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    Verified appliance repairs reviews

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Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

143 Charlotte Ave
4.29(
575
)
Approved Pro

Neli Virtual Appliance Repair

143 Charlotte Ave
4.29(
575
)
Approved Pro
Customers say: Super punctual
33384 local quotes requested
9 years of experience

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

Deborah C on November 2020

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

Deborah C on November 2020


neds handyman

No reviews yet

neds handyman

No reviews yet
Free onsite estimate

hello I've been doing this for 10 yrs business wise but I've always been working on stuff since I was a kid. I can do pretty much anything and if I can't I'll be the first to tell ya, if just given the chance. I take pride in my work and I am to make the customer happy. I'm pleasant to be around and I ain't trying to get rich but just make a living and be fair

hello I've been doing this for 10 yrs business wise but I've always been working on stuff since I was a kid. I can do pretty much anything and if I can't I'll be the first to tell ya, if just given the chance. I take pride in my work and I am to make the customer happy. I'm pleasant to be around and I ain't trying to get rich but just make a living and be fair


Walker Appliance

1913 South Manhattan
1.00(
2
)

Walker Appliance

1913 South Manhattan
1.00(
2
)
16 years of experience

We are a full service appliance repair and installation company, we do not use sub contractors

"Notified my home warranty insurer and contacted Walker Appliance (Carol) on 29 Nov 17. His first visit/inspection was on 04 Dec 17. He determined two parts needing to be replaced (magnetron and thermostat). He told me he would contact my insurer and order the parts. After my insurer notified the parts had been order, I contacted Mr. Carol. When I asked him about the status of my repair, he replied: “I'm just waiting on the parts" or "I'll call you when I get back to my office" in which I heard on 2 different occasions with no call back from him. Whenever I inquired about an appointment repair date, he made it seem as though I was inconveniencing him... "Well, I got so much to do” and/or “I’ll see when I can get to when I get back to my office.” Finally after several more calls, 05 Feb 18, he came out for the repair. During his repair visit, he shared with me how it's difficult to take those microwaves off the mount, how many screws he had to screw out/in, and how only so many repairmen in Amarillo do microwave repair. Microwave was repaired. No problem so far. I just wasn't impressed with his apathy to take care of the repair and his professionalism. I had to only pay the deductible for a service visit. I don't know how much the parts cost the insurer."

Howard T on February 2018

We are a full service appliance repair and installation company, we do not use sub contractors

"Notified my home warranty insurer and contacted Walker Appliance (Carol) on 29 Nov 17. His first visit/inspection was on 04 Dec 17. He determined two parts needing to be replaced (magnetron and thermostat). He told me he would contact my insurer and order the parts. After my insurer notified the parts had been order, I contacted Mr. Carol. When I asked him about the status of my repair, he replied: “I'm just waiting on the parts" or "I'll call you when I get back to my office" in which I heard on 2 different occasions with no call back from him. Whenever I inquired about an appointment repair date, he made it seem as though I was inconveniencing him... "Well, I got so much to do” and/or “I’ll see when I can get to when I get back to my office.” Finally after several more calls, 05 Feb 18, he came out for the repair. During his repair visit, he shared with me how it's difficult to take those microwaves off the mount, how many screws he had to screw out/in, and how only so many repairmen in Amarillo do microwave repair. Microwave was repaired. No problem so far. I just wasn't impressed with his apathy to take care of the repair and his professionalism. I had to only pay the deductible for a service visit. I don't know how much the parts cost the insurer."

Howard T on February 2018


Sears Home Services

3.75(
8
)

Sears Home Services

3.75(
8
)
Customers say: Quick response
69 years of experience

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

"High pressure warranty sales, get half off with a $49 month contract for repairs, sell sell sell , i cant fix your new washer unless you buy, when i said no get the **** out of my house, then he did fix it a cost plus 20%, then i had to take a call from his supperior, that said i declined the high pressure insurance sale, this service is for crooks, i will never ever ever use them and i will suggust no one i know use them either."

Tim W on March 2018

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

"High pressure warranty sales, get half off with a $49 month contract for repairs, sell sell sell , i cant fix your new washer unless you buy, when i said no get the **** out of my house, then he did fix it a cost plus 20%, then i had to take a call from his supperior, that said i declined the high pressure insurance sale, this service is for crooks, i will never ever ever use them and i will suggust no one i know use them either."

