The second day they showed up early again and got to work, so that went well as well. But then, they told us they had a scheduling problem and couldn't start our staircase for a few days. They started on a Wednesday, and they said they couldn't start the staircase until Saturday when they originally told us the whole job would take from Wed - Sat. We were okay with that because things do come up, and we have a second staircase in the back to use. Well on Friday, they didn't show up right away. I was at work, but I know they came at some point to put the first coat of stain on. They were supposed to also get the first coat of poly on that day, but they never came back to do so. Saturday came (the original finish date), and no one showed up. We called Ben's son since he was our original contact and left a voicemail. After a little while with no word, we called Ben himself and left a voicemail. Still nothing. We had to send him an email message as well. All we wanted was someone to answer us and tell us when the guys were showing up because they never told us a schedule other than the days they were going to be there (no times). No one ever got back to us, but the workers finally showed up around 1. They put the first coat of poly on. They were supposed to come back after a few hours to put the last coat of poly on to wrap up the main job and start the staircase so that we could actually move into the rest of the house/unpack on Monday since it needs a few days to cure (most of the house was hardwoods we were getting refinished). They never came back and never started the stairs. So, we couldn't move back into the house on Monday. They came back on Monday, late again and without warning, so the house was locked. Since they didn't call ahead to tell us they were coming at a certain time, and they didn't show up in the morning, we had to make a special trip back from work to let them in. They finished the floors that day, so we couldn't move into the house until Wednesday. They still hadn't started the stairs, and they called to ask for final payment on everything. I told them they weren't finished yet! The guys finally started the stairs on Tuesday, and I think they finished on Thursday. During that time, we were able to actually talk to Ben, but he is very hard to actually get a hold of or get a call back. Very poor communication and very poor scheduling/punctuality/responsiveness, which to me is directly related to professionalism. If you have great front-end service and poor back-end service, it sends a signal that you don't care about your clients. Then asking for your money before you finish the job. That was the most and immediate phone calls I got. The worst part is that after not even a full month, we are noticing spots all over the floors where the poly/finish is bubbling. Basically it starts to look like a filmy white coat instead of clear because there is a gap between the floor and poly coat (usually air). So it doesn't look great. They got stain all over our base trim, so that has to be repainted again. When they covered our walls and such, they weren't careful removing the painters tape and ripped the paint off the walls and trim, which also has to be touched up. I mean it's difficult to rip paint off with painters tape - that's why it is painter's tape!! And they got the interior of our fireplace covered with dust because they didn't cover it. The floors themselves - with the exception of the finish issue - look really good. But good luck getting them to come back and fix things that aren't right. Once they finish and get paid, you won't hear from them again. We still have poly bubble places, and we just bought a small can ourselves to do all the necessary touch up, plus all the extra work fixing the trim we now have to do. Basically, I got the distinct impression that we were a small job and not as important as their large Highland Park clients, and the service reflects that. The funny thing is I have a co-worker that got his floors done at the same time as me - and he had a similar experience, but I don't think he is on Angie's List. So I'm sure not everyone gets the same level of service and experience that I did. They weren't all bad, but I would likely not use them again.
Apparently, my original book of a review was not sufficient enough, so I now need to add to it to clarify. I thought I was being incredibly fair and tried to describe in detail everything that occurred, so that anyone reading this could understand my perspective on the situation. I received a phone call from Ben yesterday (Monday 2/9) with a voicemail because I was busy getting ready for work and unable to answer. While I appreciate that he wanted to call after reading my original review above, I DO NOT appreciate that the first 30 seconds of the message was him accusing me of my review being "undeserved and untrue". I now have the full voicemail and can transcribe and post the whole message if necessary. I am NOT a liar, nor do I appreciate being called one because you don't like what I have to say. Not everyone is going to give you glowing reviews. I'm sure your service to others is more than likely better than what I received. If I was a vindictive person, I would change this review to full Fs simply because you called to insult me. Now, the other 1.5 minutes of the voicemail did offer to come back and address the minor imperfections with our floors, but that doesn't make up for the first 30 seconds. It also adds to the lack of professionalism. However, the minor imperfections is not why I gave the grade I did.
