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"Elderly Abuse …. Run I woke up to a leak in my front yard as I headed out of town. My wife called Roto Rooter as she left for work to come give us a quote. They said they only needed someone there to greet them when they arrived. So we had my 85 year old, legally blind, suffering from dementia mother, who lives next door, meet them outside so they could begin with their estimate. They never called us for a quote. Instead he replaced one section of pipe (which was only 4 ft. long), and a shut off valve (which he said was broken but was not) and charged a whopping $6,500. He walked next door and demanded payment from my blind mother. NO APPROVAL WAS GIVEN!!!! NO PHONE CALL WAS MADE!!! My mother, who isn’t mentally with us anymore, gave them her credit card and boom…… $6,500. We didn’t get a new water heater or a new sprinkler system. We got one 4 ft. section of pipe for $6,500 and a shiny new on/off valve which was not needed. That guy new what he was doing. He didn’t call us for a reason. He took one look at my blind old mom with dementia and charged whatever he wanted. He left us an arbitrary bill I could hardly read with little to no specifics. I have attached…. When I called the manager he did return half of the amount. It sounded like we were making progress. I still asked for an itemized receipt so I could see how 4 ft. of pipe and a valve would cost $3,250. If I stayed in town this repair would have cost me a total of $75 dollars in materials. He said he would get that itemized receipt and then has ghosted me ever since. I have reached out on numerous occasions. This company did not have permission to do $6,500 or $3,250 worth of work on my property. They were called for an estimate and took advantage of my elderly, blind, dementia plagued mother to run up a huge bill that no one can explain. They demanded that my mother, who isn’t the homeowner, pay $6,500. My wife waited by her phone all day for an estimate that never came. This is morally and ethically appalling at every level. Just for reference, we had our foundation lifted for $9,000 last year. They dug under the house in several areas and lifted it. This guy wanted about the same for replacing a 4 ft. section of pipe. How is this real????"

"We had to redo our driveway, remove excess concrete and add curbs (thanks, City of Austin). Tam and the whole Platinum Construction team was incredibly friendly and responsive, which is rare in our contracting experience. They did a fabulous job and I would 100% hire them again."

"I hired Carlos at Diamond Carlos Construction and his crew did an amazing job. I had them lay soil and grass in my back and front yard as well as some decorative stones along my garden. I could not be happier with the speed and quality of work for these guys not to mention the cost was way less than any other quote I got. I highly recommend them and these are now my go to guys for all my house projects."

"Yes these two young men, Malik R. And Sam S. We?re so amazing, very sweet, they explained every step, so very pleasant kept everything clean from start to finish. We are so absolutely delighted with the job they done for us. I would highly recommend this company and these wonderful young men for the job, I can not brag enough about them. Tinna Gieniec"

"They are Very clean and professional. I am a happy customer highly recommend."

"Very professional with an amazing response time. Marcus is the only HVAC guy Iâ ll use. This is the second time Iâ ve had him replace a HVAC system in the past 3 years. As a real estate investor, itâ s reassuring to know things will be done right the first time."

"Very trustworthy, great craftsmanship and great attention to detail."