Get matched with top ceramic tile pros in West Jordan, UT

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"Please rate this company 1/2 star in all categories. They were supposed to have our shower and tile job done in 3 weeks, instead it took over 3 months. We had to have them redo some sections because the work wasn t done properly. When we started using our shower after a new shower pan and tile job from this contractor, we now have a major water leak and the whole shower has to be torn out and replaced and water damage through the floor and down into our kitchen ceiling repaired."

"Great!"

"Stay away if you need any tiling done with your project. We used MGPro Homes for a bathroom remodel. The overall work was fair (drywall, painting), but the tile work was awful. I had to request they replace some poorly laid shower wall and bathroom floor tile. Then after they **finished** the job and I realized there was more really bad tile work that needed to be fixed. Alex refused to fix it (you should not have a **pot hole** in your tile work). To be fair, I had not paid him the full amount and he let me keep what I owed him, which I had to use to pay another tiler to fix the bad work (which was not easy!) In reality the entire floor should have been replaced but I did not want to rip out the vanity and plumbing to do this. Before laying the bathroom floor I let Alex know I was concerned about making sure the marble flooring was not scratched up which he assured me would not happen. But in the end, the marble was very scratched up and no longer looked polished. You can see the difference in the area that was replaced. You could say, well, his guys just are not great with a tile mosaic, but the shower wall tile was a 6in x18in tile and it was also put in wonky. In addition, he put in the wrong color schluter (I asked for white and got SILVER) on the shower wall edges (and he said it could not be fixed) and then used schluter as the flooring threshold! I was shocked. (We had not yet spoken about the threshold and did not think there was a need to because there was more time before they would do the floor, but surprise, they work super fast and sloppy and slapped a whole bunch of tile work in in one day!). I consistently asked him to call or text if he had questions for me and this rarely happened. He just does what he wants. And finally, he never did install the shower fixture correctly. The shower head would not stop dripping. Alex kept saying the parts were defective, even after getting replacement parts. I finally had my husband flush the lines and reinstall everything and it works perfectly. So what am I saying here? DO NOT USE THIS COMPANY"

"Alex was an amazing installer and has a keen eye for detail. He arrived on time, communicated well, was polite and did an amazing job. He is a perfectionist (which I loved!!!) and took the time to do the job right and not just quickly. He takes pride in his work. He noticed imperfections in my subfloor and used a concrete leveler to fix low spots and a sander to hit the high spots before installing because he knows that can affect the way the floors wear over time. He even noticed a squeak in my floor and fixed that too. Floors are gorgeous! Thresholds look great! Alex arrived early each morning, worked hard everyday, gave me an update before he left everyday and tidied up. Seriously, a dream contractor! We haven't reinstalled baseboards yet, but these are my beautiful floors."

"Originally hired them back in July and my project barely got finished at the end of October. It was supposed to be for a basement walkout and a concrete pad install in my backyard. They consistently kept telling me inaccurate information. Did not have a timeframe for when the projects were going to be finished. My walkout sat for 3 weeks because they claimed they?re waiting on the city to inspect it and everything was done on their part. When the city came to inspect what they dug up it failed because they didn?t have what the city needed. I backed out of my basement walkout because this contractor does not have the proper knowledge or resources to figure out what the city needs. They consistently gave me inaccurate information. I knew it was a red flag when they showed up 4 hours late to my original consultation. I regret hiring them and I suggest looking into other options if you live in west valley and want to hire these people. They?re unaware of what the city requires. "

"I’ve worked with this company multiple times on new flooring! The communication alone is top notch. Same with products the offer! Highly recommend"

"Mick at Signature Marble & Granite was marvelous. He was always available for any question, no matter how trivial. Mick always made us feel like we were important to the company and his priorities in customer service allowed us to trust him with no disappointments. This company was always on time and never left us waiting. When the work was being done, the professionals were up against a huge obstacle trying to work granite countertops around new cabinets that were crooked and installed with no regard by another company unaffiliated to Signature. Signature Marble & Granite managed to get it to work which was a miracle in itself. This company is simply magic. I would recommend Signature Marble & Granite to anyone in a heartbeat. From the best customer service I have ever experienced to product quality and genius workmanship, I can attest to the fact that this company has no flaws."

"Oscar did a fabulous job on our carpets! He is efficient and thorough"