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Yes, a dishwasher needs an air gap to prevent backflow. Additionally, in many locations, air gaps or another measure to prevent backflow are required for building code compliance. There are alternatives to an air gap, like a Studor vent or a loop and trap design, but an air gap is the simplest and most popular solution.  

You should follow the instructions listed on the detergent packaging and in your dishwasher user manual. Often, this means inserting the tablet or pod into the detergent dispenser (and not in the bottom of the dishwasher). If you put the pod anywhere else, it might dissolve too early in the cycle and fail to clean your dishes properly.

There are some dishwasher care tips to extend its longevity and keep your dishes sparkling. Not overloading your dishwasher is key to letting water and soap move freely through the unit. Too much soap can stress your dishwasher unnecessarily, causing it to break down sooner. 

Cleaning your dishwasher is essential for its performance, so every three to six months, put two cups of white vinegar in a dishwasher-safe cup on the top rack and run a complete cycle. When done, place ¼ cup of baking soda inside and run a short cycle to eliminate any lingering odors.

Costs depend on labor rates, replacement part prices, brand, and whether emergency service is required.