A on price. Needs no explanation B on quality. This was because of the minor imperfections that were not fixed and because I have damage to fix on my trim work everywhere. Now, as for accusing me of not calling on this. I did not call after the job was done. I called while the job on the stairs was still being performed but the rest of the floors needed touch up. I could not get a hold of you, and you never returned my calls. My husband did in fact get a hold of you on this - he has a text message chain proving so that I can also transcribe if you need evidence. You said you would send over your best guy Lewis (not sure of spelling, husband has the message). He did come over. I pointed out some of the issues we found. He marked them with tape to fix. I expected him to check the rest of the floors, and I went to work. Nothing but what I specifically showed him was fixed. I am not going to hand hold and sit there marking each and every flaw I want corrected. That is your job as floor refinishers, not mine. Also, I realize the contract states that you are no"},"url":"https://www.angi.com/companylist/us/tx/dallas/ashmore-wood-floors%2C-inc-reviews-379213.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Snyder's Carpet Care LLC","address":{"@type":"PostalAddress","addressRegion":"TX","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Carole S."},"reviewBody":"It went very well and floors looked great. "},"url":"https://www.angi.com/companylist/us/tx/cedar-hill/snyder%27s-carpet-care-llc-reviews-2566903.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"O'Krent's Abbey Flooring Center","address":{"@type":"PostalAddress","addressRegion":"TX","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Irene R."},"reviewBody":"Linda Mason spend about an hour with me helping me choose a new hardwood floor. I had water damage and have to get all new floors so I was very apprehensive about choosing another product. She is extremely knowledgeable on how to install and which is the best product for my needs. I'm in the process of deciding on a floor but I would highly recommend Linda. "},"url":"https://www.angi.com/companylist/us/tx/san-antonio/o%27krent%27s-abbey-flooring-center-reviews-269126.htm"},"position":10}]}
Hardwood Flooring Service reviews from real Angi homeowners in Irving, TX
We were fortunate to find ECO Star Remodeling after struggling to get responses from other contractors. Foster and his team not only started our complete home remodel promptly but also guided us through the entire process, from design changes like removing and opening walls to selecting...
I would give them high regards. The crew that did the hardwood floors and ceramic tile were great. We bought the products from another place but Sun Carpet installed it. They were done two days after they had said that they would be.
Christopher A.
3.0
02/2015
At first, it went well. When we called about scheduling service, he was very responsive and got us worked into the schedule as soon as he had availability. We had called in late November/early December to refinish approximately $1500 sq ft of floors that hadn't been touched for about 30...
Linda Mason spend about an hour with me helping me choose a new hardwood floor. I had water damage and have to get all new floors so I was very apprehensive about choosing another product. She is extremely knowledgeable on how to install and which is the best product for my needs. I'm in...
Find Hardwood flooring pros in Irving
Jaime C Flooring
.
4.86(
146
)
•Approved Pro
Jaime C Flooring
.
4.86(
146
)
•Approved Pro
Super Service Award
Customers say: Super punctual
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
97 local quotes requested
Please note during COVID-19 we are taking every precaution by wearing masks and gloves, and practicing social distancing. Jaime C Flooring owner, Jaime Chavarria, has over 20 years of experience in flooring. We have the experience and knowledge to ensure your hardwood floors are the highest quality, to provide your home with beauty for years to come. We specialize in custom design floor work for both residential and commercial visit us on line or go to our business face book page,we are honest and reliable please give us a call today. If you prefer to contact me via text the number for texting is (817) 307-5008.
"Fantastic ! Victim of busted water pipe. Effected all of my wood floors. He took care of everything. Couldn't be more pleased. Although, hope I never need his services again"
Oren N on March 2025
Please note during COVID-19 we are taking every precaution by wearing masks and gloves, and practicing social distancing. Jaime C Flooring owner, Jaime Chavarria, has over 20 years of experience in flooring. We have the experience and knowledge to ensure your hardwood floors are the highest quality, to provide your home with beauty for years to come. We specialize in custom design floor work for both residential and commercial visit us on line or go to our business face book page,we are honest and reliable please give us a call today. If you prefer to contact me via text the number for texting is (817) 307-5008.
"Fantastic ! Victim of busted water pipe. Effected all of my wood floors. He took care of everything. Couldn't be more pleased. Although, hope I never need his services again"
Footprints Floors in the McKinney area is a step above the rest! We are a one-of-a-kind family owned and operated flooring installation and restoration business. We have spent the past decade mastering the installation and restoration of hardwood floors as well as the installation of laminate, vinyl, staircases and baseboards. From small repairs to large refinishing and installation projects, we specialize in hardwood floors in McKinney and we pride ourselves on offering top quality workmanship at a fair price. One of the ways we keep our costs low (without compromising the quality of our services) is by completely eliminating the need for any type of showroom - decreasing our overhead, logistics, and staffing requirements and passing those savings directly onto you, our valued customers. For your next flooring project, make sure to impress with Footprints Floors .
