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"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"Went well. Will know more later"

"In the past we’ve avoided getting into agreements or contracts with our home security providers but felt comfortable and confident doing so with Safe Streets. Their monitoring and surveillance centers are nationwide and open 24 hours. They made the process really easy and informed us of all the benefits by being under monitoring agreement. Told both of our neighbors about our experience and they plan to sign up too."

"Loon Electrical was incredibly reliable and prompt. The electrician arrived right on time, worked efficiently, and explained everything clearly and honestly. He fixed and installed new outlets in my front yard and was very accommodating with my schedule. The quality of the work was excellent, and the pricing was more than fair. I would highly recommend Loon Electrical to anyone in need of trustworthy service."

"They showed up on time, did great work and were a competitive bid. I liked their solution to the problem with using conduit down low on the outside of the house versus going up into the attic and then coming down the side of the house. I would definitely hire them again if I need more work done."

"Yes! I got a. Great experience . With this company"

"Taylor Edwards, the owner gave me a reasonable bid for a deck remodel at a 4-plex. 2 day job. All the tenants needed to clear their stuff off or below the decks. I checked in with him week before and he said they were on schedule. 2 days before the job start he texted and said he got a bigger job and they were canceling. If you hire this company know they don't honor commitments, they don't value integrity and they have no respect for their customers."

"Dave was the company individual that came out, was courteous, personable, knowledgeable, organized and professional. I would use their services in a heartbeat! Thank you so much!!"

"TLDR: We have Pure Protection cameras in my HOA community, they are not working, and as a board member I am unable to get the needed access to identify and request maintenance services let alone address several security instances in the last 2 months since I started trying to get access. Our residents do not feel safe, and I certainly do not feel reassured that our security is in good hands. Pure protection systems installed security cameras in our HOA community previously. I am a new board member as of summer 2023. I reached out in response to complaints that the cameras werenâ t working after an application update, the footage is foggy, and the cameras arenâ t placed where license plates can be viewed. My intent was to first get access and rule out any potential user errors before documenting our issues. I attempted to call 8/11/2023, and didnâ t get a connected until TJ Casterline returned from vacation 8/15/2023. When I spoke with him I described the situation on a phone call with Casterline, 8/11/2023, and let him know I would like to get access first and go from there before requesting additional services. I was directed to install the application (which I did on my desktop and android) and was told I would be given the credentials needed to access the feed. I did not receive these credentials and called him back the next day. I was told he would send the credentials â againâ and the call was ended. I never received the needed credentials and have not been able to get connected with him since. I've called him several times for two months, in response to active security concerns in our community, and have left multiple voicemails outlining the reason for my calls. I have been told by previous board members that it is not uncommon to have difficulty getting a timely response. I find this disturbing for a security measure. In desperation after another incident, I attempted to call every possible extension on their switchboard. I got in touch with a monitoring company that is third party and they couldnâ t help me. After another try I was able to get in contact with a Pure Protection Customer Service agent, Matt, 8/24/2023. I was told the account holder; our president would need to authorize access for the rest of the Board. Which she did in an email to him, 8/25/2023, and I never heard back. I reached out again to the rep 9/1/2023 and got no response. After yet another security incident, 9/26/2023, I attempted to call and leave a message for TJ Casterline yet again and emailed their public contact email 9/27/2023 requesting a response by end of day 9/28/2023 and still have not heard back. Entrusting our community's safety and security to a company is significant. I'm extremely disappointed in this customer service as it demonstrates a disrespect of this trust."

"They were awesome to work with. Very professional, friendly. You can tell by their team and ownership that they really value their clients and put them before themselves. I've used them for residential and commercial projects, and I am very happy with them."