Founded 1999 • With Angi since August 2007
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
No
Warranties
No
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
No License Required for Trade
Insured
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Verified Reviews
Showing 1-22 of 22 reviews
Stephanie C.
02/25/2015
unknown
Description of Work
Poop Le Scoop was amazing. I was in dire need of having our backyard cleaned. We have 2 dogs, one weighing 75 pounds the other 130 pounds. It has been a few months since the yard was cleaned. The staff called to confirm appointment and arrived within the allotted time. They explained services they offered; proceeded to survey the property and gave the quote. Once it was agreed upon they proceeded to clean the yard. They were very professional and attentive to detail. I have signed up for weekly service and I believe they offered a fair price and Poop Le Scoop had the best pricing compared to other services. I look forward to utilizing there service. When the task was completed I had 6 bags of waste, and I had to weigh it. It was approximately 41 pounds of poo. Again, looking forward to their service.
Category
pooper scoopers
Service Provider Response
Good Morning [member name removed], Wow! now that's a lot of poop. We had no idea you weighed it. Thank you for your review and your write up on how we responded as a company. We truly believe in the Good Ol' days- when a handshake was the contract and the job was done with care and quality customer service. We have been in business now for 14 years and survive because of our waste specialist understanding our concept and customers ( Dogs included). [member name removed].....Thank you and we want you to know your satisfaction is guaranteed or your POOP (Money) back.Catherine S.
12/11/2014
They are reliable and professional and they love my dogs!
Description of Work
They come twice a week and scoop the poop.
Category
pooper scoopers
Service Provider Response
[Member name removed], Scoop Le Poop's waste specialist would like to thank you for your time in giving us an A rating. Our waste specialist's are the front lines of Scoop Le Poops services in combating the waste wars in your back yard. Being reliable ( rain, freeze or sunshine), professionals and most importantly getting to play with the dogs as they greet us with a bark and tail wag makes the job more meaningful. We have relayed your comments to our staff and appreciate your support in our small business.Donna H.
07/08/2014
unknown
Category
pooper scoopers
Service Provider Response
[member name removed], Thank you for your A rating you have given us. We hope this helps Angieslist customers make a good decision in the future with selecting a quality customer oriented company. We will continue to doooo our best to find them cat mounds and dog waste. Have a great weekend and once again...THANK YOU for taking your valuable time to give us your rating.Stephanie J.
04/26/2014
Sergio was very professional from the beginning of the process to the end. He was attentive to detail, courteous, communicative and trustworthy. My Angie's Deal had expired, so he charged me an additional amount to cover the service, but it was worth the investment, because of the excellent job that he did. I was not able to handle the additional cost of signing up for weekly service, but he quoted me a fair price.
Description of Work
Scoop Le Poop sanitized and deodorized my yard from dog waste.
Category
pooper scoopers
Service Provider Response
[removed member name], Thank you for your constructive comments. We appreciate all feed back and make sure we can grow from it every year. We do our best as a small business to offer competitive rates. Although we are not the least expensive in the business, you genuinely get what you pay for at Scoop le Poop. We are the most experience eco-friendly pooper scoopers in Texas and truly love our job. We would love to have you as a customer. If you ever need us again for a one-time cleaning give us a call. Thank you again for your patronage.Andreana R.
05/17/2013
I have been using this service for almost 2 months now and I have been very pleased. They were quick to respond to my request for service. Sergio was very courteous and professional, he came out and explained the services to me. I have 3 dogs including a very large 120 lbs dog and it was difficult to keep up with the waste removal, especially since I have to admit it is not one of my favorite chores. Scoop le poop comes out once a week and cleans and treats my backyard, and it has been wonderful to have a clean backyard. This service is worth every penny.
Description of Work
Weekly dog waste removal for 3 dogs.
Category
pooper scoopers
Service Provider Response
[member name removed], Thank you for your kind words and appreciation of our service provided to you and your dogs ( Family). We can't thank you enough for taking time out of your busy day to provide unbiased information to the community. We love ALL of our customers as one big dog pack. Welcome to the eco-friendly family.Shannon B.
05/09/2013
The price depends on the size of the yard and the number of dogs that the customer has. There's never a trace of anything left. I've never seen the guy do it because he comes in and then he's out. So I've never seen him even once. My satisfaction with them is perfect. They do such a good job. I had surgery and I wasn't able to go out in the yard myself, and that's why I hired these people to do it. I can go out now, but they do such a good job that I let them keep doing it. From the guy that comes and does the job to the guy that manages, are just top notch.
Description of Work
I use Scoop Le Poop Pet Waste Removal Service for removing pet waste removal. They come out every Wednesday and I have 2 dogs. They spray the yard and disinfect. They clean everything up.
