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Hampton Roads Water Services

Water Heater Installation and Replacement, Water Heater Repair or Service, Tankless Water Heater Installation,

About us

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer need. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

Se habla espanol
25 years of experience

Services we offer

Hot Water Heaters, Water Filtration, Water Testing

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%

Filter reviews by service

Showing 1-20 of 20 reviews
Kevin F.
Jun 2025
5.0
Water Heater Repair or Service
I called, he gave the quote, got hired and completed the job on the same day. Very satisfied.

Brian N.
Jun 2025
5.0
Water Heater Repair or Service
Yes, I recommend this pro
Great, transparent, and fast

Sher B.
May 2025
5.0
$6,700
I’m extremely impressed with the tankless water heater installation service I received from Hampton Roads Water Services. Communication with Jason was excellent throughout the process, which was especially important since I was coordinating everything while out of state. The project was completed quickly and efficiently, and the work area was left clean and tidy—no mess at all. Jason was honest and professional, taking the time to explain the pros and cons of the water heater options without pushing his own opinions. He made me feel confident and comfortable with my final decision. Overall, the experience was smooth and stress-free. I highly recommend!

Wayne T.
Apr 2025
5.0
Google Review
Great place very professional from the people that set the appt all the way to installation great company.

Kristin S.
Apr 2025
5.0
Google Review
Didn't know what I was bathing and brushing my teeth with until this company saved me I no longer drink bottled water I can drink water right fromy kitchen sink awesome company.

Karen W.
Apr 2025
5.0
Google Review
Earl was awesome,very professional and was very knowledgeable answered all my questions

James C.
Apr 2025
5.0
Google Review
Just Had my WaterHeater changed out by Jason Cornett and he did a fantastic job, this was no easy change out, he was very professional, not much trouble to get it done. Very pleased with his work performance. Thank You very much for your service ( this was a long time coming, that water heater was over 20 years old )

Tim K.
Apr 2025
5.0
Google Review
Nate C was great! He informed us, did the free water test and really opened our eyes to what is on our chesapeke tap water 🤦‍♂️

Jsmes C.
Mar 2025
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
This wasn’t going to be an easy change out. I was going through my home warranty and the plumbing company they were using had to much work involved and their prices were way too high. So I found HRWS here and talked to Jason and he sounded like he knew what he was doing, I didn’t get any extra work and prices so I decided to go with them. The change out was quick and Jason was very professional, knew what he doing, got the job done . The work was done in a very good workman like manner. Definitely going to use their service again.

Joe C.
Mar 2025
5.0
Jason is a true professional. Work came out great, no hidden fees, and he was very careful to not damage anything. Highly recommend

Cindy L.
Jan 2025
1.0
$14,000
It has been a nightmare. Me and my husband are on SSI. we needed a water filtration. So we call and Tim came out to test the soil. Then Matt came out to give us a price of 14,000.00 The system has not worked since the day it was installed. They saw dummy written on our foreheads. So needless to say I have been calling the company and Matt is ignoring me of course and nobody knows how to get me out of this contract. It is a lemon. Any suggestions?

Courtney J.
Jan 2024
5.0
Yes, I recommend this pro
Jason explains things so well and helped us to understand step by step during the process. We had an another mall project with a small leaky washing machine, we mentioned it free of charge. Heâ s outstanding! Courtney Jackson

Chris Z.
Mar 2022
5.0
Yes, I recommend this pro
$1,600
I love my system! Highly recommend

Larry B.
Feb 2022
5.0
Yes, I recommend this pro
$110
The tech went right to work and made sure there were no leaks.

Darren B.
Nov 2021
5.0
Yes, I recommend this pro
$8,900
a fantastic product that I never would have imagined I needed. Jason was phenomenal at working with our needs and being available when we needed him. the salesman did a great job with demonstrating the product. will definitely recommend to others

Grady S.
Nov 2021
5.0
Yes, I recommend this pro
$7,985
Jason was great. I already knew about rain soft and wanted another system. I tried others, and they were horrible.

Lil C.
Sep 2021
5.0
Yes, I recommend this pro
$4,325
If Hampton Roads Water Service is in your area, and you need that type of service, use them. Fantastic to deal with.

Lil C.
Sep 2021
5.0
Yes, I recommend this pro
$4,325
Jason came to my hoise and tested my water. We decided together what i needed. My water was very hard, but not that much iron or anything else to be concerned about. He spent a lot of time with me and explained what they offered. Today another Jason came and installed what i ordered which is a soft water system and a water filter in the kitchen for drinking water. Great job and super water. Both Jason's are fine gentlemen who know their jobs well.

MARK M.
Jun 2021
5.0
Yes, I recommend this pro
$199,900
Water Softener works Great. My hardness dropped from a 15 to a 2. I am leaving a 5 star review, but would of been nice to get some education on how to use the softener and what the numbers mean on the unit that are flashing. It would also be nice for someone to reach out a day or two after install, to make sure all is well. Having been in management for 35 years and owning 3 businesses, I found that satisfaction rate skyrocketed. overall I would recommend this company, just make sure your educated on what your getting and what is does and how it works and what numbers mean.
Response from Hampton Roads Water Services
"We talked several times over the following few days. I give my cell to each and every customer and am always available. He has a specific question that took a couple days to get an answer from the manufacturer. Sorry for the couple days delay in that question. As far as education, we did explain how to use it, left brochures and instruction Manuel, as well give you the 800 number to the manufacturer and organized a call with the engineer. Overall all the sources is information overload considering the unit works as it should. We appreciate the business and are always here for any further questions. Thats the benefit with us, we are all..."

Mike M.
Feb 2021
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
Jason did an excellent job!

Licensing

Licensed*

Trade License Number

2710077555

Trade License Locale

VA

Trade License Expiration

02/28/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Hampton Roads Water Services is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 8:00 PM Tuesday: 9:00 AM - 8:00 PM Wednesday: 9:00 AM - 8:00 PM Thursday: 9:00 AM - 8:00 PM Friday: 9:00 AM - 8:00 PM Saturday: 9:00 AM - 8:00 PM Sunday: Closed
Hampton Roads Water Services accepts the following forms of payment: CreditCard
Yes, Hampton Roads Water Services offers free project estimates.
No, Hampton Roads Water Services does not offer eco-friendly accreditations.
No, Hampton Roads Water Services does not offer a senior discount.
No, Hampton Roads Water Services does not offer emergency services.
Yes, Hampton Roads Water Services offers warranties.