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"Jessica Taylor from ADT delivered outstanding service. My alarm system is reliable, and the home automation means my house feels alive even when I’m away. I can even set the coffee maker to start in the morning—security and convenience in one package."

"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"Biggest thing we love about this alarm package is that there are flexible options and complex options available. We are simple people so we don’t need anything fancy but its nice knowing we can upgrade if our needs ever change. They’ve been terrific to work with and get this job done for us."

"I bought my grandmother's home that was built in the 60's with absolutely no living room lighting. Needless to say Cole came over to give me a bid and was absolutely reasonable with it. Adding 6 lights and switches to my living room and a dining room light (the previous light was off center). After he finished installing my living room lights he addressed a concern of mine in my electrical panel which was that my dryer and AC wires were double tapped, causing them to overload the breaker anytime I ran both at the same time. Cole took care of me without any complaint. He is very respectful, knowledgeable, and cleans up after himself with taking proper precautions by covering my floors before beginning work. I will have him do ANY of my electrical work (again being an older home I need some more updating) at my house or I will recommend him to anyone that needs it."

"The underground wiring to our HOA Street lights was shorted out and kept tripping the breaker. We had another electrician check the wiring and could never find the problem. Mitch and his electrician helper found the problem within an hour and proceeded to correct it. Due to the age of the system and failure of installers to follow the electrical code some direct burial cable was shorted out. At first it looked like they would need to dig a new trench, install conduit and new wiring to street light poles estimated extra cost of $1500 over the two afternoon charge to that point. As they were preparing to leave for the day Mitch said, "I want to re-check this one line again". He carefully rechecked it and by cutting one of the light poles was able to find the short and make the system work. This extra care saved our HOA the $1500 extra trenching, conduit and new wire charge! Everything now works and has successfully worked for two nights, proving the fix is secure! I strongly recommend Mitch Clark Electrical Services to anyone needing any kind of electrical service. Came the same day I called for service. An electrician that really cares and is willing to go the extra mile to help keep the repair costs down!! Dave Despain, in Roy, Utah"

"Assurance Systems were very professional and knowable since minute one. They came first to check on the house, find the best install options and give us a quote. Once hired communication was perfect, showed up on time and performed a very clean, professional install of security cameras wiring. Sam and the guy helping him were very respectful and professional all the time, and finished up in less time than expected. Wiring is very clean and the system works great. Highly recommended!!!!"

"TLDR: We have Pure Protection cameras in my HOA community, they are not working, and as a board member I am unable to get the needed access to identify and request maintenance services let alone address several security instances in the last 2 months since I started trying to get access. Our residents do not feel safe, and I certainly do not feel reassured that our security is in good hands. Pure protection systems installed security cameras in our HOA community previously. I am a new board member as of summer 2023. I reached out in response to complaints that the cameras werenâ t working after an application update, the footage is foggy, and the cameras arenâ t placed where license plates can be viewed. My intent was to first get access and rule out any potential user errors before documenting our issues. I attempted to call 8/11/2023, and didnâ t get a connected until TJ Casterline returned from vacation 8/15/2023. When I spoke with him I described the situation on a phone call with Casterline, 8/11/2023, and let him know I would like to get access first and go from there before requesting additional services. I was directed to install the application (which I did on my desktop and android) and was told I would be given the credentials needed to access the feed. I did not receive these credentials and called him back the next day. I was told he would send the credentials â againâ and the call was ended. I never received the needed credentials and have not been able to get connected with him since. I've called him several times for two months, in response to active security concerns in our community, and have left multiple voicemails outlining the reason for my calls. I have been told by previous board members that it is not uncommon to have difficulty getting a timely response. I find this disturbing for a security measure. In desperation after another incident, I attempted to call every possible extension on their switchboard. I got in touch with a monitoring company that is third party and they couldnâ t help me. After another try I was able to get in contact with a Pure Protection Customer Service agent, Matt, 8/24/2023. I was told the account holder; our president would need to authorize access for the rest of the Board. Which she did in an email to him, 8/25/2023, and I never heard back. I reached out again to the rep 9/1/2023 and got no response. After yet another security incident, 9/26/2023, I attempted to call and leave a message for TJ Casterline yet again and emailed their public contact email 9/27/2023 requesting a response by end of day 9/28/2023 and still have not heard back. Entrusting our community's safety and security to a company is significant. I'm extremely disappointed in this customer service as it demonstrates a disrespect of this trust."

"Travis was super helpful going over an above to meet our needs. Great to work with and will use him again for future projects."

"Hunter and Cape arrived on time, were friendly, professional and explained things so we could understand the probleml. Identified and fixed the problem within an hour."