"Alan and his team were awesome. Alan went through my space and looked at the tile I had already bought and went over everything involved in the project. He explained things more thoroughly than anyone else I had talked to. His price was not the lowest, but his expertise and the workmanship was worth the cost. The crew arrived on time each day and worked hard. they measured and leveled each tile as they laid it. They were very polite and cleaned up each day. The floors looked great and eveything was completed when they left at the end of the project. The floor is beautiful! I get so many compliments from people who see my floors and I have no buyers remorse at all. I am hoping to hire them again to do more tile work!"
Faye S on March 2021
Footprints Floors in the McKinney area is a step above the rest! We are a one-of-a-kind family owned and operated flooring installation and restoration business. We have spent the past decade mastering the installation and restoration of hardwood floors as well as the installation of laminate, vinyl, staircases and baseboards. From small repairs to large refinishing and installation projects, we specialize in hardwood floors in McKinney and we pride ourselves on offering top quality workmanship at a fair price. One of the ways we keep our costs low (without compromising the quality of our services) is by completely eliminating the need for any type of showroom - decreasing our overhead, logistics, and staffing requirements and passing those savings directly onto you, our valued customers. For your next flooring project, make sure to impress with Footprints Floors .
"Alan and his team were awesome. Alan went through my space and looked at the tile I had already bought and went over everything involved in the project. He explained things more thoroughly than anyone else I had talked to. His price was not the lowest, but his expertise and the workmanship was worth the cost. The crew arrived on time each day and worked hard. they measured and leveled each tile as they laid it. They were very polite and cleaned up each day. The floors looked great and eveything was completed when they left at the end of the project. The floor is beautiful! I get so many compliments from people who see my floors and I have no buyers remorse at all. I am hoping to hire them again to do more tile work!"
At MH Custom Flooring we offer quality and affordable flooring installation services. WE DO NOT DO REPAIRS. We specialize in vinyl plank, solid wood, nail downs, steps, and laminate! Call us at 972-697-7945 or click today for a free quote!!
"Marco and his crew did a flawless installation. Very dependable and skilled. I’ll def call on him again for any jobs I have in the future."
Jacob W on December 2023
At MH Custom Flooring we offer quality and affordable flooring installation services. WE DO NOT DO REPAIRS. We specialize in vinyl plank, solid wood, nail downs, steps, and laminate! Call us at 972-697-7945 or click today for a free quote!!
"Marco and his crew did a flawless installation. Very dependable and skilled. I’ll def call on him again for any jobs I have in the future."
At Ralf’s, we specialize in transforming interiors through high-quality flooring solutions. With expertise in hardwood, laminate, vinyl, ceramic tile, and porcelain tile installations, we manage every stage of the process from material selection to final detailings ensuring efficiency, precision, and a seamless experience for our clients. www.ralfsenterprises.com Call: (469) 343-8748 E-mail: [email protected]
"Very happy with the job. He’s very through and cooperative"
Tim H on October 2025
At Ralf’s, we specialize in transforming interiors through high-quality flooring solutions. With expertise in hardwood, laminate, vinyl, ceramic tile, and porcelain tile installations, we manage every stage of the process from material selection to final detailings ensuring efficiency, precision, and a seamless experience for our clients. www.ralfsenterprises.com Call: (469) 343-8748 E-mail: [email protected]
"Very happy with the job. He’s very through and cooperative"
Primo's Flooring - Your Trusted Flooring Experts in Dallas/Ft. Worth. From sales to installation and repair, we've got you covered. Transform your home with our top-quality flooring solutions. Contact us today for a flawless flooring experience.
"It was good. They were very communicative and responsible. The price was fair."
Luis C on December 2019
Primo's Flooring - Your Trusted Flooring Experts in Dallas/Ft. Worth. From sales to installation and repair, we've got you covered. Transform your home with our top-quality flooring solutions. Contact us today for a flawless flooring experience.
"It was good. They were very communicative and responsible. The price was fair."
