside and I think there may be a new crack outside (I have not compared yet with my pictures taken earlier to verify it is new.)  I have not yet contacted them about this problem to see if they will respond.
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"Fixed the fan mechanism in my fireplace and improved the flame."

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Initially, he seemed like he was very very knowledgeable, very friendly and gave us thoughts that he knew what he was doing. They arrived on time. They're very good. The crew was pretty quick and efficient. One problem I had was they didn't come with enough materials. They had to reschedule for a completion of some. There were some minor issues that we ran into. They were supposed to paint the chimney cap and never actually did that. It's not a big deal but the other thing was the warranty and we kind of had a fight with them for the warranty to actually be processed. The warranty was the big thing and it was a lifetime warranty and I guess there were personal things that came up. It was just basically what I've learned late, but it took us probably eight months to get the warranty to be processed. That was my biggest concern, but the warranty company ensures me that everything is good even though the paperwork has the wrong number on there and I am assuming that's because they had the wrong number initially which is why they didn't have enough material.

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