Tim W on March 2018


Trex Restaurant Equipment

500 S Arthur St
No reviews yet

Trex Restaurant Equipment

500 S Arthur St
No reviews yet
39 years of experience

TREX Equipment Co. has been offering the tri-state area with the largest selection of food processing equipment and supplies for over the past 25 years. If you're looking for The Personal Touch, you've come to the right place. If you're looking for an ice machine that can offer you a reliable amount of ice for every single day your restaurant operates, you've come to the right place. At TREX Equipment Co. you'll see why we are the leading distributor of the #1 ice machine brand, Manitowoc Ice Machines, in the tri-state area. At TREX Equipment Co. you can take advantage of our straight lease program, which is offered to local customers within a 120 mile radius of Amarillo and Lubbock. Manitowoc's Ice Machines are energy efficient, reliable and offer a service and support network for you that is second to none. Manitowoc Ice has won best in class for 14 years in a row, and offers you 8 different ice types with a variety of sized machines for you to choose from. Beyond Manitowoc Ice, you also have the option of other fine brands such as Scotsman Ice Machines and Hoshizaki Ice Machines. All come in different shapes and sizes for your convenience. When visiting one of the three locations at TREX Equipment Co. you'll have the opportunity to choose from an array of food prep items. From pots and pans, spatulas and tongs, to storage containers and dicers, we offer the fine food prep items you need to serve your customers. With the proper food prep items, you'll be able to focus more time on your customers and less time on dicing vegetables and fruits one-by-one. Many of the brands you can choose from are well-known in the food industry and have been around for decades. Some of these include Winco, Carlisle, Tar Hong, Tablecraft, Mercer and many more!

TREX Equipment Co. has been offering the tri-state area with the largest selection of food processing equipment and supplies for over the past 25 years. If you're looking for The Personal Touch, you've come to the right place. If you're looking for an ice machine that can offer you a reliable amount of ice for every single day your restaurant operates, you've come to the right place. At TREX Equipment Co. you'll see why we are the leading distributor of the #1 ice machine brand, Manitowoc Ice Machines, in the tri-state area. At TREX Equipment Co. you can take advantage of our straight lease program, which is offered to local customers within a 120 mile radius of Amarillo and Lubbock. Manitowoc's Ice Machines are energy efficient, reliable and offer a service and support network for you that is second to none. Manitowoc Ice has won best in class for 14 years in a row, and offers you 8 different ice types with a variety of sized machines for you to choose from. Beyond Manitowoc Ice, you also have the option of other fine brands such as Scotsman Ice Machines and Hoshizaki Ice Machines. All come in different shapes and sizes for your convenience. When visiting one of the three locations at TREX Equipment Co. you'll have the opportunity to choose from an array of food prep items. From pots and pans, spatulas and tongs, to storage containers and dicers, we offer the fine food prep items you need to serve your customers. With the proper food prep items, you'll be able to focus more time on your customers and less time on dicing vegetables and fruits one-by-one. Many of the brands you can choose from are well-known in the food industry and have been around for decades. Some of these include Winco, Carlisle, Tar Hong, Tablecraft, Mercer and many more!


"A-1 (Tony) repaired it in May under my home owners warranty coverage ($75). It started freezing up again in July. I called my home owners warranty company so I could have it looked at again. They were going to charge me $75 again for A-1 to come since it had been over 30 days so decided to just call A-1 directly to see if they would make it right...AND THEY DID AT NO EXTRA CHARGE TO ME. That is the kind of integrity all companies should show. Thank you, Tony!"

Kimberly W on July 2020

* Please Contact Us For More Information

"A-1 (Tony) repaired it in May under my home owners warranty coverage ($75). It started freezing up again in July. I called my home owners warranty company so I could have it looked at again. They were going to charge me $75 again for A-1 to come since it had been over 30 days so decided to just call A-1 directly to see if they would make it right...AND THEY DID AT NO EXTRA CHARGE TO ME. That is the kind of integrity all companies should show. Thank you, Tony!"

Kimberly W on July 2020



Geek Squad - Best Buy

101 WESTGATE PKWY
2.50(
4
)

Geek Squad - Best Buy

101 WESTGATE PKWY
2.50(
4
)
31 years of experience

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

"THE GEEK SQUAD IS A JOKE. NOT ONLY WAS I ON THE LINE ONCE FOR OVER AN HOUR AN A HALF BUT I WAS HUNG UP ON TOO! THEY FINALLY BOOKED AN APPOINTMENT BUT NEVER CALLED BACK TO RECONFIRM AND OF COURSE DID NOT SHOW UP. THESE IS A UNLESS SERVICE. TOADY A RECEIVED A BILL FOR ??? So I must assume Best Buy is also the wrong choice."