Welcome to Fast Flooring, your premier in-home flooring services business in the DFW Metroplex. Our team specializes in providing quick and efficient installation of new flooring to transform your home in no time. Our skilled crews have over 20 years of experience and takes pride in their workmanship. We offer a full 1-year labor installation warranty, ensuring that your new flooring will be installed with the highest level of quality and attention to detail. Most of our projects are completed within 1-2 days, minimizing disruption to your daily routine. Our competitive pricing ensures that you get the best value for your investment. As a family-owned and operated, we are deeply committed to our community. We take pride in providing exceptional service to our fellow homeowners and building long-lasting relationships with our clients. Choose Fast Flooring for all your flooring needs and experience the difference our expertise and dedication can make in your home.
"Fast response, same day service! Professional and did a great job! Very happy and they beat the other two quotes I received."
Tina B on September 2025
Welcome to Fast Flooring, your premier in-home flooring services business in the DFW Metroplex. Our team specializes in providing quick and efficient installation of new flooring to transform your home in no time. Our skilled crews have over 20 years of experience and takes pride in their workmanship. We offer a full 1-year labor installation warranty, ensuring that your new flooring will be installed with the highest level of quality and attention to detail. Most of our projects are completed within 1-2 days, minimizing disruption to your daily routine. Our competitive pricing ensures that you get the best value for your investment. As a family-owned and operated, we are deeply committed to our community. We take pride in providing exceptional service to our fellow homeowners and building long-lasting relationships with our clients. Choose Fast Flooring for all your flooring needs and experience the difference our expertise and dedication can make in your home.
"Fast response, same day service! Professional and did a great job! Very happy and they beat the other two quotes I received."
Flooring Direct makes it easy to shop for new flooring and save money – all from the comfort of your own home. That’s because we bring the store and much more to you – fresh ideas, the latest looks and products, and expert design tips. And we make the process fun, creative and educational! Enjoy exploring different colors, textures, materials, styles and layouts with helpful guidance to get the most from your floor replacement investment. Our design experts consult with you on the right products for your lifestyle and what will look best in your home. We’re up-to-date on design trends and know which are the proven performers. So you can be confident that everything ties together tastefully and achieves the effect that you want. Plus, our installers are top-notch. They arrive and finish when promised, and take the utmost care in your home. Toll-free phone number - 888-466-4500
"This review reflects our mixed reaction to our dealings with Flooring Direct over the past year. During that period, they replaced flooring in 2 bedrooms with waterproof vinyl planks and in our foyer, hallway, kitchen and den with waterproof porcelain tile. The work took place over 5 separate installations. The actual work performed was either good (3 stars) to excellent (5 stars), depending on the installer. Carlos was the lead installer on 2 of the projects, both of which were excellent. The less than satisfactory interactions were with the sales people (1 star), who either submitted incomplete and/or incorrect sales order information, failed to follow up, or lied to me directly about the availability of product, installers, and/or timing of installation. Finally, our dealings with the installation manager were sometimes excellent and other times completely unsatisfactory (2 stars). While she was always pleasant on the phone, the initial jobs were handled as planned. On the last 2 installations, she failed to meet her commitments regarding installation. For example, she agreed to send Carlos to complete the porcelain tile job (at our request based on his excellent work). Instead, without letting me know, a completely different installation team showed up. Also, she failed to meet multiple installation dates she gave me, and again she didn't bother with any phone calls to tell me. When I called about it, she apologized repeatedly. But after repeated failures, an apology doesn't carry much weight. The company's prices seemed reasonable and the work product was not usually an issue. That said, I found dealing with their sales people, as well as the installation manager, to be disappointing and stressful. Since I called multiple times, I also found the incessantly repeating Hold message rather annoying after 10-20 minutes on Hold."
