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"What fantastic service! Could not have been any better. I called a 2 pm with a leaking water heater. At 5 pm I had a new one in. When I called, the woman answering my call was great. Had me go and describe. It was leaking badly. She made an appointment for next morning. But called an hour later and said, "I've been worried that the pan will fill and overflow. I am asking the guys to stop by." They did and got a new one and installed. So professional. The company even sent a follow up Thank You card. These will be my go-to guys."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's custom needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."

"The guys were very prompt, and had fantastic communication with us. They worked with my schedule and tried to get to the issue as fast as time could allow. Paul knew we were working on a constrained budget and really went above and beyond to help us be able to afford to make the repairs needed, which was really a life saver. I was completely freaking out over how we were going to afford everything, and I couldn't be more grateful for how sympathetic they were. They took the time to explain what the actual problems that causes the damage were, what they weren't, and answered all of the questions I had, coming from someone who knows absolutely nothing about construction, in a way I could easily understand. They explained the possible solutions, and the processes for repairing the leak and the damage and what likely caused the initial hold in the AC pipe, as well as some other risks, and how we might avoid them. They even poked into another couple spots on our ceiling to make sure there wasn't any other water building up for us.
While they had access to the attic, they also took the time to look into another issue I'd told them about - a dip in the roof that the house had come with. The first guy we'd talked to wanted to charge us 4k for the bare minimum in fixing it, which we haven't been able to afford. Paul explained the entire issue to us, and even gave us a much more simple, straight forward way that even we could do ourselves if we wanted to, and quoted us a price that was amazingly better for us. We'll definitely be having them come back later to go about fixing that issue as well. 
The work was completed in about 3-4 days, given the need to have things dry, or juggle schedules, and it looked fantastic once it was done. They also took special care to protect the area around the damage from the dust and debris from clearing it out and doing repairs, and kept it all contained and away from the rest of our house. We weren't able to afford the cosmetic work, in retexturing and repainting, but they also gave us some advise on how to easily do it ourselves, and pointed out some examples on the other ceilings in our home. 
I really don't think we'll ever be calling anyone else but the guys at American Remodel in the future, both for the incredible quality of their work, and for how very caring they are about what they do and the people they help. I've already recommended them to another friend I have at work with a similar issue. They're professional, honest, hardworking and kind.
Thank you so much!"

"The yearly service works out to be $50 a month. We've had two water heaters replaced through them because of a fault in them. They're usually very responsive. I like that I can request the service online. The only thing is, I wish that there was a better avenue for emergency services. If something doesn't work right away usually it takes a couple of days to get someone out and sometimes you can't wait two days without water."

Providing Service to Lubbock, and the surrounding areas, at Absolute Heating and Air Conditioning we provide service, repairs and installations to all brands of HVAC systems but also offer other services around the house such as painting/drywall and other handyman services. Whether you need a simple cleaning, new system, or work done around the house call us for professional service and competitive pricing.

No job is too big or small! For all your plumbing needs call Bees Knees Service Co.! We have over 20 years experience and service all of Lubbock and surrounding areas!

Here at VallRod Construction we sustain our business on quality and integrity. We are experts in the Roofing trade and are committed to quality from the beginning to the end of your residential or commercial roofing project. We have the experience and dedication to do the job right the first time! We guarantee your satisfaction, and we won’t leave until the job is done right. Call to schedule an estimate today!

A.P.E. is a recent addition to the local service industry. We have been serving the people of West Texas since 1986 and are looking forward to being your neighbor. At A.P.E., we understand that you don’t always have heating, air conditioning,electrical, or plumbing problems during normal business hours. We will be there for you in your time of need. We understand the importance of communication, honesty, and integrity and are confident you will appreciate our views on service.

As a family owned and operated plumbing company in Lubbock, we understand the importance of customer service. With every job we take on, no matter the issue, we strive to exceed our customers' expectations. Flatland Plumbing is devoted to our customers providing top-quality products and services that you can trust. We value your time, which is why we offer a 100% customer satisfaction guarantee. We're confident that you'll be completely happy with our level of service. Our team of technicians will care for your home or business with top priority. Our phone lines are open 24/7 so you can rest assured that you can get the plumbing assistance you need at any time of day or night.