Category
pooper scoopers
Service Provider Response
It is with great pleasure, I respond to your comments on Scoop Le Poop's service. It takes time and commitment to go out of your way and give a write up on our business. We are thankful for your efforts and support in our service. Although we are not perfect, we strive to keep our customers fully satisfied. One of our customer service secrets is having a POOP Ninja ( Nelson). Our Ninja ( pet waste technician) will come and clean your back yard without you knowing we were there. [member name removed] again thank you for the ratings and we hope you can relax and let us do the dirty work.LISA TILLOTSON M.
04/10/2013
Bryan C.
03/27/2013
Sergio showed up for our first meeting and explained the and quot;what, when and howand quot; to me. Since then, his man has shown up every Friday at 8 am just promised and cleaned my yard.
Description of Work
I can't say enough about these guys. I have recommended them to a few friends and will continue to do so. Very professional, very prompt and my dogs love them as well.
Category
pooper scoopers
Service Provider Response
[member name removed], we can't thank you enough for taking the time and effort to give us such a nice write up. Customer’s honest comments and experience of our service is what keeps us motivated to continue providing such a service. Thank you.Kathleen & Bill L.
06/28/2012
We have two large dogs, and two medium dogs. As responsibile dog owners, we like to make sure we are on premises, and the dogs are in the house, when someone we do not know is on the property. We tried to set up a window of time when this company would come each week, which they were unwilling to do. Then we ask if they would give us a phone call so we could be on premises when they were here, they would not do this either. We would not recomend this service to anyone who has large dogs, more than two dogs, or is a responsible dog owner. As anyone who has dealt with dogs should be aware, when the and quot;human/ownerand quot; is away, the pack mentality takes over to protect their home. This is a recipe for mishap. We strive to maintain safety for all by making sure when new people come to our home, either we are here, or the dogs are crated. Again, we DO NOT RECOMMEND A COMPANY WHO WILL NOT WORK WITH HOMEOWNERS FOR THE SAFETY OF THE PETS AND FOR THE SAFETY OF THEIR EMPLOYEES. We will give our business, our per trip tips, and cool drinks to another company!
Description of Work
My husband and I are recently disabled, and are unable to pick up the dog waste anymore. We have had a service, but they have had employees quit, etc., and are having difficulty maintaining their quality, so we were looking for another service.
Category
pooper scoopers
Service Provider Response
In response to this uncalled for rating of a "D" we feel that Angieslist management get involved. We received a call yesterday from the members in regards to acquiring our service for their yard on a weekly basis. I explained our service and policies as we always do to potential customers. During the explanation of service, it was apparent that the member was upset due to another pet waste removal company not taking the pet waste off property. She just wanted to know how much and what days we would come out without the details of what our service includes. As they were both on speaker phone, the husband interjected and asked if we could call every time before we come out AND a specific time. This was explained because he has a abused aggressive dog that needed to be put up before we entered the back yard. As I explained to them both, we appreciate the safety it provides for us. We have no problem working with dogs in the back as the greetings we get are often better then us humans. We CANNOT service your property at a specific time of day nor can we call you or every customer before we come to their homes. If we call and you don’t answer, yet we are already on our way, what then? Yes, we have to pay for the cost of the fuel and time. We can service you on the day you requested, but if we get another customer that is closer where we start service on our route it would prevent us from committing to the time and quality service we strive daily to provide to our loyal customers. The members, We don’t deserve your hurtful comment to our service and reputation just because we can’t call contacts you at a specific time you want our service to be there. There are other companies you could have check out and moved on. We have NEVER had an issue with someone slandering our name and service because of our policies in which we have the rights to. In response to this uncalled for rating of a "D" we feel that Angieslist management get involved. We received a call yesterday from the members in regards to acquiring our service for their yard on a weekly basis. I explained our service and policies as we always do to potential customers. During the explanation of service, it was apparent that the member was upset due to another pet waste removal company not taking the pet waste off property. She just wanted to know how much and what days we would come out without the details of what our service includes. As they were both on speaker phone, the husband interjected and asked if we could call every time before we come out AND a specific time. This was explained because he has a abused aggressive dog that needed to be put up before we entered the back yard. As I explained to them both, we appreciate the safety it provides for us. We have no problem working with dogs in the back as the greetings we get are often better then us humans. We CANNOT service your property at a specific time of day nor can we call you or every customer before we come to their homes. If we call and you don’t answer, yet we are already on our way, what then? Yes, we have to pay for the cost of the fuel and time. We can service you on the day you requested, but if we get another customer that is closer where we start service on our route it would prevent us from committing to the time and quality service we strive daily to provide to our loyal customers. The members, We don’t deserve your hurtful comment to our service and reputation just because we can’t call contacts you at a specific time you want our service to be there. There are other companies you could have check out and moved on. We have NEVER had an issue with someone slandering our name and service because of our policies in which we have the rights to.Susie R.
