Get matched with top percolation testing pros in Katy, TX

"Bait and switch pricing and now they quoted $155.00 to replace sprinkler valve upon arrival technician wanted much more than $155.00 to replace sprinkler valve. The company said that to cut out the valve and to re plum with a new valve with cost more money than $155.00. The company said that they were charging a $155.00 to remove six screws on the top of the valve and reconnect two wires. I would never pay a $155.00 to remove six screws and re attach two wires and that give me a clarity to anybody coming behind me about sprinklers valve replacement with this Company. This company need to be more transparent on the front side relative to what they do for a sprinkler valve replacement costing $155.00."

"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Thanks for 18 years of ensuring that I have the best quality water possible coming into my homes. I highly recommend Primary Solutions!"

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"Arrived in the small window of time just as they promised. Was able to keep my schedule for the entire day. Great job at a decent price! Will be getting my business again. Very impressed!"

"Very quick and a good job"

"No service"

"I can’t say enough about Ryan Stegent Plumbing!!! As with any home service, one expects courtesy and care for one’s property. From the first contact to project completion, Ryan was a consummate professional. Ryan and I were in continuous communication related to the job. He was very responsive to questions and flexible to my schedule. When he got to my house, he had everything he needed to do the job and did exactly what I asked him to do. No negotiating an easier path. I really appreciated that. When all was said and done, Ryan had done a superb, professional job despite the heat in the attic (over 120 deg F). If one can do a professional job under difficult conditions, I’d trust him to do any work on my house. I would hire this guy in a second for any future plumbing job. Oh, it was also a nice touch that he charged what he said he would."

"Gary and his team were excellent. They communicated well every step of the way, were timely and efficient. The work performed exceeded my expectations, the preparation, ideas, and help with selecting materials was exceptional. Gary provided excellent advice and Julian carried out professional work and quality."