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While a biohazard cleanup sounds like a scary process, knowing what to expect can help ease your concerns and set you up for success. It’s good to note that more than one professional might be needed depending on your situation, but that will be determined during the assessment. What you can expect during a home biohazard cleanup is the following:

• Assessment: The first step in this process is for a biohazard cleanup professional to assess the damage. They create a report that includes the biohazard safety level, the needed damage cleanup, and the time it should take to complete the project. 

• Setup: The cleanup professional prepares the site to prevent cross-contamination and reduce toxicity risk. This process can include tarping and creating decontamination zones. 

• Removal of surface contamination: Any contaminated materials are removed from the area, starting with large materials followed by small ones. The professional can assess any floor-related damage once everything is removed from the site. 

• Salvaging items: The biohazard cleanup professionals assess which items can be saved and which are contaminated beyond the point of saving. Those deemed unsafe will be disposed of immediately. 

• Waste disposal: The next step is carefully disposing of the hazardous waste. Your professional will place the contaminated items in specific containers to keep the contamination from spreading.   

• Disinfection: The house will be disinfected and odor-neutralized. Even more minor details, like light switches and bulbs, will be disinfected so that they do not recontaminate the area in the future. 

• Restoration: Once the decontamination is complete, the last step is to restore the home. This includes repairing the damage to flooring, walls, or even the home's foundation.  

Whether your carpet cleaner is self-employed or not doesn’t need to play a major factor in tipping. Some larger cleaning companies prefer you don’t tip their employees, but if the cleaner is self-employed that isn’t a concern. Tipping isn’t required for this service, so feel free to use it as an appreciation for their service and hard work.

It usually takes around one hour for one person to deep clean a 100 to 200 square foot space, or between eight and 12 hours for a full home. Large construction projects may take longer, especially if your contractor didn’t do routine cleanups throughout the construction process. Your cleaning professional should be able to give you an estimate on how long they believe the job will take.

No, house cleaners or cleaning services do not need to be certified or licensed. Each state has its own requirements for licensing and certifications for companies, but most states don't require any special training to clean a home. Be sure to check our state licensing tool to review the local guidelines for house cleaners and cleaning services.