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"Here's a more refined, less repetitive version that maintains the same level of frustration and negativity: WARNING: Read Before Hiring Xtreme Air Services If you're considering Xtreme Air Services, take a moment to read this--there's a treat at the end. Surprise, surprise... yet another negative review. Let's start with Eddy O., the so-called "General Manager." Our Experience Eddy made it clear that Xtreme Air Services "wouldn't be able to help us" if we posted negative reviews about their incompetence, despite the fact that they improperly installed our unit, left us with a potential fire hazard, and disabled one of our heat coils (without our consent). Screenshot attached. After leaving us with a heater that doesn't function properly in winter, their solution? Pay thousands more if we want them to "help." Comical. So, in order to get the service we already paid for, we have to stay quiet? Oops. A Few Key Points: 1. Threatening not to help the customer with an issue you created? That's just ignorant. Zero integrity. 2. Why would we pay more to an unprofessional company that sends unqualified, non-bonded, non-insured workers to botch an installation? Rude, unaccountable, and incompetent from top to bottom. 3. This experience makes spending our money elsewhere EASY. The CEO is an imbecile. We paid over $12K for a unit that now operates on half power because the breaker they installed can't handle it. A professional company would've caught this--Xtreme Air Services didn't. Even their own seventh technician admitted, within seconds, that it was installed incorrectly. Still not convinced? Let's Talk Fire Hazards Both the Xtreme Air Services technician AND a third-party electrician confirmed our system was a fire hazard. Eddy (who is not a licensed electrician) claimed it wasn't because "that's why the breaker trips." That's not how fire hazards work, Eddy. This system was installed in the summer. Clearly, not one of the seven techs they sent even tested the heating function beyond a few moments. Fast forward to winter--our heater trips the breaker after 5-10 minutes, sometimes running inconsistently (aka, a fire hazard). Xtreme Air's Response? * No accountability. * No apology. * Just more incompetence from "General Manager" Eddy, a pompous clown who lacks both professionalism and basic customer service skills. Instead of addressing their negligence, he condescended, interrupted, and dismissed legitimate concerns. He even had the audacity to tell me we "don't have that many cold days in Texas." What does that have to do with selling and installing a properly functioning heating system? The real kicker? Their own sales team KNEW this system wouldn't work. They either failed to test it or outright lied. Either way, we now have a fire hazard and an unusable heater unless we fork over an additional $2,500-$3,000. Xtreme Air Services is an unprofessional, dishonest company that cuts corners and are a JOKE professionally."

"Very professional and solved my problem quickly."

"They are really responsive, fairly prompt, and reasonable. We've had no problems."

"Thank you, Angi! Nick and Stefan were a pleasure to work with. Thay were efficient and fast. Stefan arrived on time and did a very good job. I look forward to calling them again in the future."

"Everything went great as always."

"I recently hired Pure Air Ducts to clean the air ducts and dryer vent in my home, and I couldn’t be more satisfied with the results. From start to finish, they were professional, efficient, and thorough. The technicians arrived on time, explained the process clearly, and took great care to protect my home by covering the furniture. They were courteous and answered all my questions, making sure I understood what they were doing. The job itself was done with precision, and I noticed an immediate difference in the airflow and cleanliness of the air. They even showed me the lint build up in the dryer vent. The entire process was smooth, with no mess left behind. Overall, Pure Air Ducts exceeded my expectations. Their attention to detail, professsionalism, and quality of work make them an easy recommendation for anyone in need of air duct and dryer vent cleaning. I’ll definitely be using them again in the future!"

"Professional and fair priced. Rodney did aa great job replacing my dyer vent ductwork in the attic, living in Granbury it's hard to find someone that will come out this way. Excellent communications, great work. Highly recommended handy man."

"Excellent would recommend to anyone else"