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"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Just used Rich and crew for a much needed tree trimming. They did an excellent job, stayed until it was finished and the backyard was cleaned up properly. Rich kept me in the loop as the work was performed. They did exactly what we agreed upon and paid exactly what we agreed upon. I will be using them for anything else moving forward. Very personable/nice people. Already started giving out their contact info to my co-workers! Very good company."

"Earl's and Tyler and Isaiah were phenomenal and saved our lives."

"Was contacted by the Owner (Rick) and he sent out a technician Travis Joslin. He was very professional, friendly, and knew his job very well! Since I hadn't used my system in a couple of years he checked everything out and he was honest and let me know that the system was in much better shape than what I thought it was. He only needed to replace a couple of the sprinkler heads and redirect a few more. I had a zone that wasn't providing enough water in one of my zones and needed to get another head installed and I also requested to get Drip lines installed into my flower bed. I made another appointment and Travis came out again; completed the work and I'm very satisfied with how my system is working. I would recommend this company if you're having any issues with your sprinkler system!! The company will return your phone calls, if an appointment is made they will show up on time, and if your tech is Travis expect Outstanding, Quality Work!!! I highly recommend this company and will use them for any sprinkler issue I may have in the future!!!"

"The two guys were there 15 minutes did not even get up in the tree to do the service. They made 6 cuts did not treat the bark. They did pick up the limbs and left. We called the owner he came out and justified all but for 475.00 we expected alot better service. They never got up in the trees and trimmed all the stragglers, they left a whole limb in front of the house. It was the worst service ever and they took off 50.00. Would not recommend. We have since had someone come and they spent 5 hours cleaning up the tree and doing what was needed to be done. If you want to keep your trees do not use this company."

"Permian Basin Exteriors is an excellent company to do business with. Their knowledge helps the customer to make wise decisions and they are very personable. Permian Basin Exteriors uses their time wisely and gets on the job quickly and is just as quick to finish a job, large or small. Their prices were reasonable and they did everything that was asked of them and more. I wish everyone that ran a business was as easy to deal with as Permian Basin Exteriors and Isaac Redecop and his son. They put a metal roof on for us and will return later to install new windows. They started promptly, did the job, cleaned up and were gone. Thanks to Permian Basin Exteriors."

"They were here when promised and did a great job. Finished in just a few days. Would definitely recommend them for your cement or landscaping project."

"Very good. They were here when they said they would be here. The workers were very courteous & did everything I asked them to do. I would recommend them to anyone"