Bud B on November 2022
Flooring Direct makes it easy to shop for new flooring and save money – all from the comfort of your own home. That’s because we bring the store and much more to you – fresh ideas, the latest looks and products, and expert design tips. And we make the process fun, creative and educational! Enjoy exploring different colors, textures, materials, styles and layouts with helpful guidance to get the most from your floor replacement investment. Our design experts consult with you on the right products for your lifestyle and what will look best in your home. We’re up-to-date on design trends and know which are the proven performers. So you can be confident that everything ties together tastefully and achieves the effect that you want. Plus, our installers are top-notch. They arrive and finish when promised, and take the utmost care in your home. Toll-free phone number - 888-466-4500
"This review reflects our mixed reaction to our dealings with Flooring Direct over the past year. During that period, they replaced flooring in 2 bedrooms with waterproof vinyl planks and in our foyer, hallway, kitchen and den with waterproof porcelain tile. The work took place over 5 separate installations. The actual work performed was either good (3 stars) to excellent (5 stars), depending on the installer. Carlos was the lead installer on 2 of the projects, both of which were excellent. The less than satisfactory interactions were with the sales people (1 star), who either submitted incomplete and/or incorrect sales order information, failed to follow up, or lied to me directly about the availability of product, installers, and/or timing of installation. Finally, our dealings with the installation manager were sometimes excellent and other times completely unsatisfactory (2 stars). While she was always pleasant on the phone, the initial jobs were handled as planned. On the last 2 installations, she failed to meet her commitments regarding installation. For example, she agreed to send Carlos to complete the porcelain tile job (at our request based on his excellent work). Instead, without letting me know, a completely different installation team showed up. Also, she failed to meet multiple installation dates she gave me, and again she didn't bother with any phone calls to tell me. When I called about it, she apologized repeatedly. But after repeated failures, an apology doesn't carry much weight. The company's prices seemed reasonable and the work product was not usually an issue. That said, I found dealing with their sales people, as well as the installation manager, to be disappointing and stressful. Since I called multiple times, I also found the incessantly repeating Hold message rather annoying after 10-20 minutes on Hold."
Hello my name is Francisco and I specialize in click plank,luxury vinyl plank ,carpet residential and commercial and I’ve been in this business 8+ years
Hello my name is Francisco and I specialize in click plank,luxury vinyl plank ,carpet residential and commercial and I’ve been in this business 8+ years
We offer a variety of fencing services. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality of work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule your free estimate today!
"It was good but with rain and bad weather it took two months to complete. Other than that great job."
Richard B on May 2025
We offer a variety of fencing services. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality of work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule your free estimate today!
"It was good but with rain and bad weather it took two months to complete. Other than that great job."
Richard B on May 2025
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FAQs for hardwood flooring service projects in Irving, TX
The cost to refinish hardwood floors is $1,900 on average, ranging from $600 to $4,500, depending on the area size, the floor’s condition, the type of wood, the type of coating, and the refinishing method. Traditional refinishing includes sanding the floors, which can be very dusty and costs about $3 to $8 per square foot. Dustless refinishing uses a vacuum to collect dust during the sanding process, reducing the amount of dust produced, and costs about $5 to $8 per square foot.
The cost to install hardwood flooring is about $4,800 on average, ranging from about $1,000 to $12,000. Nationally, the average cost to install hardwood floors ranges from $6 to $12 per square foot for labor and materials. High-end woods and large spaces may cost $13 to $25 per square foot.
Additional cost factors include:
Square footage of the area
Type of wood
Preparation requirements
Type of finish
Location
Floor style and pattern
Plank thickness
Wood grade, color, and grain
It’s time to refinish your hardwood floors when they show signs of age that diminish their overall appearance and function. A few surefire signals that you should consider refinishing your hardwood floors include:
Gouges, scrapes, deep scratches, and dents over a significant area
Discoloration from stains or sun exposure
Water damage causing rotting, warping, or bowing
Weak, spongy, or soft spots in the floor indicating damaged subflooring
Dull and worn appearance across most of the floor
Despite the costly upfront expense, hardwood floors can add value and appeal to your home, making them one of the highest ROI home improvements. In terms of functionality, hardwood floors are very durable and can last several decades when properly maintained, making them well worth the investment. In some cases, installing hardwood floors can even alleviate allergies in household members, as it’s easier to keep this floor type free of dust mites, pet dander, pollen, and other pesky allergens.
Several kinds of wood can be used for wood flooring, not all being hardwood, ranging in price per square foot. You should choose the best type of wood for your flooring based on desired color, cost, durability, feel, and texture.
Check out the cost of common wood types per square foot:
Maple: $7–$11
Pine: $5–$10
Bamboo: $5–$11
White ash: $9–$13
Hickory: $6–$13
Red oak: $8–$13
White oak: $8–$15
Brazilian walnut: $11–$20
The Irving, TX homeowners’ guide to hardwood flooring services
From average costs to expert advice, get all the answers you need to get your job done.
Both materials and labor determine hardwood floor installation costs. This guide breaks down all the prices you need to know before starting your new flooring project.
Here’s what you should expect to pay when renting an orbital, drum, vibrating, or edging floor sander—as well as where you can rent them and what else to know.
It’s impossible to keep floors damage-free over the years. Thankfully, the cost to refinish hardwood floors is far less than the price tag to replace them altogether.