01/17/2012
They did a fantastic job. It really exceeded my expectations. They were courteous, honest, timely and professional. Even though the job far exceeded what they normally have to do for a one time clean up and was outside their normal service area, I could not be more happy with the result.
Description of Work
Refurb of dog run left by prior owners in horrible shape. They removed 52 bags of smelly waste and sanitized the area. I was unable to even stand on the patio due to the horrible smell next to the run prior to their service and now I can enjoy it.
Category
pooper scoopers
Scott P.
12/29/2011
I spoke with the owner about a potential reoccurring service. Was told the day and frequency of the service. On the day scheduled I was called and told their truck had broke down and they were not sure when they could respond but. someone would be out that day even if they arrived in a personal vehicle. It would be unmarked but,, the individual would arrive in a company uniform. Someone came out and did an excellent job and I asked about a reoccurring service. I was told the owner would contact me and I never received a response. I called them and left a couple of messages and finally got a phone call from someone that I was too far out (Katy area) for them to do a reoccurring service. In my previous phone call with the owner, I explained where I lived and that I was in a major subdivision next to Katy. He said they serviced this area all the time and was not a problem. I have since found another service and am happy but, due to poor communication I can not recommend this service.
Description of Work
Did a great job of cleaning up the yard. They use a deodorization technique that is pointless as it is outside. More of a marketing gimick. Thoroughly cleaned up the yard although they do not remove the waste but leave it in a bag near your garbage cans. I find the price a bit steep for services performed. They use a rake and a scoop with a plastic bag attached to cleanse the area then go over the entire area with a chemical to help break down any remaining waste that is not visible. The last step is to apply a deodorizer.
Category
pooper scoopers
Service Provider Response
We have tried to contact this customer with no results due to call back number not in service. Our drivers always take notes of customers’ requests and our experience with them. Our notes state, we called the customers home and mother answered letting us know that her son works at night and would return our phone call. We did not receive a call back nor any complaint from customers concerns. Scoop le Poop strive to give a fair price for a the quality of service we provide. Our company has had research done on our eco-friendly disinfectant and deodorizer to maintain the smell and bacteria build up in our customer’s back yards with great success. Please note our disinfectant is not a up sell it is genuine necessity for back yards that need real disinfecting and deodorizing. We hope that all who read this will take in consideration; we do our best to keep it clean.Lori R.
12/29/2011
KYLE L.
12/16/2011
They are the best company to deal with! They're very responsive and dependable. Sergio, the owner, is pleasant and nice. I think he runs a great business, and I highly recommend this company!
Description of Work
They help to keep my yard maintained by cleaning up after my two dogs.
Category
pooper scoopers
KYLE L.
09/01/2011
Gwynn P.
10/06/2010
Excellent!!!!! I have recommended this company's service to many of my friends because I am so pleased with the ENTIRE experience. They are timely, efficient, conciencious and professional.
Description of Work
I have utilized this company for the last 6 months to remove waste from 5 dogs in my yard.
Category
pooper scoopers
Service Provider Response
Hello Member, Thank you for your comments and refferals this past year. We hope to continue the detailed work our company provides along with (pooper scooper) warm smile. We love all your adopted dogs and because our company sponsor/supports many animal shelters.....its good to know people like you are saving lives. Again thank you- without our customers support, Scoop le Poop would not be able to help out the homeless/abused animal shelters.FRANCESCA O.
09/03/2010
I have been using Scoop Le Poop for years on a weekly basis and have been very satisfied. When I first contacted Sergio, he promptly arrived and gave me an extremely reasonable estimate for the first time cleaning (because of a two-dog poop buildup) and then a weekly rate. Prices are based on frequency and number of dogs as well as disinfectant services, etc. My assigned scooper consistently arrives on time, quickly does his job, pets and talks to the dogs if they are outside, and leaves. Scoop Le Poop also has its scoopers ensure that all gates are closed before leaving and call the owner if they are not. I even received a call, and was thankful to receive it, when my scooper serviced the yard and noticed a gash on my dog's face (injury from an escape attempt). Sergio contacted me to let me know about the injury in case I did not already know about it. Thumbs up to Scoop Le Poop. I highly recommend the service to anyone.
Description of Work
Weekly removal of pet waste (two dogs) and disinfection.
Category
pooper scoopers
Service Provider Response
Member!!!!!!! Thank you so much for your trust in our service. As you know we are animal lovers and will always look out for any signs of health problems in stool ,cuts,or dogs in general. We not only keep your yard clean, we look after dogs,house,and owners. It was great to see you at the Fido Fit run with your dogs. Hope to see them run 10k lol. Thank you Fran.Maria A.
