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"job done well and people wer professional"

"Excellent job by all I worked with. My wife even commented how every one from the dig crew to plumber we are very nice. I have building experience but it was nice that the first service tech walked me through the issues and even let me view everything he was viewing. Gave me three solutions and good/bad of each. When it comes to the actual work it was done exactly as discussed. No surprises and no hidden charges. Nice to work with a service provider that does what they say, no surprises, and put my yard back to original. I will definitely use them again for my plumbing needs."

"Both toilets was backed up, he drain the line from outside. Both toilets works. Works better than before. The water level is at normal, it was low in bowl. Great job!"

Benjamin Franklin Plumbing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Very nice? Professional, up front price Quality work! Will use again"

"Cliff is highly skilled and professional. He cleaned up the repair area nicely while finished. I believe he is a 1-man show and is in high demand so it may be tough to schedule him at times."

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Our Tech was Glenn, He called before coming and he arrived on time. He was very polite, professional and friendly. He went to work quickly 

We have had slow drain in the kitchen sink since we move here 4yrs ago. Sink would back up and go into dishwasher. We could not run water in kitchen sink while the dishwasher was running without drains backing up. The Plumber came in undid the pipes under the sink and ran a plumbing snake through the pipes until he dislodged what ever had been causing the stoppage for all these years, reconnected all the pipes and did all this without causing a mess! Afterwards he checked to be sure all the pipes drained well. Removed his equipment and was gone in less than 30 min!! It was wonderful! The pipes never drained so well..

   It is awesome to not have to worry about washing dishes and  not fearing another mess.

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"The service tech called the morning of the service and told that he would be there between the hours of 10 am & 1:am. He was there right at 10:00 am. The completed the 3 toilet installs in 2 1/2 hours. The work done was perfect. The guys were professional and cleaned up after they were done. 1st class service from start to finish."

"Work was completed on-time, cleaned up well after themselves, no problems after 3 years of operation."

"The two service men arrived promptly and were professional in their approach to things. They told us what they were going to do and proceeded to setup their equipment. The first part of the process is determining where all the vents are and then removing all the covers. They did this part quickly and got to work right away. Opening the vents in older homes, of course some of them were painted and some immediately caused dust to drop. They proceeded to run through the cleaning, took their time, explained the optional services that could be provided. With this being a new house to us, we decided to add the additional services. I always expect an up-sell with promotion deals, so I figured this in and I was fine with their prices. The dryer vent was a mess, so I was glad that was taken care of. Once everything was done, they put all the vent covers back on and vacuumed up the house. Overall I was happy with the service when they left. 
I did mark this review as "No, I would not use them again" and that's because I've been finding loose screws all over my house for months since they were here. When they took all our vent covers down, instead of replacing the original screws, they must have used new ones and the old ones were left behind. Having stepped on one or two of them, I wasn't thrilled and it would be dangerous if we had kids.
I can't say the work was bad at all - I was happy with the clean pipes that I could see and they were very nice - but the leftover screws bothered me.
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