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"A 5ton 16 Seer Trane system was installed by Bassam of so called "Quality1" in 2018. The system was a disaster from the get go. Coil was replaced the same year and a second compressor was installed to replace the original in 2019. Warranty only covers part and I ended up paying Q1 for labor Every time. every summer brings new problems "capacitors, contactor,etc etc". 2022 needed a new compressor (third one). July 2023 compressor need replacement again. I am now stranded with 80 deg in the house. I am getting quotes to install a new system. Never again Trane Never again Quality1"

"No doubt they hire great installation people, but their communication and honoring their quotes has little to be desired. I will elaborate. I was given a quote, left on my voicemail. I responded the next day letting NRG know I accepted their quote. 1 week later I received a phone call telling me they wouldn't honor the quote give, and they cited the reasons as Tarif's. This was back in April 2025. I still went with NRG, albeit at a$1000.00 increase. The second reason I wouldn't recommend this company, and this for me is the final straw, after installing my solar NRG didn't let me know I needed to have an ESR release, in layman's terms this is necessary for your power company to accept your new solar system. I found out this information when they contacted me in August 2025. NEG blamed the company who upgraded my Electrical Panel. NRG INSTALLED MY SOLAR AFTER THE PANEL WAS UPGRADED. Since this company doesn't communicate with its clients I would say go with another company."

"They did a great job and met my schedule perfectly. Jason was a huge help in the completion of the task on time. I would highly recommend them and I would definitely hire them again."

"Terrible! I called Area Wide on March 30, 2022 because I had an outdoor unit that was not heating or cooling properly. They did not inform me upfront of any costs involved, including their trip charge or hourly rate. They sent a technician, named Javier, the same day. I showed him the unit and a few minutes later, he came inside and said, "Well, I have good news and bad news." I replied, "Give me the good news first." He said. "the good news is your unit is still under warranty!" I said, "that's great, what is the bad news?" He said, "the bad news is, your warranty only covers replacement of parts. And you don't need any parts. So you're going to have to pay all the repairs yourself." What a jerk he was! I should have told him to leave right then but I decided to bite my tongue. He then tells me that there is a hole in my copper freon line and all the freon leaked out. I asked if he could repair it and he said yes, but the R410a refrigerant would cost $117.00 per pound and that the unit held 9.2 pounds plus another 3 or 4 for the line inside. I quickly looked up on the Angi website what the actual cost of R410a coolant was and it said between $4 and $8 per pound. I showed him that article from my phone and he said $117.00/pound was what Area Wide charged, the rest was mark-up. I then asked him if he had enough refrigerant to fill the unit and he said techs always kept plenty of refrigerant in their trucks. After he repaired the leak in the copper wire, I told him that I would pay the $117.00 per pound for the R410a if and only if he weighed the container of coolant on a set of scales before and after and that I would only pay for the difference in the weight. He said that was no problem since he carried scales with him and that I was welcome to watch. He brought 2 tanks from his truck, both of which felt weighed less than 10 pounds. The heaviest one was placed on the scale and it weighed about 5 pounds. After he emptied the coolant into the unit it still weighed about 5 pounds, yet he insisted that he put 5 pounds of coolant into my A/C unit. He explained that he forgot to zero out the scales before he weighed the tank the first time. So he failed to prove to me (as we agreed) how many pounds he actually put into the unit. By this time I had lost all trust in him and just wanted him to finish and leave. He claimed he put a total of 7.5 pounds of coolant in the unit but could not verify it. 7.5 pounds X $117.00/pound was $877.50, plus his trip charge and hourly charge brought the bill to well over $1,500.00. Included in the bill was $95.00 for "nitrogen" that he said he used to blow out the lines! At least Area Wide told me the cost of the coolant beforehand and I could have said "no thanks." He never said there would be a charge for nitrogen! I certainly would not have used Area Wide if they had told me this before hand. They should have been upfront about all their charges. This deception was the final straw so I paid his bill in full but said I would never use Area Wide again. After he left, I ordered a 10 pound tank of R410a coolant for $289 with free FedEx shipping and had a local A/C repairman put it in my unit. He charged me only $100 and it took less than 30 minutes. Works great now. At Area Wide's rate, the 10 lb. coolant would have me $1,170.00, plus his hourly rate and trip charge to install it. I learned a hard lesson but I will never use Area Wide Services again."

"They where very easy to work with and on time. Only took a few hours and I was very happy with the services. I would recommend this company to my family and friends!"

"My ceiling in my store was giving way as my landlord hasn't kept the roof in tact. I googled and found John and explained that I needed help immediately or the ceiling was going to collapse all over my merchandise. I asked if he could promise that he'd come the next day. (I called at around 3:00 in the afternoon)! He came within 5 hours, even though he was on the other side of the metroplex. He actually stopped by on his way to dinner and texted that he would get someone to arrive at the business the following morning by 7:30. Sure enough, he and and a helper came, and they worked tirelessly and diligently by cutting the wet insulation out and drained many gallons of water out of it, being careful of the store and had me open by 10:00 am! They came back hours later with a huge roll of batting (vinyl covered insulation) and finished the job by replacing what had gotten wet. Their work was impeccable. I am so grateful to them for their help."