Terry B on February 2023

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

"THE GEEK SQUAD IS A JOKE. NOT ONLY WAS I ON THE LINE ONCE FOR OVER AN HOUR AN A HALF BUT I WAS HUNG UP ON TOO! THEY FINALLY BOOKED AN APPOINTMENT BUT NEVER CALLED BACK TO RECONFIRM AND OF COURSE DID NOT SHOW UP. THESE IS A UNLESS SERVICE. TOADY A RECEIVED A BILL FOR ??? So I must assume Best Buy is also the wrong choice."

Terry B on February 2023


Hughes plumbing heating a/c inc

134 N Tyson Ave
4.31(
16
)

Hughes plumbing heating a/c inc

134 N Tyson Ave
4.31(
16
)
Customers say: Quick response
34 years of experience

We come to your location at No Charge to determine exactly what needs to be done and provide you with a Free Estimate for plumbing repairs, drain cleaning, heating and cooling. You know the complete price before we perform any work. 24 Hr Emergency Service Plumbing, heating and cooling systems do not fail only Monday - Friday, between 8am and 5pm! Nights or weekends are no problem with our fast emergency service. We are there when you need us. No Extra Charge for Nights, Weekends, or Holidays We do not have overtime charges. It's the same price day or night and even on holidays. We look out for you and value your business. Call anytime for your plumbing, drain cleaning, heating and cooling repairs. Membership Plans Our members receive priority service and discounts. Have peace of mind concerning your plumbing, drains, heating and cooling needs with a HomeGuard Plan only from 1-800-PLUMBER®!

We come to your location at No Charge to determine exactly what needs to be done and provide you with a Free Estimate for plumbing repairs, drain cleaning, heating and cooling. You know the complete price before we perform any work. 24 Hr Emergency Service Plumbing, heating and cooling systems do not fail only Monday - Friday, between 8am and 5pm! Nights or weekends are no problem with our fast emergency service. We are there when you need us. No Extra Charge for Nights, Weekends, or Holidays We do not have overtime charges. It's the same price day or night and even on holidays. We look out for you and value your business. Call anytime for your plumbing, drain cleaning, heating and cooling repairs. Membership Plans Our members receive priority service and discounts. Have peace of mind concerning your plumbing, drains, heating and cooling needs with a HomeGuard Plan only from 1-800-PLUMBER®!


C & R Service Solutions LLC

562 Lakeland Plaza
2.33(
3
)

C & R Service Solutions LLC

562 Lakeland Plaza
2.33(
3
)
15 years of experience

C&R Service Solutions, LLC, servicing the entire continental United States, including Alaska, has the nations leading comprehensive, customer service oriented, appliance delivery and installation sub contractor network. Upon receiving your request for Appliance installation services, C&R will deploy a professional, insured, appliance installation professional to your service location to complete services requested. Upon receiving your call, C&R will ask specific questions related to your situation to determine cost.

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

Britt J on December 2020

C&R Service Solutions, LLC, servicing the entire continental United States, including Alaska, has the nations leading comprehensive, customer service oriented, appliance delivery and installation sub contractor network. Upon receiving your request for Appliance installation services, C&R will deploy a professional, insured, appliance installation professional to your service location to complete services requested. Upon receiving your call, C&R will ask specific questions related to your situation to determine cost.

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

Britt J on December 2020

Showing 1-10 of 20
Appliance Repair questions, answered by experts

The average life span of an HVAC system is 15 to 20 years. Even if your old air conditioner is still functional, it isn't as energy-efficient as a newer system (especially one with an Energy Star designation). Older HVAC systems aren't as efficient, and the 10-year mark is when you should start making full system replacement plans. Twenty years in, that plan should be well underway rather than waiting for the unit to die.

On average, most electric ovens will last up to 13 years, and most gas ovens can last up to 15 years. To get the most out of your oven, it’s essential to properly clean and maintain it to prevent buildup. Generally, a good deep cleaning of your oven every three months will keep it clean and working correctly for years to come.

With proper cleaning and maintenance, most ovens last 15 to 20 years. When it comes to longevity, ovens are one of the more enduring appliances. That's because ovens don't have as many moving parts as other popular large appliances, like dishwashers and washing machines, so they don't wear out as quickly.

If you're looking for supplemental heating for your home, an electric fireplace can be worth purchasing. A prefab, freestanding model will only set you back a few hundred dollars and can help to heat up drafty or cooler rooms. Electric fireplaces don't have the maintenance requirements of gas or wood-burning fireplaces and don't require you to buy wood or other fuel.

Most repairs take 1-3 hours, though complex electrical or gas issues may require additional time.

By submitting this question, I acknowledge and agree that Angi may publicly display my name, city, state, and question on the website for professionals and others to see.

The Panhandle, TX homeowners’ guide to appliance repairs

From average costs to expert advice, get all the answers you need to get your job done.