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"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"Went well. Will know more later"

"In the past we’ve avoided getting into agreements or contracts with our home security providers but felt comfortable and confident doing so with Safe Streets. Their monitoring and surveillance centers are nationwide and open 24 hours. They made the process really easy and informed us of all the benefits by being under monitoring agreement. Told both of our neighbors about our experience and they plan to sign up too."

"Very responsive. Got the work done quickly, effectively, and for a fair price. I would definitely recommend this company and will use them again when I need HVAC service."

"Cole came recommended by one of our neighbors, and weâ ve had him out for a couple of projects now. One of the times he also ran an outlet outside for a future hot tub. After the first project, we used him, we referred him to 2-3 other family members that have used him and had really good experiences as well. Not only is he personable, but heâ s very particular in his work. Itâ s good to see someone that takes pride in what they do, these days."

"The underground wiring to our HOA Street lights was shorted out and kept tripping the breaker. We had another electrician check the wiring and could never find the problem. Mitch and his electrician helper found the problem within an hour and proceeded to correct it. Due to the age of the system and failure of installers to follow the electrical code some direct burial cable was shorted out. At first it looked like they would need to dig a new trench, install conduit and new wiring to street light poles estimated extra cost of $1500 over the two afternoon charge to that point. As they were preparing to leave for the day Mitch said, "I want to re-check this one line again". He carefully rechecked it and by cutting one of the light poles was able to find the short and make the system work. This extra care saved our HOA the $1500 extra trenching, conduit and new wire charge! Everything now works and has successfully worked for two nights, proving the fix is secure! I strongly recommend Mitch Clark Electrical Services to anyone needing any kind of electrical service. Came the same day I called for service. An electrician that really cares and is willing to go the extra mile to help keep the repair costs down!! Dave Despain, in Roy, Utah"

"Very knowledgeable, responsive, and did a great job."

"Assurance Systems were very professional and knowable since minute one. They came first to check on the house, find the best install options and give us a quote. Once hired communication was perfect, showed up on time and performed a very clean, professional install of security cameras wiring. Sam and the guy helping him were very respectful and professional all the time, and finished up in less time than expected. Wiring is very clean and the system works great. Highly recommended!!!!"

"TLDR: We have Pure Protection cameras in my HOA community, they are not working, and as a board member I am unable to get the needed access to identify and request maintenance services let alone address several security instances in the last 2 months since I started trying to get access. Our residents do not feel safe, and I certainly do not feel reassured that our security is in good hands. Pure protection systems installed security cameras in our HOA community previously. I am a new board member as of summer 2023. I reached out in response to complaints that the cameras werenâ t working after an application update, the footage is foggy, and the cameras arenâ t placed where license plates can be viewed. My intent was to first get access and rule out any potential user errors before documenting our issues. I attempted to call 8/11/2023, and didnâ t get a connected until TJ Casterline returned from vacation 8/15/2023. When I spoke with him I described the situation on a phone call with Casterline, 8/11/2023, and let him know I would like to get access first and go from there before requesting additional services. I was directed to install the application (which I did on my desktop and android) and was told I would be given the credentials needed to access the feed. I did not receive these credentials and called him back the next day. I was told he would send the credentials â againâ and the call was ended. I never received the needed credentials and have not been able to get connected with him since. I've called him several times for two months, in response to active security concerns in our community, and have left multiple voicemails outlining the reason for my calls. I have been told by previous board members that it is not uncommon to have difficulty getting a timely response. I find this disturbing for a security measure. In desperation after another incident, I attempted to call every possible extension on their switchboard. I got in touch with a monitoring company that is third party and they couldnâ t help me. After another try I was able to get in contact with a Pure Protection Customer Service agent, Matt, 8/24/2023. I was told the account holder; our president would need to authorize access for the rest of the Board. Which she did in an email to him, 8/25/2023, and I never heard back. I reached out again to the rep 9/1/2023 and got no response. After yet another security incident, 9/26/2023, I attempted to call and leave a message for TJ Casterline yet again and emailed their public contact email 9/27/2023 requesting a response by end of day 9/28/2023 and still have not heard back. Entrusting our community's safety and security to a company is significant. I'm extremely disappointed in this customer service as it demonstrates a disrespect of this trust."