09/01/2010
Sergio was very courteous over the phone and made it a point to come out the same day and cleaned up the mess that I had not had time to clean as a result of an illness. He was prompt, courteous and his attention to details was excellent. I've been using them ever since and they are always prompt and do a thorough job. I highly recommend their services.
Description of Work
Cleaned up pet waste & disenfected area.
Category
pooper scoopers
Meredith L.
06/09/2010
I have been using the service for three months and it is worth the money, especially for a busy family. It's definitely better than feeling guilty about not finding the time to clean the yard myself.
Description of Work
Scoop Le Poop completely cleans and disinfects our smallish rock-filled back yard, a nearly exclusive potty location for two large dogs. They do an excellent job, especially since one of my dogs actually hides his poop and they have to sort of search around to find it (he pushes rocks on top with his nose). These guys are the difference between being able to use and enjoy our pool and patio and being overwhelmed by the smell. I pay approximately $100.00 a month for once-a-week service. I understand their fee varies depending on the size of the yard, the frequency of clean-ups, and the number and size of dogs at the home.
Category
pooper scoopers
Service Provider Response
Members- Scoop le Poop would like to thank you for your support and comments made to Angieslist. Funny how your dog hides his poop like cats doo. First dog that we know that has manners and covers his poop. It was a pleasure to service your yard and meet such a nice family.BELINDA A.
05/04/2010
I emailed the service one nite, Sergio called the very next morning. He came out the following morning, a Friday right on time. He went over my yard not once but twice.. I hadn't picked up after my two dogs in a few weeks and Sergio got in all cleaned up. Deodorized.. It looked and smelled great! I was expremely impressed and would not hesitate to use this company again.
Description of Work
Dog poop for two dogs was picked up and the yard was deodorized.
Category
pooper scoopers
Service Provider Response
Member- Thank you for your comments on our service. Although we dont service the Humble area- I'm glad we could help out with a one-time cleaning for your party that night. Thanks for the call back again to service your yard and if you need anymore in the future for one-time cleaning , please feel free to contact us. We hope to grow into your area soon to provide weekly service. Your comments and trust in our service is what we work for. Thanks!Lynn S.
03/31/2010
We have been using them for a while. They are good and always on time. They remove pet waste and then deodorize the lawn afterwards. They don’t make a mess while doing their work.
Description of Work
We use Scoop Le Poop Pet Waste Removal to remove pet waste from our lawn.
Category
pooper scoopers
Service Provider Response
AWWWW THANK YOU Member!!!! You have been a great customer and remember when you first got your dog. Thank you for your comment and support during these hard times. It is with your comments and word of mouth we can grow. Scoop le Poops employees are trained to give respect and quality customer service for both dog and owners. We hope to continue service for many years to come.DEBBIE R.
09/30/2009
I left a message for Sergio on Wednesday evening to request that the job be completed by Thursday. I noticed Thursday morning that I had a message and it was Sergio saying that he could do the job. I called him and arranged for the cleaning and left him a check. He left a message for me afterwards telling me that the job was complete and that if I had any problems or needed him to return to call and he would take care of it. Everything was perfectly clean. They did a great job. Very happy with the results and think it was well worth the $50.00.
Description of Work
Removed all of the dog waste from my yard and disinfected the yard and deck.
Category
pooper scoopers
Service Provider Response
Member- Thank you very much for your comments and rating Scoop le Poop. We as a consumer experience BAD customer service most of the time. I cant tell you how many times a week- I dont get what I paid for in service and products. with this in mind, I then apply the upmost quality service to all our customers. We want you to be satisfied and know you recieved your moneys worth. Again thank you for taking time out to rate us.KYLE L.
08/22/2007
Called Sergio before a big pool party because the dog waste was everywhere. He cleaned it up and deodorized the yard. Very dependable.
Description of Work
Scoop Le Poop removes the waste from my two dogs and deodorizes the yard on a weekly basis. Much easier to walk in the yard, and the grass actually grows better.
Category
pooper scoopers
Service Provider Response
Hello Member!!!! Thank you for being the FIRST to reccomend us to Angieslist. This has been a great way to get feed back on our service. This is a big asset to our company as we are small business and work hard to build a great reputation. Its been great servicing your yard along with playing ball with your dogs. Thank you for your trust in our company and hope to continue service for years to come.Phone
Address
PO Box 70975
Houston, TX 77270
Service Categories
Pooper Scoopers
Apartments
Animal Breeders/Brokers
Animal Rescues/Shelters
Animal Grooming
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