This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Were dedicated to providing our clients with the very best in service, installation, and repair for all of your central vacuum needs. We specialize in air quality control and Central Vacuum Replacement and Service, and we are the only company in the area specializing in air quality improvement. We look forward to building long-term relationships with our clients, and guarantee your satisfaction. Please contact us for a free in-home evaluation and estimate.
Steve Pace did an outstanding job of replacing two mid-1980's Central Vacs with a MD Vacuum single unit which covers the entire house. He was a pleasure to work with, and I highly recommend him if you have a central vac service need or for a new installation.
Rating Category
Rating out of 5
William O.
11/2024
5.0
Steve did a great job. He worked with us to make sure we were satisfied with the vacuum system. We ended up being extremely satisfied. I would recommend Steve with SSAP without hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Carol B.
10/2024
5.0
John did a great job. I'm very impressed with John and the company
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Bruce H.
05/2024
5.0
STEVE, the representative did an amazing job, we had a 14-year-old model and he refurbished and went out of his way to fix this VAC that had been company out of business for quite some time. He had the parts necessary and engineered the repair for a third of what a new one would cost, we are happy all worked out. Great sure glad I found on Aerus on Angie list. STEVE, the rep was so so knowledgeable and had such a zeal for the central vacc business. It’s nice to find people with passion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Dian P.
05/2024
5.0
Steve was extremely informative. I even called my realtor in to take part in all the information Steve had to talk about. I chose wisely when I selected Steve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John C.
02/2024
5.0
Brian went out of his way in customer service to provide an excellent experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Manuel F.
12/2023
5.0
Steve is very professional and behave like a true gentleman. Determine the problem very quickly.. My central vac. was an AirVac which in no longer in the market. He took the vac to his shop and he gave me a good assessment of the situation. Shortly after he confirmed what we discussed and he came back under his original ball park estimate. I recommend Steve to the MAX. EXTREMELY GOOD SERVICE Above my expectations What else can I say!!!!!!! Thanks Cheers
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Terry M.
10/2023
5.0
Steve was professional, honest and diagnosed our issues quickly. Heâ s very informed and gave us a quick education to minimize the problems in the future. We couldnâ t be more pleased with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$179
Robert C.
09/2023
5.0
Look not further, they are the real deal. Showed up when he said, fixes the Vaccum issue in short order, tested it make sure fully resolved, provided expertise on capability of the system in use. Very reasonable price, less than estimated over the phone. Thank you sir.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
Sharyn H.
09/2023
5.0
Very quick response coming to assess the problem and found a quick and cost effective solution. Very quick turnaround getting the system back up and running. Very knowable and helpful. Definitely would recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$19
Sharon P.
09/2023
5.0
They replied to my inquiry within 2 hours. Came the next morning, diagnosed the problem and returned my central vacuum cleaned and repaired 5 days later. That's the best service I have experienced in a very long time. Thank you Steve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$463
Lee H.
07/2023
5.0
Aerus (SSAP, LLC) repairs and installs central vacuum systems. Steve was available for an appointment to diagnose our nonfunctioning central vacuum system. He requested that I send photos if I could. We have a 22 year old Beam Electrolux system. He was grateful ful the photos, because he knew exactly what he was dealing with. Steve arrived on time. He is a pleasant, jovial fellow. He diagnosed the problem and gave us options for fixing the problem. After he was finished, he checked out the motor and filter unit in the garage. Steve explained the best care and treatment of the system. He had cleaned up and was gone in an hour. This was a wonderful service experience!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$622
Jack R.
04/2023
5.0
We had some concerns about our indoor air quality. They came out and tested inside and out. They were very good at explaining everything. I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathy L.
03/2023
5.0
Steve was very informative. He was honest about the air quality in my home. He gave me several ideas on improving the air quality. I appreciate his personable and professional demeanor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Martha A.
03/2023
3.0
Told all I wanted was an independent test - not a product. Did not disclose wanted to sell air quality system so do not know how accurate test was. Never sent email with results just called to ask if I was interested in the system which I can not be without an independent test.
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
2.0
Virginia C.
03/2023
5.0
Steven, who was my contact was so friendly, and willing to educate me on what was wrong and what the steps were to fix thing. I have never worked with someone that was so good with communicating on the repairs and timelines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$200
Martina K.
01/2023
5.0
We appreciated the swift replacement of the central vacuum and will be recommending SSAP, LLC to anyone in need of their services. Steve was knowledgeable, thorough, walked us through the details of our new system, and shared information about other services SSAP provides.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
David R.
11/2022
5.0
Very thorough, if you donâ t have a problem they wonâ t rip you off. Let us borrow the equipment for a full week to see if it offers any relief to our symptoms but unfortunately our air is not the issue. Would highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jo Ann J.
10/2022
5.0
Very knowledgeable. Polite, hardworking, and knows what he is doing. Not pushy. Showed us how to change the filter that burned up the motor which the original seller did not show us at all! Nice. Could not have asked for a better guy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$487
Jyoti Z.
07/2022
5.0
good sales person and good knowledge. i need replace vaccum cleaner
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,000
Kelly R.
03/2022
5.0
I needed to replace the power unit on my central vacuum. Within a couple of days of reaching out, Steve came over and gave me an estimate. A few days later he came back with the materials he needed and installed the unit. Steve is very knowledgeable and the kind of contractor who will take the time to talk things over and answer questions. I couldn't have been more pleased. I would highly recommend this company to anyone who needs work done on a central vacuum system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$238
Ron V.
03/2022
5.0
I had been suffering with allergies for the past six months. Steve came in and fixed that problem for me! Ron V. - Bedford
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim T.
01/2022
5.0
First time customer. Very pleased with service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$99
Donna N.
01/2022
5.0
Excellent . he was knowledgeable! Kind!!!! Patient!!!, informative!!! friendly !!!! and answered all of our questions. I would recommend this business and Steve. I feel he goes above and beyond the call of duty