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"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"Plumber came thee hours late and quoted me $775.00 to replace a hose bib. I told him that sounded high, he told me hose bibs are $275.00 alone, the rest is labor. I looked up the price of a hose bib, mmmm....yeah it’s only $10.00. I canceled the job and the plumber cane to my house the next day and harassed me,..he wanted to know why I canceled the job. I’m home alone with three kids getting bullied by a plumber at Roto-Rooter. Several hours their sister restoration company called me and said the state was concerned with my flooding and mold from my recent need of a hose bib. Our basement didn’t flood and this company tried to represent themselves as the state! I did get the job done by a certified plumber from ACE, total cost $275.00. So...Roto-Rooter upbid by $500.00 and harassed me. Don’t be this companies next mark, they are crooks!"

"Great service. Came and took care of the problem followed up with a return visit at no charge for another problem. I live an hour away. Tony then called to make sure i was happy and all was working like it was suppose to. I highly recommend them!!!"

"We had two great guys from West Shore, Weston and Dylan, come to install a new front door in April 2025. First of all, they were great to work with—pleasant, professional, friendly—just great to work with. They made sure my husband and I both knew what to expect as they worked on the door and encouraged us to ask questions as need be. They also worked well together and did amazing work on our project. It was very sturdy, worked well and looked incredible. Weston and Dylan were so supportive of the bold color choice we made, yellow, and said they thought it looked really good. They meant it too. They were great as neighbors came by to see the new door too! Everyone really liked it! Good PR for the company. All in all we couldn’t ask for two more capable, professional, and friendly guys to spend the morning with! Thanks so much Weston and Dylan! We love our new beautiful, windowed door from West Shore!! We will highly recommend you. "

"They worked very fast and they got everything done and they were very polite and good people. They are very handworker and very good people. Having top quality equipment. The price was fair."

"Brandon, Tg,were excellent. They were on time, worked well together, let us give feedback, cleaned up as they went along, made sure we knew what was happening during each step. I could not be happier, our shower was 30+ yrs. Pretty bad shape... I am so excited to have a new shower, that I didn't have to wait 2 to 3 weeks for... Cost was very affordable... The person who came to our house from Bath fitter,was knowledgeable, and product I believe is made in the USA.. Our installers were wonderful... They did such a wonderful job... Thanks Bath Fitter M B"

"Avoid Craig's plumbing like the plague. Craig is a decent plumber, but his supporting cast overcharges by delaying and avoiding bids and then showing up to do the job and write their own check. I was overcharged $6,000 on a water line connection alone."

"TONE did several small jobs for me. His work is very neat and creative. He’s willing to listen to what you want and do it. "

"While looking for parts to convert my boiler back to Natural Gas I was referred to CVM by Carrier (the maker of my boiler) as they were a distributor of Carrier parts and could sell me OEM parts. After calling CVM they talked me into letting them service my boiler instead of just buying the parts and doing it myself (a decision I later regretted) I was told a tech would call to make an appointment. 3 weeks after the initial call I googled CVM finding a different number and called again, emailed some info about my boiler and again was told a tech would call to make an appointment. This time a tech named Jeremiah called and indicated he needed a week to get the proper parts for my boiler. 3 weeks later after hearing nothing I called Jeremiah back and was told Carrier didn't have the right part numbers and they were to blame for the delay, another 3 weeks without any updates I called and was told he had the part and needed to set an appointment. The appointment came and he didnt show, towards the end of the day I called to confirm and Jeremiah told me he was sick and needed to reschedule. Not having any other options I rescheduled a week later again taking time from work and Jeremiah was again late for the appointment but did show and changed the orifices on the burners only. Charging me $400 for half the job and claiming he couldnt continue until the Natural Gas was connected. A week later the Natural Gas was connected and I called both Customer service and Jeremiah requesting requesting an appointment to finish the job, this never happened. After the weather turned cold I called a C&C Mechanical to come finish the job, upon their arrival they informed me the pilot Orifice had not been changed nor had the correct pilot assembly been installed. This technician had counted on this and didnt need to blame Carrier for anything as he had grabbed the correct part on his way over. All in all CVM's customer service is overall a horrible mess and this company is content to let their customers freeze! I dont recommend CVM in the slightest!"

"He delivered an excellent performance on fixing my ice maker and while he was here he scheduled another appointment to fix another problem I had. He was very professional and very reasonably priced. I will recommend him to everyone I know!!!"