Get matched with top tub and shower conversion pros in West End, TX

"Aaron was my first contact, he was great, he was friendly and professional, explained everything. The workers were great, they did awesome work and were easy to talk with. The new addition on our deck is awesome, we love it."

"Didn’t take long time to have the foundation done so professional they cleaned everything thing before they leave, highly recommended."

"I think this is MAZ and not MAX. We had a drywall project--done very well and at a decent price. We have future project we want to continue to work with them on. "

"BUYER BEWARE!!!! My experience with Albert/Floors Galore has been somewhat of a nightmare. Every error on their part was met with arguments and attitude. I literally had to argue with them to do everything the right way. The original contract was priced for over $15,000. Bathroom tile only was purchased through Albert. Needless to say, we didn’t make it past the bathrooms. Actual end payment ~$4300. Bathroom 1: The vanity was supposed to be covered before demo. It wasn’t, resulting in nicks to the vanity. One baseboard was damaged during demo. The installer never told me and glued it back together with grout. The tile installed was supposed to be a subway tile with a decorative tile going up the middle. The install was so quick (one day) that I didn’t have a chance to even see the backer board that was installed (and lack of water proofing), nor did I get to see the shower before the floors were done (and of course I couldn’t walk on the floors that were just laid). The subway tile ended up being two completely different colors on one side of the shower. Instead of seeing this and automatically correcting the error. Albert tried convincing me that this color difference was “a slight variation” and I should have expected this multicolor ceramic tile. When fixing the discolored tile, they only replaced the most noticeable pieces, rather than replacing every discolored tile. Additionally, in the process of replacing the few tiles, they cracked another tile and chipped another. Did they replace the damage you ask? NOPE. They left it there. Then, when I pointed it out, Albert claimed he couldn’t see it. This was the same response when I pointed out that there were holes in the grout. The grout was also heavily discolored in some areas, as if it was mixed with something tainting the color. Albert’s excuse is that it needed to cure, except all the other areas already cured. NOT fixed: discolored tile, damaged tile, discolored grout. Bathroom 2 (The Master): Demo done. Lots of arguments about the shower and tub tile because they couldn’t do what I originally wanted and they said “the substitute tile was too much work”. When the substitute tile was finally cut, it literally took about 5-10 minutes to cut the pieces. To my surprise (because Albert argued with me so much the first time and acted like I was putting them out and being ridiculous for asking them to switch the mismatched tile out), Albert returned the rest of the tile to the manufacturer because of the problems with the discoloration. The new tile gave me more time to look at what was really going on in my house. After sending pictures of the start of the install in the master to my uncle, who is a professional installer in Ohio, he pointed out that Albert and his installer were installing the tile in the shower WITHOUT ANY WATER PROORFING! Professionals should know that water proofing HAS to be installed in all showers. This is because grout is porous and WILL seep back into the walls causing mold and damage to the structure of your home. Simply google it people. WATER PROORFING SHOULD BE PART OF ANY SHOWER INSTALL. This means that the other shower was also installed without water proofing. Albert’s numerous responses: “You don’t need water proofing”, “I refuse to rip out and re install what was done wrong”, “The tile adhesive is water proof”, “You can’t use red guard with the tile adhesive” "Your builder did it this way". RESULTS: Both showers now have to be demoed AGAIN so that water proofing can be added. Therefore, all Albert did for me was the floor tile demo, install, and grouting in one bathroom and the floor tile demo and install (no grout) in the second bathroom, along with backer board around the tub in the master. For this, Albert was trying to charge me almost of the full price of the install, which he quoted at $6847. I ended up settling for 4300, which is way more than what is actually usable. Lie after lie after lie after lie. This guy REFUSED to take responsibility for his errors. The ONLY time he decided to do what was right was after I fired him and threatened to pursue the matter further legally. After all of the problems and having to constantly fight to get him to do the job the right way, I decided it was best to part ways rather than let this guy continue to touch anything else in my house. Too bad I can't add pictures to this review...."