Get matched with top door pros in Capron, VA

"Job was completed well but they did not test door bell and the wire was trapped. Now i have no door bell. The door is beautiful though."

"They were not able to fill our door space, and wanted us to make too many compromises"

"Did an exceptional job on fixing my door frame's"

"I have mixed feelings about this job. The company was extremely patient with the scheduling changes I needed to make because of health issues. However, mode of communication was an issue. Kept calling a cellphone, not in regular use, instead of the landline or the preferred e-mail. Installation was timely, as we had the ice storm soon after, it was also a one-man job and I was amazed at the job he did. He was very professional always measuring twice and sometimes more than that before cutting anything, as despite all the measurements done, the inside core of the door frame needed to be trimmed for the unit to fit. Not sure if that is why once it warmed up, first one-side and now the other side, is not a tight as when originally installed. The also is now an issue with the interior frame, the mitered seam at the top of the door has separated. Another issue was this door was supposed to share a key with the front door as both were Schlage locks and can be rekeyed. A copy of the key was provided prior to the job. This did not happen, nor did the copy come back the day of the install, had to wait for it to be mailed to me. The company tried to rectify both problems, the loosening and they key issue, but not happy with their solutions, as one requires me to complete the job, the other is aesthetic... lack of symmetry, no longer smooth frames on both sides . I like the product's overall appearance, and would repeat the business to ensure uniformity, but given the price, I did expected better. Also would not advise using Mosaic, their finance group. I have issues with a company that mails their statement 4-days after the payment is due, even if 12-months same as cash."

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"When American Jewel installed the door I gave them A grades as I thought they did an excellent job.  But after using the door for a few weeks I noticed the dead bolt didn't close completely, but only about 2/3, and also noticed the screen door was no longer aligned properly, so although it closed and looked right, the door was slightly off and it would no longer lock.  I called American Jewel and they scheduled the installer to return and make the minor corrections.  The installer did not show up.  When I called American Jewel again, they did not return my calls. I complained to Angie's List, and via their complaint resolution process American Jewel contacted me.  They were very apologetic and attributed it to a mix up, accepted responsibility and sent the installer to my home to make the minor corrections.  I would use American Jewel again, despite this hiccup, as my wife and I like the door they installed, feel we received excellent value, and ultimately American Jewel followed through on the minor problems I described and corrected them all."

"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."

"Fixed 2 interior doors and a porch railing. Was on time and courteous and did a great job."

"They are really good windows and the cost was great as i have priced them elsewhere. The rep was pleasant and know his product. I have enjoyed the fact that there is no air leaks and that they are easy to change and clean. They gave me a new storm door at no cost also."

"They came out and fixed my problem.  Their price was fair.  The garage door has not broken since.  He called two to three times to say that he was running late.  It was 8 o’clock when he got here and there was no additional charge.  I had the door fixed so that I can have the car parked in that garage.  I would rate them B because he was so late.  The quality of work he did is good.  It did not need any rework.  When I called I was answered by a human being immediately.  Their response to my call was good, but he turned up late.  He was professional.  I was satisfied with what he did though he was late.  He was professional and he checked the other garage door to make sure everything was working fine."